My late husband bought a Pedego online about six years ago, but since he passed away in 2018 the bike has just been sitting in the garage, unused. In the process of getting it cleaned up and ready to ride, I discovered the battery was dead. I was delighted to discover that there was a new Pedego dealership in Ogden, so took the bike and charger in. They put a different battery in and it rode fine, so it was confirmed that it was the battery that was the issue. Rather than immediately selling me a new battery, to the tune of many hundreds of dollars, they sent the battery out for testing, discovered it was salvageable, replaced a broken switch on it, and the bike was good to go. When I pulled out my credit card to pay, they told me there was no charge. I was astounded! They even loaded the bike onto my car rack, which is no small thing, since it weighs about 55 pounds and I'm a 70-year-old woman and it was all I could do to load it up myself to take it in! Such over-the-top customer service has made me a fan for life! Thanks guys! read more