I've been a renter for the past 3 yrs for one of Up Property Management's rental homes in Irvine…read more Chris and Leonard have been outstanding from the start and they have always been professional, responsive, and have gone out of their way to make sure any repairs are addressed immediately and fixed properly. I've been a tenant at many different properties all across Southern and Northern CA over the years and I can say with confidence that Up Property Management is THE best of the bunch. Highly recommend using them!

One of the most frustrating rental experiences I've had, largely due to how this was handled by…read moremanagement, specifically Christopher and David. The unit was listed at $4,200. We initially explored pricing and ultimately submitted a paid application for $4,000, not $3,800 as they later claimed in their response. We have email proof confirming this. We were also told there could be flexibility around $4,100 if we had strong documentation, which we did. Based on that, we were encouraged to apply, pay fees, and submit everything. After doing all of that, there was no real movement or consideration. What made this worse was their response, which included inaccurate statements about us "lowballing" and "going behind our agent." That is simply not true. We were fully transparent with our agent the entire time, and she can confirm that. We also have texts supporting it. Nothing was hidden or "found out" later. Instead of focusing on a reasonable $100 difference that could have easily made both parties happy, they chose to argue and escalate things publicly through responses rather than work toward a solution. That says a lot about their priorities. The bigger issue here is the lack of transparency. If the price was always firm at $4,200, that should have been clearly stated upfront. Instead, we were led to believe there was flexibility, only to find out after paying application fees that there wasn't. The communication throughout felt dismissive and unprofessional, and their response only reinforced that. My advice to anyone considering renting through them: be cautious before paying any application fees, and make sure any statements about pricing flexibility are clearly confirmed in writing. Based on this experience, I would not recommend working with this team.

I have been working with Legacy Property Management for about 1 year now as they have been helping…read moreto manage my condo rental. Overall, I have been extremely happy with the service they have provided. Truthfully, I had never rented my home before and was unsure what would be required or involved. Luckily, Legacy Property Management came thru in every way and has made the entire process seamless for me. My initial contact with Legacy Property Management started with Steve coming out to my property to personally discuss my needs regarding my home that I wanted to rent out. He was super helpful and answered all my questions as well as walked me thru the entire rental process. LPM was the only management company that offered to meet in person as the rest that I had called wanted to give me "estimates" over the phone without having ever seen my home. Steve was very personable and was someone I felt comfortable chatting with. Afterward, I've been very fortunate to work directly with Wayne who has been fantastic. He is a professional and very knowledgeable and you can tell he has many years experience in this industry. He promptly answers my email concerns / questions. He has been on top of my tenants requests and reaches out to me when only absolutely necessary. Otherwise the entire process has been hands off which is exactly what I wanted. Now that the 1st year is almost done, he's been proactive on the renewal process and provided his professional recommendation on next steps. Also I have to add that Wayne made the tax season easy for me and provided all the necessary documents promptly. I highly recommend Legacy Property Management to manage your home rental. I definitely stand by my 5 star rating.

Really great experience working with this property management company. They helped get my property…read moreready for rent and were super helpful throughout the process. They coordinated with vendors, organized the work, and even got great value on the price paid for the services. Made everything much smoother. Highly recommend.

We hired Good Life to rent out our home in La Habra Heights two years ago, and the tenants they…read morefound have been awesome. I was a new mom in the middle of a big move so having this taken off my plate was so relieving. Cole helped us get the home rented much faster than we expected, and those same tenants just renewed their lease for a second year. The tenants also taken such great care of our home, which has been really important to us. It's been so nice having their expertise when it comes to owning a rental. We've been really happy with how everything has gone over the past two years, and having great tenants stay for another year has made the experience even better. Overall, we've had a really positive experience with Good Life as rental property owners and can't recommend them enough

I hired Good Life Property Management more than one year. They helped me to find the tenant twice…read more I am very impressed by the service they provide. They are professional and well managed. They could find the qualified tenant SURPRISINGLY QUICK and they respect the home owners! Tomer Otor helps me to find the second tenant. The communication with him is excellent!. He does not let you wait and wonder. The response is almost instant. He listed my beautiful property with so much in detail which was the key to secure a new tenant in about 10 days. I strongly recommend Good Life Property Management to any landlord. They take care of your property and manage it well :)

Marc and Stephen were amazing to work with. Their professionalism and skills in this industry…read morehelped make the entire process smooth. They showed a willingness to answer all of our questions in a timely manner and maintained consistent communication to ensure accuracy. Thank you!

i'm disappointed that there seems to be no follow up! I understand the holiday season , however,…read moreare you working my property or not? Sandi

We signed up with Hermitage Property Management late 2014 after dealing with an ongoing nightmare…read morewith our previous property management company. It's stressful renting out your property from 400 miles away & having been burned once I was a little unsure of what expectations I should have with Mike and his team. Five months later, I am happy and relieved to say that Mike is fantastic! He's courteous, professional, pays attention to details, quick with responses and goes the extra mile. Our previous tenants just moved out and we're in the process of getting the unit ready to go back on the market. Mike is taking care of all of the details, handling issues with our HOA contractors, communicating with us regularly and giving us solid advice. I just can't say enough about how great the service is. I wish I would have found Hermitage Property management from the beginning. But am so happy to be using their services now. I have plenty of stress in my life, and now with Mike handling things, I have one less thing to worry about. If you're looking to find someone to manage your rental property, seriously...look no further.

has been helping me with my property for at least eight years now. I had a very difficult tenant…read moreand he came in and handled the situation to help me get them out. Not only that, he took over the major renovation I needed to do to correct all the damage that they did to my . He and his company handle everything having to do with my rental. It is so nice to have all the financials in one place for my year end taxes. I highly recommend Hermitage Property Management.

we've been a tenet in a property managed by HCM, here in Irvine…read more HCM is always responsive to our needs and addresses our concerns promptly In a professional manner. Recently we had a leaky faucet in one of our bathtub. Ericka dispatched a plumber and the issue was resolved quickly and professionally. Thank you.

The team responded to my request promptly and followed up to make sure everything was working…read moreproperly. Efficient and professional

We had an excellent experience with Jill, Savonah, and Robert at Keystone Pacific. They were…read moreprofessional, kind, responsive, and genuinely helpful throughout the entire process. They made everything easy to understand, answered our questions clearly, and helped us resolve our account, payment, and key-fob needs with patience and great customer service. Savonah was especially helpful with the replacement fob process, and the whole team made us feel supported rather than passed around. It is rare to receive service that is both efficient and warm, but Jill, Savonah, and Robert delivered exactly that. We truly appreciate their attention, professionalism, and willingness to help. Highly recommended.

I don't know what company is worse, pmp or keystone. Company hires incompetent employees who cannot…read moreread emails/comprehend issues. Company advises boards to hire incompetent companies to fix hoa responsible issue. Company ignores emails for months regarding community complaints, so much so that residents have to take matters into their own hands. Company issues newsletters or updates in community but only lists the don't and how now to break rules, instead of actual updates; pure lazy management. If Juliana Garcia is assigned to your community, might as well move or try to get your hoa to fire this company. Waste of time. Managers are operating with a pre-k level of intelligence. To update this review: Juliana Garcia illegal obtained photos of my interior unit through a contractor and personally is seeking violation notices fines etc against me through the HOA. Shame of a company and employees. These idiots really need a proper education. Cannot wait to pursue her, personally, and the company in court. To be clear Juliana as an employee represents keystone. HOAs and residents beware.

Great with time management and getting the job done Very…read moreresponsive They respond to maintenance concerns quickly and send repairers out immediately

Jose was awesome! I had a slight hiccup with my electric when we change with Allview Real Estate…read moreand he was able to help clear up the issue with very minimal assistance from me. Thank you Jose and the team at Allview! Also big shoutout to Mark Dasher and Henry Moragau for getting the ball rolling when this first happened.

As a first-time landlord, I was very anxious about renting out my place. I had so many questions…read moreand concerns but Lili was AMAZING! Yelp actually came through and these reviews are accurate. She talked with me on the phone to walk through the paperwork and was flexible about the timeline for me to get my property ready for showing. She was kind and understanding. When it was finally ready for viewing, she was able to get tenants in within FOUR days of being posted. I was expecting weeks or even a month but the turn around time here was incredible. Everything is paperless and digital and they even have a portal that is pretty easy to navigate the finances. April was also great with the administrative tasks. I would totally recommend East West Properties and I hope to work with them for a long time. Their pricing is very competitive and more importantly, they do their job well.

I highly recommend this company for your property management! They are very professional and know…read morewhat they are doing.

Over the years, I've worked with a number of property management companies, and Infinity…read moreResidential has consistently been the best. They are highly attentive, constantly returning our calls (or returning our messages promptly), and ALWAYS resolving issues as soon as possible. I've worked with management businesses before that took weeks or even months to fix issues, but not this one. Property management agencies, in my experience, make you feel like there's a barrier between you and actually keeping the building in good order. This is the first time I've come across a group that genuinely cares. As our account managers, I had the pleasure of dealing with both Billy and Chloe. They are both courteous, prompt, and accommodating. When things go wrong (which happens infrequently), they are always on top of it, with rapid communication and appropriate resolutions. I can see they are aware of both the tenants' and owners' perspectives and ensure that everyone is taken care of. It's a delicate balancing act. Thank you for all your assistance, Infinity Residential! Whether you are a potential tenant looking to apply to one of their properties or if you are a property owner looking for a property management company, I would recommend Infinity Residential to you.

Infinity inherited a rather challenging situation from the previous property management company…read morethat oversaw my small luxury apartment complex in Laguna Beach. Over the past year, I have been consistently pleased with the quality of maintenance/landscaping/etc. Additionally, everyone I've talked to there has been very professional and open to suggestions. For example, I had an idea (educating the residents on how to turn the water off in the event of an emergency) to mitigate the risk of water damage in a building from the 1970s. Billy & Chloe not only heard me out but actually sent someone out to show me personally how to do it, and then followed up with step-by-step written instructions including photos. This approach made me feel like we're all on the same team, and I would recommend them as a property management company unequivocally.