This place was very clean. Machines are efficient and do a good job. The staff are friendly and…read morehelpful. Zero sketchy vibe.

My washer suddenly stopped spinning like it should so I needed to wash my clothes before a service…read moreperson was able to repair it. I needed a laundromat so I drove to the location. The place served its purpose but they can certainly use an upgrade. The machines use coins which is so outdated, getting ones that require a credit card might help. Being there made me feel like I stepped back in time. The workers were friendly and helpful, the price was unbeatable. Would I go back, maybe , but I'm so glad I won't have to.

My jumper was returned to me damaged- strap ripped off. This has never happened with any other…read morecleaning service (and I send this jumper to the cleaners often), but still, I understand that sometimes things happen. When I emailed them about it, though, they did not reply at all. I even sent a follow-up email, in case the first email was just missed. No reply. That to me is where the very poor customer service came into play. Not only did they damage my clothing, but they don't want to acknowledge it, take responsibility, or even respond to my email!! Why would I EVER use them again?

Quick and easy with drive thru pick up and drop off. Done in a day and pricing was typical. Did a…read moregreat job on my husband's suit.

" Moved to Charlotte, NC in November. Started using this…read morebusiness for our dry cleaning needs as soon as we arrived. So far, they are great. Fast and always on time. I love using the app. I can schedule a pick up with ease at anytime and turn around is super quick. So far so Great! "

They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

Saturday hours posted on the front window reads, 10 am to 3 pm, but the business is closed. I am…read morehere waiting at 10:36 am but no one has shown up. There is another customer waiting for pickup that really needs their items today and are worried they will have to go buy some clothing for an event.

Excellent service and alterations! Will definitely be back for additional hemming services.read more

Not good business practice. My mom asked how much it would be to dry clean a formal dress - the man…read moretold her $17.88. She came back the next day and the women tried to charge her almost $30 instead. Said the man was incorrect telling her the price. When my mom tried to ask her why it was more she said the man was incorrect telling her and said she would charge her $22 instead... not right. The receipt / slip papers they give you should say the price when you drop an item off, so they can't change the prices. Seems like they change the price. My mom would not have went if she was told the more expensive price as it wasn't a rush

I called before I stopped by on Wednesday, 11-22-23. I needed a choir robe cleaned. Multiple dry…read morecleaners were open, but most would not have the robe ready until Tuesday. I needed it for an event on Saturday. The woman who answered the phone told me that if I dropped the robe off that day, it'd be ready on Friday. I picked up the robe Saturday morning, 11-25-23. It was pressed and the make-up spot was removed. I appreciate them coming through for me during the holidays. I would definitely return.

Very reliable service provider. Great service and wonderful at following directions for unique…read moreclothing. Check your ticket for pickup times as they seem to stick to their schedule. They always treat my clothing well. I've never had any problems.

I've never had anything but excellent, timely and valuable experience from this spot. Check your…read moreticket for pickup times but they aren't a rip off and have done great work for me.