The lady behind the counter should not interact with customers. She just has a very poor attitude. So poor that I had to write this review while my kids ate their frozen yogurt. Hahah. read more

SandCastle Cafe - Nothing is worse than a bad attitude in customer service. She doesn't appreciate your business. - Coffee & Tea Near Me - Capitola, California

Came here on a Saturday afternoon and it wasn't busy. The selection of drinks was a lot and they had frozen yogurt. However, the boba drinks are made of store bought powder mix similar to Quickly's so i decided to get a tropical smoothie. The smoothie was $7.75 and was pretty icy. The menu said the smoothies were made from using real fruit but I definitely tasted frozen fruit and sugar in it. Overall, the smoothie size was pretty good but it was pretty mid considering its price and how it wasn't made using real fruit. read more

SandCastle Cafe - Tropical smoothie - Coffee & Tea Near Me - Capitola, California

A small coffee bar that serves coffees/teas, boba teas, smoothies, and cold drinks. There are three self-serve FroYo (frozen yogurt) machines as well. They offer a small variety of baked goods to enjoy. The store is very clean with three tables to sit and relax in the chill atmosphere. We enjoyed the matcha latte and hot cocoa she made us with friendly service. read more

SandCastle Cafe - Cute little coffee shop - Coffee & Tea Near Me - Capitola, California

Limited frozen yogurt flavors but the ones that are there are good. Brown sugar boba milk tea is really good with perfect level of sweetness. They also have coffee, tea and pastries. read more

Stopped in for coffee and boba. I ordered a latte. I was told milk isn't steamed for a latte, only for cappuccinos. I got a coffee with milk. It was barely lukewarm. Don't bother! read more

This was the only open coffee shop when I visited Capitola, and it was alright. I just wanted an iced coffee w/ oat milk. They charge an extra $1 for milk alternates, which is a bit expensive. Iced coffee w/ oat milk: 3/5 Pretty average iced coffee and felt like something I could've made at home. They overdid the oat milk, so it tasted more like oat milk than coffee. It wasn't bad and it got me through the day, but it was just kind of expensive for what I got. The shop itself was empty, so we were served pretty quickly. It's not bad, but it's not great either. read more

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came down to capitola today and wanted a quick snack. great service, and a delicious milk tea!

Best boba ever passion fruit green tea so delicious wanna come here every day!!! Yummy in my tummy read more

SandCastle Cafe - Coffee & Tea Near Me - Capitola, California

This place is trying to be TOO MANY things. On one hand, it's a Coffee place and there are pastries, but it's also a place for Boba. Then it's also a Frozen Yogurt place. I even saw someone's pic of Chicken Enchiladas?!?! What the heck??? I didn't see that on the menu, but maybe I missed it. It's just too much! I guess this place is trying to get as much money as they can! We were ready to pay for the frozen yogurt, and the gal behind the counter was taking a while to make three boba drinks. I was, like, uhhhh, our yogurt is melting.... But I didn't say it out loud (not too loud, I thought) cuz I could tell she was overwhelmed. She was kinda pissy when I asked her if they had more Chocolate Piroulines. I get it she's stressed. More people coming in. Was there no more, or was she just too busy to look for it? I wonder. Or maybe she heard me??? We already had ice cream three days in a row, so we felt like we had to get something different. There are only four or five flavors of frozen yogurt - strawberry, watermelon, chocolate, and vanilla. Yeah. Not exciting. What's hilarious is that it seems as if they just grab a bunch of things from their kitchen and plop it on the counter to be used as toppings. Some were in Tupperwares. They're not even in nice glass containers like you would find in other Froyo places. Well, we got our sweet tooth somewhat satisfied. We'll just stick to ice cream next time. Even if we have it five days in a row. Since they have an extensive menu, this woman needs help behind the counter. Geez! Can you imagine if someone ordered enchiladas, and she had to put it all together, THEN she had to make boba drinks??? Our yogurt would have surely melted!!! Give the woman some help! Please hire another person, especially on weekends or during busy hours. read more

SandCastle Cafe - Watermelon & Strawberry 3.443445 stars! - Coffee & Tea Near Me - Capitola, California

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Best experience every! I go down almost every Friday and it's never a disappointment. Great quality and excellent service! The food is amazing! It's can be noisy but only if it's busy. Personally a great spot and a great way to cool down on a hot day! read more

I ordered an iced vanilla matcha and when my drink came out i got a hot matcha. When i told the girl she took my drink back and then just added ice to it. I just looked at her and had to throw away my drink away because the ice melted and it was very watered down. read more

Super slow service two girls working there didn't know what they were doing... $20 for two smoothies, they were warm and tasted horribly would NEVER go here even if you paid me to go. read more

You tell them what you want and they make it. #3: 17yo - 2 stars Original Tart with toppings Not a lot of topping options Yogurt itself was good #4: 13yo - 1 star Original Tart with toppings Not a lot of topping options Yogurt itself was NOT good #5: 8yo - 3 stars Watermelon with toppings Good (Again, not sure on why she chose this star rating but okay?) Total stars: 3 read more

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Cute and clean place. Alot of variety. Yummy bursting boba. Don't think blended was an option. read more

Horrible customer service. The lady did not get my order correct. It was a clear miss-understanding but she refused to give me the correct order or a refund. I had ordered oatmeal with blue berries. She gave me a blue berry shake with oat milk. Clearly an innocent miss-understanding on her part but she refused to give the correct ordered and still charged me $8.00 I was very nice through the whole experience, but she can not get away with being so rude. This was my second time there. There's only person working. Orders take forever because of that. She doesn't ask questions or has much of a conversation with customers. If she doesn't understand something or is unsure she should ask. She had no problem communicating me to leave though. Do not go here. Do not support such bad customer service. There are plenty other places that have what they have read more

SandCastle Cafe - a bicycle parked in front of the building - Coffee & Tea Near Me - Capitola, California

Summary: Cute place with alternative choices ;). I like that it has boba and frozen yogurt. Feedback on the boba. The boba balls were ok to me but my kiddos liked them. Again, it is personal preference. I like them chewy and there are a tiny bit hard. The flavor is good though. The drinks use powder based favor. Flavor was fine but it has some powdery flavors and textures. We would come back. read more

SandCastle Cafe - 2020-12 menu - Coffee & Tea Near Me - Capitola, California

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I went in and it was a cute shop. The menu had good choices. I ordered a black milk tea with boba and a iced matcha latte. The black milk tea did not tasted good. It was normal and something that isn't worth the money in my opinion. ($5) The matcha latte was still warm and there isn't enough ice. It was too sweet to my liking. ($5) The customer service was not very friendly. The lady was mean. read more

SandCastle Cafe - Coffee & Tea Near Me - Capitola, California

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the espresso tasted like water :( way too expensive for the quality of the drinks we ordered.

Update: Came back last week and ordered the strawberry boba tea. It was so delicious! The boba was perfectly cooked this time and the tea was really good and had real strawberries in it. It was so refreshing. The manager is so freindly and helpful and the interior is cute and well decorated. The prices for the teas and food items are also very well priced and not overly expensive. Thank you so much SandCastle Cafe for the great boba tea! read more

There was only 1 person working & he took forever to make 4 drinks. I ordered tea & he checked his cabinet for it, but when it came around to making it he told me he didn't have it. I ordered a different tea & when I took a sip it was lukewarm. We ordered a boba & when he went to make it he realized he was out of boba. While we were waiting we had a lot of time to look around & the place is really dirty. Definitely would not go back. read more

FTR This is the spot for locals and vacationer, the services is amazing and homie. The sandcastle has everything you need from the pick me up coffee, breakfast sandwiches, grilled wraps and for those summer months froyo. The prices are really good, I had a red eye coffee for 4 dollars and change. Come check it out. read more

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Very friendly service and good coffee. Nice vibe to the place. I can imagine bringing a book here and hanging out for a while. Recommended.

Walking by on our way back to the car, I made a split second decision to stop and grab coffee and the closest shop was Sandcastle Cafe. It's small and cute, and very clean. They offer tea, boba, coffee, yogurt and pastries. The individuals running the cafe were welcoming and friendly. I ordered a small iced macchiato and received my drink in a couple minutes, without hardly a wait! One of the best macchiatos I've had in a long time! We'll be coming back the next time we are in Capitola. read more

Great young staff! Service with a smile! Always enjoy picking up a quick bite on our way to the beach!

the employees are hard workers even when lots of people are there they still make everyones orders! boba is delicious along with other snacks and drinks. its a cute shop with a sitting area that is also cool on a hot day over all love it there and will be going back! :) read more

SandCastle Cafe - Coffee & Tea Near Me - Capitola, California

Great customer service! yummy food! a variety of different drinks and snacks!

Great quality coffee, espresso, boba tea, and delicious frozen yogurt. I was welcomed with friendly and nice customer service. Great establishment! read more

If you are looking for a traditional boba tea and do not come here. While the Boba is good to drink black a lot of flavor and just aren't that good. They are also only will open on the weekends and it's kind of dirty. read more

Best frozen yogurt swirl (chocolate/vanilla) I've ever had! Can't wait to try their boba drinks. read more

Nice people here but the coffee was terrible. I'd never get coffee here again. My face grimaced after the first taste. Luckily I had a peanut butter chocolate chunk cookie from Gayles Bakery to help the coffee; after 4-bites of my cookie and 3-more sips of the coconut latte I ordered I threw it out!!! Maybe this should be renamed SandCastle Yogurt bcuz I saw a couple of guys come in after me anxious to create their yogurts w/choice toppings. I'll return to PEETS, Capitola for the very BEST COCONUT LATTE ever! Avoid this place if you want coffee; perhaps the tea is a better choice. read more

Very tasty and a cute location! The agar boba are very good. They offered to adjust the sweetness level, which we appreciated. Would go back and would recommend! read more

We like it! We stopped by for boba after surfing and it was very nice and made quickly. Def recommend!

Great place for Boba Tea! They also use organic ingredients! I got a Black Tea Milk tea with boba, and the customer service is really good! :D Definitely gonna go here more often! read more

What a great cafe! Their Boba Teas are delicious! They have many different pastries and snacks to choose from. They also have a wide selection of drinks with coffee, espressos, smoothies, and boba and regular tea. They're customer service is great and they'll make sure everything is prefect for your order. read more

SandCastle Cafe - Taro Boba Tea - Coffee & Tea Near Me - Capitola, California

Best Boba tea I've had, it was made of legit tea! Most places I go are made out of syrup!

Cute spot for fro yo, a smoothie or coffee. Very friendly and helpful owners who clearly take pride in their shop!

I didn't even get to order my coffee after witnessing how rude the person was with customers ahead of me that got 2 orders out of 3 wrong and the barista refused to remake the orders right. I truly believe there was a little of language barrier involved but when she asked them to leave because they were talking too much I opted to leave and take my business somewhere else. The young girl ordering had to pay for two drinks to get one because of the behavior of this person behind the counter. Can't support Poot customer service as this will only empowers them to not improve on the service. Thank you. read more

Not sure why this place has so many low ratings. We walked in on busy Memorial Day weekend and got a frozen yogurt and a taro milk tea. Both were delicious. There was no wait, service was great. Best taro boba I have had in a while! read more

Sand castle has great coffee and great customer service during Covid. Their boba tea drinks are also really good, I enjoy ordering the taro boba tea! read more

Severely understaffed and doesn't enforce mask rules. There was only one guy working there on a Sunday afternoon, which is ridiculous given how busy the village is at that time. The shop was a total mess and there was a huge line so even a small order took forever. Then a woman without a mask walked in to wait for an online order. She had a mask in her hand but the employee didn't ask her to put it on the whole time she was inside. Is this business seriously not going to enforce the county mask mandate this far into the pandemic? Do they think it's okay to put their customers and employees at risk? The employee's excuse for not asking her to wear the mask was that he was too busy. If that's the case, why will this business not give their employees backup in a situation that makes other customers uncomfortable? This business needs to re-evaluate their COVID precautions and fix their staffing issues. read more