My husband and I have gone to Champlain Eye and Vision several times and are absolutely impressed…read morewith their expertise and care. This is the best place to go for any eye problems (which I have many). They do everything for eye care except surgery and then will refer you as needed. My hope is that they will stay here for many years . This area needs to have this type of one-stop eye care option instead of being shuffled off to several places and waiting forever to get appointments. Can't say enough good things about this provider. They deserve 10 stars in my opinion.

I have had very good experiences with Dr. Martell's practice. I have corrective issues that make…read morefinding frames a challenge. I am so happy with the frames that I currently have that I am just ordering new lenses. I bought them two years ago here All the staff has been professional and courteous whenever I stop in for an adjustment on the frames or new silicone nose pieces. My daughter has been seeing Dr. Martell for twenty plus years with no complaints and I have other friends that all say positive things about this practice. I'm shocked that another reviewer felt the need to blast this family business with one star. Even if someone treated me less than expected I would never attempt to injure their business prospects with a nasty review. That alone says something about this individual. I'm 67 years old and have lived in South Burlington most of my life and I am here to tell you that you would be hard pressed to find an optometrist that treats you any better than Dr. Martell.

I have been a patient of Dr. Martell for what feels like eons- have always had a great experience…read morewith him but the staff is another story. They are rude and unhelpful. After ordering contacts, they failed to mention that they would not even ship for over 2 weeks. I told them that I was legally blind and could not see without them. They essentially said there was nothing they could do to help in the meantime (I offered to pay for trials or another contact that would ship faster). They referred me elsewhere. Won't be going back.

I came to them with prescription in hand. I needed glasses in very short window of time. they were…read morevery much able to cut and put lenses in frames for in a hour! I was honestly thinking I was going to have to wait days. I needed them for my job! so I am very thankful thank you 802 eyes

Hard to get a hold of on phone. I had a 2pm appointment but they were still closed from lunch. I…read moreknocked on the door, called from outside, but there was no response. I waited a bit and then went back to work. Now they're charging me a $75 cancellation fee. I took time off from work for the appointment, but I don't expect them to pay me for my missed work.

There are so many hack shops out there... most are looking to sell you everything possible... and…read moremost providing overpriced cheap glasses that may or may not be the right prescription. I've been through so many unsatisfactory experiences, again and again... been over charged again and again. Not anymore... Finally, I've found the place to go. Chroma Optics is a true opthalmologist experience that provides accurate prescription and service. Every step along the way from walking in the door through fitting my new glasses, they made me feel special and very comfortable. The whole crew isp top notch. I didn't feel like I was being sold to... In fact, they worked with me to make sure I received the best pricing for what I needed. So glad to have found them... patient for life... or at least as long as I live in Vermont.

Helpful staff, excellent eye exam and communication about findings, great selection of framesread more

I've been seeing these folks for about thirteen years and I cannot say enough how professional and…read moresuperlative they are. Randy Fitzgerald is very thorough from annual eye exams, to updating primary physician on issues, diagnosing conditions, everything! They have the most up to date equipment and an excellent selection of eyewear. And, qualified staff to help you chose the best possible deals with a great "eye" for detail and what you look good in. Cannot recommend enough, best in the area!

Very professional. Staff is helpful and knowledgeable. Glasses are expensive but they sometimes…read morehave promotions especially if you do not have insurance.

I met Chad and his staff at the shop inside Costco when I needed a first pair of glasses....he and…read morehis staff were warm, friendly, and didn't make me feel like a jackass for being so clueless :) We actually all had fun choosing frame styles from Costco's selection! He's cool and outdoorsy, and also very professional. Well worth it. Hannah Boucher Kirkpatrick

Optometrist only available Mon-Thurs despite having multiple optometrists and a website that says…read morethe clinic is open Mon-Sat. Based on my experience and feedback from other optometrists - they specialize in lens prescriptions and pushes other issues to other optometrists. Called with an emergency (potential detached retina) during the day on a Friday and they told me that they never have anyone on call and could offer no advice on who else to see instead and I was on my own to call around to find another optometrist. I did just that and found another optometrist, permanently.

My wife and I had the best experience at Lenscrafters. Joia,…read morethe manager, thoroughly helped us through the process, but Ashleigh led the way with our selection of frames and lenses. Being in the medical field myself, and being the ripe old age of 63, I must say that, and my wife and I shared similar feelings, that we never, EVER, had a better eye exam than that of through the hands and skill of David Morris, OD. His concern and thoroughness were stellar!! Thank you for providing a great team of combining awesome medical, with a superb arm of Lens Crafters!! Bravo! Rick C.

I was panicked that on the 4th of July, my glasses simply fell off my face after the fishing line…read morefor the lenses snapped. One day later, I walk into this particular LensCrafters and had the fishing line repaired within 10 minutes. Julie was a lifesaver. THANK YOU SO MUCH!!!

I was running at least 20 minutes behind due to my GPS sending me the wrong way, causing me to miss…read moremost of my scheduled appointment. I called, and they told me that it might be a little bit of a wait, but they'd figure out how to get me in, and they did. My wait was actually only a few minutes. Alan was both kind and knowledgeable and explained to me what each machine would be doing and what it was for. I typically have a bit of anxiety when I start going to a new doctor, but he kept me laughing and put my mind at ease. When I met with Dr. Franz, he also was amazing at explaining things and going over the scans of my eyes and answered all of my questions. Despite me being late, he didn't rush me out of my appointment and made sure that I scheduled follow-ups so that we could keep an eye on how some things were progressing. I definitely recommend making an appointment here for your eyecare needs, especially if, like me, thorough care puts your mind at ease.

I was billed for an appointment I never scheduled... I've been there once three yrs ago ,but now I…read morehave no Eye insurance so I wouldn't have made an appointment. When I called they were very rude. And acted like I was lying.

This family business is as good as it gets! They are very friendly and super helpful. They know…read morethe business of eyeglasses inside and out and are quick to impart their knowledge. They truly place customer satisfaction over profits. They will sell you the glasses that are most appropriate - not the most expensive. A sincere thanks for all they have helped me with!

I asked if they allow Warby Parker and they said "yes you can get your glasses made wherever, but…read morewe don't give out pupillary distances." This is info warby parker needs, so... it's a non-starter. They're very prompt, fast appointments, I'm sure they're fantastic. But, it's 2022 and I'm not quite used to this type of silliness.