Dr. Monica awesome Optometrist. Ed is awesome and knows his stuff. Return each year. Only complaint…read moreis front desk receptionist could pretend she enjoys her position.

I have been a long time customer. I have NO issue with the Dr.s. I called to make my anual…read moreappointment and the person that answered was RUDE,and said I had NOT been there in over 3 years , also NO appointments were available until NEXT year in March of 2026. I find that front desk staff are very rude. Dr. Monica is wonderful, no complaints about her. Just the front desk staff. I guess I will be trying other places to get into. Kathy M

I started going to eyecare for you because it was closer to my apartment building so I was excited…read moreto find them but it wasn't long before I found out that they were charging me 75.00 for a free eye exam. Always get a print out of the whole thing and look it over before you leave so if there is anything weird about the price of the appointment you can bring it to their attention

I called in with an emergency and was not one of their patients. They fit me right in that same…read moreday. Dr took time to explain issue and gave results. Went back for follow up a week later. Impressed with thoroughness and spending time with me. I am now one of their patients.i

Brilliant optician and co owner, Tim.......He really understands it all, and practices excellent…read morecustomer service...

Great people doing great work, had my vision checked and I now I see way more than I did !read more

Hard to get a hold of on phone. I had a 2pm appointment but they were still closed from lunch. I…read moreknocked on the door, called from outside, but there was no response. I waited a bit and then went back to work. Now they're charging me a $75 cancellation fee. I took time off from work for the appointment, but I don't expect them to pay me for my missed work.

I have mixed feelings on this place…read more The selection is amazing so many things to choose from. Glasses came in within three days!! Beyond awesome so light weight really nice looking. My problem that I have with the place the staff and the optometrist I saw are very cold. Not personable at all. There was one tech that was bubbly, happy and friendly. Didn't get to work with her.. The optometrist was very blah, zero personality and unwelcoming. I don't have to be friends with her.. but a little empathy and care goes a long way.

Very professional. Staff is helpful and knowledgeable. Glasses are expensive but they sometimes…read morehave promotions especially if you do not have insurance.

I've been seeing these folks for about thirteen years and I cannot say enough how professional and…read moresuperlative they are. Randy Fitzgerald is very thorough from annual eye exams, to updating primary physician on issues, diagnosing conditions, everything! They have the most up to date equipment and an excellent selection of eyewear. And, qualified staff to help you chose the best possible deals with a great "eye" for detail and what you look good in. Cannot recommend enough, best in the area!

My family and I love Heritage eye care! We have our eye exams done here and most recently purchased…read moreglasses. There is a great selection of glasses to pick from and I love my new pair. I highly recommend!

Want an example of the most deplorable customer service ever? Try ordering a pair of prescription…read moresunglasses from this place. While the doctor is grand, and the front staff used to be likewise, something has changed - and the current state has made me decide to take my business elsewhere. After having ordered frames and lenses for computer-prescription glasses, I decided to finally order prescription sunglasses. I picked out the style, had the measurements done and was told they'd arrive in two weeks. What arrived was an atrocious-looking, 1970's style pair of sunglasses that I'd never have picked. When I pointed out to the staff that these were not the correct pair - the amount of stonewalling (from initially proclaiming that I had provided the frames to them, to outright lying to me then accusing me of not knowing the types of frames I had selected) and the lack of any sort of understanding, apology or attempt to make things right makes it seem as if these folks are trying to hide their illegal activity: e.g., bait-and-switch sales promotions. The frames I initially selected cost $100 more than what I was provided. Not only THAT, ccording to the staff, the sunglasses frames are not "model" samples, they're the actual frames being purchased. In other words, during a global pandemic, these folks are selling "used" frames (floor model examples) without any regard to spreading disease - and they're selling "used" frames at top-dollar prices. What. A. Scam.

Professional and efficient service and knowledgeable doctor. I have always received good careread more