Brian came out to complete a required annual inspection of the gas fireplace in a condo. Brian…read morequickly answered the phone call to determine available appointment dates and times: I was in a hurry to get this done to facilitate a real estate transaction. At inspection time, Brian called ahead to make sure I was available. He not only completed the inspection, but cleaned the glass, vacuumed the logs, and checked the tubing, switches and ignition. Very meticulous. Brian had some very good recommendations going forward. Highly recommend!

Our old fireplace was removed and new one installed. The beautiful stone work was completed by…read moresomeone he recommended. We couldn't be more pleased!!

A Christmas Miracle Our gas fireplace wouldn't start this…read moreseason, and living in New Hampshire, it's been nearly impossible to get a fireplace technician out. After sending photos and doing some phone troubleshooting, we were told we needed a part--and that we'd be lucky if it was fixed before Christmas. Then came a video call with Jason from the DMV area, from ABDB Home Services, who patiently walked us through the process. As it turned out, all it needed was a simple cleaning of a clogged duct--something we could do ourselves. And just like that, it works! We're beyond grateful for the kindness, expertise, and perfect timing. Warmth restored just in time for Christmas!

I found ABDB Home Services while searching desperately on Yelp for someone to inspect my gas fp to…read moremake sure it's safe to use, as I haven't used it in a long time and it will be the only heat source if we lose power in this snowstorm. Jason replied promptly and said he'd try to fit us in on Saturday. Cedric came Saturday at 3 and did a very thorough and quick job cleaning and reassembling, answered all my questions and confirmed it's fine to use. They could not have been nicer and we are very grateful they made the effort to fit us in at the last minute. Five stars!

Great and thorough service. Great explanation of what he did and recommended procedures to keep…read moreunit operating in top condition.

Have a gas fireplace ~15 years old that wouldn't light. Batteries had leaked in the electronic…read moreremote control box (should probably write a Duracell review...). Called Amazing Flame; was familiar with them from having periodic service before. Nolan D was on time, set up very efficiently, worked very methodically and was very clean. He was clearly knowledgeable and experienced. Performed a full diagnostic and a very thorough service -- important for a gas appliance. Not only brought the fireplace back into original working condition, but went to some trouble to remove battery corrosion from remote control receiver and save the cost of a new one. That was an unexpected and pleasant surprise. Amazing Flame isn't cheap but the expertise and value are there.

We recently had work completed on our chimney. We highly recommend NOVS Fireplace and Stove. They…read moregave us a solid estimate and were able to complete the work quickly. We also ended up purchasing a gas insert to replace our old gas logs from them. That installation also went very well. By the way, if you have black spots running down your chimney or on the shoulders beside the chimney you could have water getting in. We found our when the drywall inside, above the fireplace starting showing signs of moisture.

I feel offended with the quote I just received. $12,000 to $14,000 for a basic cassette style…read moreinsert fireplace, to replace a pre-existing funcitoning unit. No new construction, no new gas line, no new electrical. Average same units and installation in Woodbridge, VA are from $1500 - $3000 from a prior quote and researching Angies List for this area. When I doubled checked with the sales lady, she confirmed...$14,000 for their simplest P36 unit. I'm amazed and offended.

If I could six stars, I would. I selected him based upon Yelp reviews, and all the great things…read moresaid are accurate. He's very prompt, professional, and honest. I'd HIGHLY recommend him to anyone.

We had an excellent experience: knowledgeable and thorough service, courteous professional…read moredemeanor, speedy work, plus a fair price.

Excellent work done replacing one of my shower faucets and installing a new shut off valve…read more Couldn't be happier with the quality of the work. I would highly recommend!

They are professional, punctual, knowledgeable and do good quality work. I very much respect the…read moretechnician, but the problem appears to lie with the company's practices and fees. The main problem and downside is that they are very expensive and overcharge. Despite the Yelp page saying that the company provides a "free estimate", I was quoted $49 for the technician to travel. In addition, if I had not chosen to go ahead with the repair, the company would have charged me an additional $150 diagnostic fee. Essentially, despite the yelp profile stating a "free estimate", it will cost you closer to $200 to get a quote. I see this as false advertisement. In addition, when the technician concluded that the problem was the capacitor, I received a final quote of $600. When I googled the price of the same capacitor online, the price range was in between 75$ - 150$. Essentially, they are charging a premium of at least $450 per replacement for a single part (capacitor). Despite their professionalism and quality work, I do not recommend this company for the reasons stated above. If price is not a concern for you, and you would rather pay twice the market value for a job then you should definitely choose them. EDIT: I actually googled the price of a capacitor and offered to buy my own. I was told that by the technician that if I purchased my own capacitor that the company would not install it. In conclusion, they did not address any of my concerns. Unfortunately, after reading the other bad reviews, there seems to be a consistent pattern of discrepancies between what they tell customers and what they instruct technicians to say on site. Making an honest living is so much more rewarding than making it dishonest living.

I bought a new house but was not happy with the quality of fireplaces the builder offered. So I…read moredid some research about the fireplaces I wanted and found the Gas Store in Winchester VA. I was completely satisfied with the products they offered. Brian and Nora Reid are a pleasure to work with and they were extremely helpful when I was selecting my fireplaces. I choose an indoor and outdoor fireplace and I couldn't be happier with the results. Brian installed both of them and the workmanship was outstanding. I highly recommend the Gas Store to anyone wanting a beautiful quality fireplace.

Fabulous product, wonderful service. Including bringing the installation up to code! Prompt,…read morefriendly, professional service. I highly recommend them.

So happy with out fireplace. This company has great communication and they completed in 2 visits…read more My fireplace was in bad need of repair with cracks and unusable dampner and they did a great job. They even fit me in before Christmas ahead of schedule. Wasn't cheap but considering amount of work done I think it's been totally worth it. We've enjoyed several fires during this abnormally cold winter. Would recommend this company they know what they're doing.

We wanted to get our Chimney inspected. It took about two months for me to get my inspection…read moreappointment. They don't follow up on paperwork easily. I had to call back to receive my invoice. I called again so that I could make an appointment for the work they said need to be done on the outside of our Chimney. Still waiting for a response. This is something that has to be done in warmer weather because of the bricks and outside Chimney work. I will update my review when the job is completed. Which includes setting up an appointment for the additional work need outside of my Chimney with the brick work. I do appreciate their honesty about for safety reasons to not use the fireplace.

Have used them for several projects and are always friendly, professional and do good work!read more

Received quick service and fulfillment of my request for a gas fireplace remote. No hassle, good…read morework!

These guys were excellent. Not just 5 out of 5 stars, but really 10 out of 10…read more To start, I got a text that they were going to be towards the later part of the arrival window, which was nice. I had a drafty fireplace and they made several recommendations of repairs, explaining the benefits of each and let me decide on what to do based on my budget and priorities. They ended up installing a damper at the top of my chimney, redoing the chimney crown and adding insulation cement to the inside of my firebox. I told them I needed to leave within 2 hours and they were done with 15 minutes to spare. The pricing was also about as good a quote as I had gotten from anyone. These guys seem as good as it gets.

For the second year in a row, Baires cleaned our fireplace. Also, had the curtains replaced on our…read more40 year old fireplace. Anyone else might have tried to sell us a re-model. This minor update was all that was needed. I truly appreciate the customer first attitude. Great service, prompt and professional. I feel valued as a customer and would recommend Baires to anyone. A true value.