Being a Business Owner myself in Middle Island and having trouble with my toilets, I called…read moreShorty's Service and they came the next day. Mike (the owner) and Danny were able to handle the situation and restore my toilets. They were diligent, professional, knowledgeable, and clean. I would highly recommend Shorty's for anyone who wants top notch service.

Great quality work from a great quality company!! Support local!! You can't get anymore local then…read morethem!!

new to the area and saw ad for Lucky Day plumbing . Thought it would be start to a new plumber we…read morewould have for a long time. they were very nice, respectful... but pricing worked out to over $500 an hour. We had to pay $96.79 to get that high estimate.

wonderful experience did an excellent job Will call them on all my plumbing needs they replaced a…read moreconverter on my furnace

They were doing a job for a neighbor, and I struck up a conversation with the driver. He recalled…read morehaving taking care of my home in the past, and offered a round about date and location of the cesspool. A fess days later I called to get the actual date of the last pump out for my NEW house. Whomever works the phones shouldn't. First call was from his own employee, and he said he was not at his computer and could not look it up. Second call was from me, and once again, unable to tell me, but he'd call back. He did not. I called a third time, four days later and was met with a rather combative person, barely gave me a chance to speak. He said his employee didn't know what he's talking about. (Nice way to stand behind the people who work with/for you.) I countered and said, "well if he didn't know what he was talking about, he certainly knew exactly where the cesspool cap was, it took him all of five seconds to locate. He even provided me with a round about date of the last pump out. I was merely looking to get a more exact date for so I could schedule regular maintenance. Unfortunately, this gentleman was not interested in servicing the location for some reason. Clearly very annoyed about my contacting him, I got a smaller dose of his less than pleasant temperament on the first call, but I chose to dismiss it as I did not know the man. The natural, more professional response would have been; "I can't seem to locate you in our computer, but to be safe, maybe we can schedule someone to come out and give things a look?" Best case, he gains a new client , worst case he only make few bucks for site visit/consultation. The Driver/Tech was fantastic! Not only did he go out of his way, he was very personable and had a great way about him. I was all set to make this the "go to" company, but with service like that from the point of contact, I could not pull that trigger. Ya win some, ya lose some. It's too bad really; I liked the honesty of the driver and thought for sure I had lucked out finding a good service, without having to go hunting for one.

78 minutes from my call and the "boys" come backing into the driveway. On a Saturday!!!…read more I had called my home warranty company around 11 am (probably wasn't gonna cover this anyway), and they called 7 of their "approved" plumbers and cesspool service companies. BZZZZTTTTTT We waited for their guy to call back for 2 hours. they i stayed on HOLD for over 30 minutes as customer services called 6 more and nobody picked up, just answering services and voice mail. ONE call to SOS and "Michelle" picked up. Lives in the area, so is the company, and so are my new front yard buddies Phillip and Shawn. we had "it all" backed up into the downstairs tub, the toilet and dripping into the basement from overflowing the bathroom floor. Found the two sand tanks (they were filled to the ground level and backed up), found the 1,000 gallon solids "coffin". Cleaned em out, acid washed and turbulated, had to suck out some grease and then had to blow out the grease and clog from the vent to the concrete coffin. Even found some "flushable" wipes and grease globs. Not sure if they gave me sympathy pricing or just wanted to get out of there and not hear me talk or whine anymore.......but pricing was REALLY fair and reasonable and considering the emergency nature of it all, i feel I owe them the time and compliment of my favorable feedback........the "admiral" left the house with my daughter and i was penniless - so much to MY disappointment i had NO cash for my new frozen yard dirt and snow and freezing sewer water playmates? I am sending a check and a letter to Michelle for the guys! WELL DONE and thank you. i am going to post some stuff here and also do a YELP review.

You don't want to have to call a cesspool company, but if you own a home it's just a matter of…read moretime. We have been calling on Jimmy and his family to service our home since we moved to the area 17 years ago. Always able to tend to your needs expeditiously. Competitive pricing. Knowledgable. We've had the unfortunate experience of cesspool problems beyond just a pumping, and Payless Cesspool is our go to. Will be using them shortly to replace our cesspool. Definitely give them a call. Everyone has a bad day once in a while, but as I said we have used them for 17 years for a reason.

Pay More Cesspool Quoted 2800 to clear pipes, empty septic…read moreand collar overflow that was 3-4 ft below grade. They cleaned septic and pipes to septic for 1000 They verbally told me that would apply to the 2800. I called them to come complete the job but they said it would be 2500 because it was 5 days later Called a more professional company and they found drain pipe for overflow Cleaned aerated chemicals for 450 Payless will make you PAYMORE

Not reliable. He came with his son and installed a toilet. That went fine, no issues. Prior to…read moreappt, i requested he also fix a broken gasket and sent pics of it. The day of install, he didn't have time. I was frustrated but scheduled an appt the following week. Unfortunately i had to reschedule due to coming down with the flu. It's been almost 2 months and I've tried to reschedule, repeatedly, but continually get blown off. He says that he can do it this Saturday and on Friday when I am trying to firm up a time, I either get ignored or he says his son will call. I never get that call. On the hunt for a new plumber.

Frank was prompt, professional, fast, affordable and does excellent work! If you need a plumber JR…read morePlumbing is a pro.

Great service. I use them every year. They are friendly they work hard. They kept me informed every…read morestep of the way.

Thank you very much! We had a main line clog and they came right away to take care of the issue…read more Great service and very fair price (we had this done a few years ago due to roots in the line and they raked us over the coals). Not the case with Certified! I will be calling them for all future work.

Buyer beware. Hired Paul's Way for multiple jobs, some small, some big but thought since a plumber…read morewas coming out why not get it all "done right". Initial issue for calling a plumber was low water pressure and concerned about back water flow from irrigation system getting into potable water. Then added to the job...I needed two sink faucets replaced, needed to replace the main water shut off to a ball valve as a precaution and replaced washing machine shut off valves also as a precaution. They spoke to my elderly father who I care for and loves with me, he approved the work to install a pressure reducing valve of all things when number one complaint was low water pressure. Next they installed a double check back flow preventer entering the boiler. My boiler service company came out for routine annual service and was shocked when they saw it. It should have been installed to the outlet for the irrigation system. Boiler tech said multiple times that he couldn't believe it unless he saw it. Job by Paul's Way was completed in June... didn't need to use the boiler for heating the home until winter. Well, once the heat was turned on, I had air getting into the baseboard radiators. Thank goodness I had a service contract for the boiler cause they came out to purge the air out but unexpectedly and consequently came out three times more to purge air out again and again. They highly recommend I take Paul's Way to small claims if they didn't fix what the issue. I called Paul's Way, a service tech came out and said THIER OWN PLUMBER SHOULD HAVE INSTALLED ANOTHER PART AND TO FIX WHAT THE OTHER TECH DIDNT DO IT WILL BE $1600. I already paid Paul's Way $3700 for the work mentioned above. That was the quote for the job, the total job and then they try to up sell me for more work. They don't stand behind their work. They will give excuses and try to make you pay more for something that should've been done in the first place. There was no hidden surprises here, they incorrectly installed /plumbed in parts in the wrong position and/or didn't install was necessary for a completed job. Highly don't recommend Paul's Way and I always recommend great people who take pride in their field of work.

If I could give 0! You ask us to post a review? Really!…read moreYou came to my home, charged me 3X!!!!! It still wasn't fixed after 690 dollars as a woman and im soo disappointed. I got a town plumber and 1 visit $78 my problem was repaired.you assessment.was incorrect ... You came, then someone else came - then you try to say oh " it could be.... or it could be" I still can't believe you had the nerve to ask for a five star ?I don't understand

I called this morning to get a quote for 2 cesspool pumping and the women on the phone was very…read morepolite and friendly giving me a great quote!! About 2 hours later they arrived. Seth and Jake came to service my house. They were very thorough with their job and I was pleasantly surprised that the smell wasn't foul while the pumping was being done. It seems they have an odor sprayer that masks it and I was very impressed! The value of the service and the great customer service made it worth while and will be using them for future needs!

Very fast response. Great workers and we're able to find and solve the problem. Thank you so so…read moremuch!