As a business owner and family of 5, Leslie's Laundry services were exactly what we needed. Having…read morea 24hr return of our freshly washed, dried, and perfectly folded clothes, allowed us to not worry about having to find additional time within our already busy schedule to complete this task. Plus they picked up and delivered directly to/from our house. Meaning I didn't have to lug any clothes anywhere! I would recommend this service to families, business owners, daycare centers, and everyone in between. Excellent service and very competitive pricing. Thanks again!

Excellent customer service, quality and timeliness. I highly recommend their service.read more

This is definitely the place to do your next load of laundry…read more With all new stated the art washers and dryers . I passed it over the last few months and couldn't wait to see what they had to offer especially because they were closer to my house . And being welcomed with wonderful friendly service from the owner and crew, I do strongly recommend, give them your business !!!!!!! Thanx Don and Crew !!!!!!

The only rude person that works here is Flo…read more And it's a disgrace that the owners know how racist & rude she is to customers, yet Flo is still employed. She had an attitude with me when I came in to do my laundry at night back in December. Told me I could use the table, only to fold laundry. I ignored her comment and proceeded on with what needed to get done. To the owners: You're not the only laundromat in town. & I don't pay to use your machines to get verbally abused and disrespected from your only employee "Flo". She doesn't disrespect any Latino customer only of other ethnicities. Should there be a problem the next time I'm there, I will call the Belmont Police Department.

My experience was excellent. They are timely, accommodating and do a beautiful job. I am so happy…read moreto have discovered Laundry Valet! After an accident I was unable to do laundry for a few months. These people are a gift from above! My laundry is packed and arranged perfectly with consummate and professional attention to detail. Very reasonable fees.Thank you!

Laundry Valet provided a super convenient service -- they picked up my clothes and returned them…read morefresh and clean within 24 hours! The turnaround time was impressive, and everything came back nicely laundered and folded. While the service is on the pricier side, the convenience factor definitely makes it worthwhile, especially for busy weeks. One small downside: the clothes are returned in clear plastic bags that resemble shopping bags and don't close at the top. This means you'll want to make sure you're home (or can bring them in quickly) so bugs or dust don't get inside. Overall, though, I was very happy with the experience and will use them again when I need a fast, reliable laundry solution!

They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

As we all know, there are some things where it is worth a little more money if it ends up saving us…read moretime, because time is such a precious resource. I don't mind paying for services like house cleaning, lawn maintenance, etc, because the hours saved can be used for experiences, so I was excited to try this service on the hope that it would buy me valuable time in my day, but unfortunately my personal experience was that it ended up wasting more time than it saved, resulting in a total fail as this service was neither convenient nor time saving. I leveraged this service multiple times and on multiple occasions issues arose, whether it be a missed delivery date, even though the date was confirmed in writing and via the app, getting my clothes back with cleaning fluid stains or adding specific notes about needing stains on clothes to be treated and getting those clothes returned with the same stains on them, which in my opinion, tells me they completely ignored or didn't care about the notes they confirmed in writing prior to pickup, which aligns with my view that the customer service is mediocre at best and apathetic at worse. Whenever problems arose I would eventually hear back from customer service (with no sense of urgency on their part) and the dance would begin back and forth (wasting more of my time) before ultimately given a "credit" and then having to take more time to have the clothes re-serviced to fix the issue caused by their company in the first place. The whole point of my using this service was the hope of saving time, but in the end, I would have been better served in my opinion by going to any basic mid-level brick and mortar dry cleaner, even if it meant having to sit in traffic on 77 and 485, as the time spent sitting in traffic would still have been less than the time I wasted dealing with the multiple issues from this "service" that was neither convenient or time-saving in the end. Even after giving them multiple chances, I will cut my losses and go back to the mediocre hit or miss brick and mortar dry cleaning scene here in Charlotte, leaving my remaining credits to eventually fade away on the island of irrelevancy with all the other businesses that had a solid concept but poor service and execution in the end. If it sounds too good to be true...

Collins Cleaners used to be GREAT when Patrick and Shelby owned it. And then - WOW, what a…read moredifferent experience with the new owner. They have lost our dry cleaning, they sometimes don't even have humans at the Belmont location. When approached about something being lost - they NEVER followed back up, we had to go by 3 times and now we are waiting to be reimbursed for a shirt they completely lost. No faith that will actually happen. DO NOT GO HERE! It's not the Collins Cleaners it used to be.

Too expensive. You need to post a cost per item in your business, so people do not get price…read moreshocked when they pick up there clothing! And you don't hire the friendliest people. She acted like she was doing me a favor, when I'm spending the money. I will not be back! To have 4 items dry cleaned at the tune of $69.00

Great service, friendly staff and prompt turn around time! Oh and good prices as well!! Definitely…read morerecommend!

Super easy process, 20 large items, boom done very well overnight. I'll be sharing your info with…read morefriends and fam. Fair price for a great service.

Heidi is amazing and so talented! We love our hometown cleaners and alterations lady!read more

Terrible customer service and prices seemed higher than other dry cleaners!…read more I dropped off a suit here for the first time. when I went to pick it up the price increased by $9 from the price on the ticket. I told them I had a 3pc suit and for some reason they priced it as a 2pc suit on the ticket. When I brought this to their attention, the male staff started to yell at me and argue with me. He said the price did not change even when I showed him that the 2 tickets had different prices. He proceeded to yell at me and tell me that the price wasn't different and then said I guess you don't want your vest. They started to take my vest away as if they wouldn't give it back to me. The male owner said I have done this for 35 years and when this happens people just say oh I didn't know that and thank you. Then, the female owner said "I tried to call and you didn't answer" while proceeding to call my cell phone in the store. When I checked my cell phone I had no previous missed calls from that number. Neither one of them apologized at any point but continued to yell at me and make threats to take away my vest. All this from a business that prints "Jesus love you" on their receipts. I'm pretty sure if Jesus ran a dry cleaner he wouldn't yell at the customers. I explained to the male staff that I am a business owner and would never yell at a customer in this way especially when the mistake is with the business. And if a customer had an issue with the price, I would apologize and honor the original price that I quoted them. I explained to him and the female staff as well that a good business practice would be to check the garments at drop off in order to provide an accurate pricing so it doesn't change for the customer when they pick up. Still no apology and I just let them know that they lost a customer. If they would have apologized and took a moment to see my perspective in a calm way I would feel different. Please don't yell at a customer over something like this. I would avoid this place and find a different dry cleaner.

Darren came and gave me a quote, took my laundry and had it back to me within a nice timeframe. His…read moreprices are extremely reasonable and I will now be using his service more frequently for the restaurant that I manage.

From the owner: At Doorstep Laundry Co., we offer more than just laundry service—we provide convenience, care, and…read morea personal touch. As a locally owned business, we take pride in serving our community with a commitment to exceptional service. What makes us unique? You can schedule a laundry pickup in just 3 minutes through our website or app, and we’ll handle everything from pickup to delivery, so you can focus on what really matters. Plus, we offer customized laundry plans, competitive pricing, and first-time customer discounts, making your laundry experience stress-free and affordable.

The staff responded promptly to my inquiry for last-minute dress alterations and confirmed they…read morecould complete everything within my tight timeframe. I brought my dress in the same day, and they had me fitted and out the door in under 30 minutes, with a pick-up scheduled right on time. I'm very pleased with my experience and will definitely use them again.

Major shoutout to the lady running this place…read more My puppy had messed up my Yeezy's and after reading her alterations reviews, I decided to give her a shot and I'm sooooo glad I did! Not only was she able to repair it, but it only costed me $12. Now I didn't expect her to completely restitch the shoe back exactly how it was, but she was able to make it less noticeable. Now I can wear my shoes outside. I'll be back to bring a jacket in that I need to have altered.