Have a gas fireplace ~15 years old that wouldn't light. Batteries had leaked in the electronic…read moreremote control box (should probably write a Duracell review...). Called Amazing Flame; was familiar with them from having periodic service before. Nolan D was on time, set up very efficiently, worked very methodically and was very clean. He was clearly knowledgeable and experienced. Performed a full diagnostic and a very thorough service -- important for a gas appliance. Not only brought the fireplace back into original working condition, but went to some trouble to remove battery corrosion from remote control receiver and save the cost of a new one. That was an unexpected and pleasant surprise. Amazing Flame isn't cheap but the expertise and value are there.

Our gas fireplace wouldn't stay lit during the coldest winter in many years. We gave Amazing Flame…read morea call. David came out, right on time, and quickly diagnosed the problem. He explained what the problem was and got right to work getting it fixed. He gave us good advice on maintaining the fireplace. All service was covered by their standard service charge. Everything works perfectly now and it looks great as well!

After extensive research I hired JCS to clean and inspect my chimney when I moved in. I assumed it…read morewas done well but I didn't see any photos. Fast forward 6 months (I never used the fireplace during the 6 months) and I was converting to gas logs. The gas fireplace company said I needed a chimney inspection and cleaning. I told them I had it 6 months ago - but I needed a new one. Fine. I used a different company to inspect the chimney and do some brick work. I saw the photos of the debris on the shelf and inside the chimney!! The other company removed Half of a 5 gallon bucket of debris. And they showed me a nail or screw one damper that was not secured during the first cleaning. So I am very disappointed - did JCS even do anything? Oh, and I paid double to JCS rather than the second company for the same services. TLDR: I do not recommend JCS

They arrived on time to clean out our dryer vent. Great costumer service, decent pricing, and quick…read moreservice. They also noted some damage we had to the dryer vent exterior and provided recommendations as well as taped it to seal for now until we could fix it. Good company and would recommend.

Showed up on time and didn't rip us off. I'm a realtor and they were efficient yet well priced.read more

Great quality and value, very professional and easy to work with. Would definitely use them again…read morein the future for chimney and wood stove projects

Do not give this company your money! They will take it and not be able to actually complete the…read morework. We signed June 26, 2023 for a large pool, patio and pavilion job with Amazing Outdoors. There were so many issues with this project along the way (too long to list here but all documented in texts and emails) from design to permit to pool install until finally April 2024 when Matt began admitting they did not have the workers to complete the job in a timely manner but was trying the best he could. We had several calls/texts/emails from March to June regarding his visa workers not coming in and not having enough laborers. Our job just sat. Meanwhile, our pool became a swamp, and one year after signing, we weren't even close. He tried to bring in other companies to finish the work as he didn't have the crew to do it (although we never actually received quotes from those companies). And told us we'd have to pay these contractors directly to do the work that he was supposed to do. That was not part of our contract. Much of the work they had done was piece-mealed and not done correctly - just a few examples given by a third-party licensed Class A Contractor: Wall comes out from the house and is not parallel with the existing house wall Auto cover box needs to be re framed, it's not level and bows out in a few areas Pool does not appear to be set on a sand base or stone dust base Pool walls bow in on the long walls of the pool (I think that's why the wood framing is in place along the long walls across the pool). Unless we reset the pool there is nothing we can do to adjust Pipes from the pool equipment don't appear to be covered with stone dust. It's covered with smaller gravel, hopefully no puncture issues with the pipes. No telling what happens in a few years The fireplace isn't squared with the pool. Side to side is 3" off, assuming pool is square that we measure from The fireplace center is settling/sagging down. Each mortar joint is filled with a different thickness on all four sides. The fireplace kit needs to be rebuilt, including the side walls. The footers at the fireplace need to be redone. There are three slabs total; there should've only been one large slab. At this point, we had lost all confidence in his ability, and he hasn't kept to his contract. Finally in June 2024 he said we could get our materials and 'shore up' on what was owed and part ways. When we pushed to get our materials delivered he finally admitted that he did not have our materials as he said he did and that he would need more money to release the materials. On June 24, 2024 Matt Simpson sent an email requesting us to use the remainder of the funds that are to be paid to complete the job to vendors to get our materials. These materials should have already been paid for with the money we gave to the contractor. He stated many times that they were 'on the way' or 'going to be delivered' but now admits that he does not have the money to get them. He stated verbally on 6/24/24 that he used our funds 'to keep the company afloat.' He has essentially stolen from us. And now we are left with this in our backyard. We have emails and texts with proof of every single one of these items below. We just want our money back so we can finish the job with another qualified contractor.

In March 2024 we contracted with Amazing Outdoors to build a pool and patio…read more We paid a significant deposit with the guarantee that the work would be completed by August 1. We terminated our contract with AO on October 14 with the project less than half completed. The many times Matt promised workers would arrive and work would be done, then nobody showed up, constitute a breach of contract on his part. The quality of the work is not to a workmanlike standard. I have photos and texts to prove all these statements. We wired them 3 payments in June, July and August. These payments included a deck bridge on which they started work without securing a building permit (which owner Matt Simpson told us he had) and didn't follow the architects' plans: the work they started will have to be redone. The payments also include an automatic pool cover ($12,500.00) we did not receive and $3,500.00 for site restoration. In August we wired him an amount to cover all remaining materials: we did not receive them. It has come to our attention that this is standard practice for him: to collect money up front and leave projects unfinished. He has left people's yards hazardous, with unfinished steps, no railings, unfenced pools and construction debris. We are in contact with six other of his clients who have had similar experiences and we know there are more. Since beginning our project, he has closed down his physical office and is reachable only at a UPS mail box. He has updated his website to make it more attractive to potential clients. He continues to take money from new customers without performing the contracted work.

We hired First Response Chimney for several big jobs on our 1901 farmhouse and guest cottage, and I…read morecan't recommend them highly enough. The main project was installing a new Blaze King wood stove, including a new chimney crown and relining the chimney with an insulated stainless steel liner. They also repointed and repaired the cottage chimney, relined it for a woodstove, and repointed the main house chimney. With a wood stove or fireplace, the peace of mind is everything. I never had a single doubt that the work was done safely and to code, and that's worth a lot when it's your home on the line. From start to finish they were extremely professional, reliable, and clearly knew exactly what they were doing. They also went above and beyond on the logistics. The cottage work was tricky to schedule because we had Airbnb guests booked that we couldn't cancel, and they worked around our calendar completely. They even cleaned up mid-job so the space was guest-ready at check-in. At one point the cleaners they'd lined up bailed, and the owner, William, himself drove out on a Saturday morning to handle it personally and did an incredibly thorough job. The repointing deserves special mention. A previous owner had carelessly patched the historic chimney with Portland cement, which is the wrong material for an old home. First Response ground it all out and redid it in lime mortar, matching the original and restoring it the period-appropriate way. It looks like it should- like it was never touched. And they fully cleaned up after every job.

I cannot recommend First Response Chimney Stove and Fireplace enough!! I had an existing fire place…read morethat was not cutting it with heating my house. My heat pumps were constantly running, driving my electric bill up like crazy. I purchase a brand new Hearthstone Heritage wood stove from First Response. The install was seamless. They showed up on time, made sure to move anything that would be dirtied or damaged in the process and even laid down mats to protect my hardwood floors. The workers themselves were professional and presented themselves as such. They went above and beyond to make sure the linear I purchased was insulated and securely fastened. I know I can sleep well at night knowing my family is safe and warm now!! Thank you First Response!!!

Superb service ! On time, great communications, excellent value. Their inspection and chimney…read morecleaning process was thorough, they left zero mess and their post inspection report was the ideal documentation.

Polite, friendly technicians. Honest. Decent price. I've had other chimney businesses do…read moreinspections, and there has always been an aggressive upselling --not with these guys. Low-key. Good experience.

I recommend Jim Hoskins Gas Fireplaces. Jim came timely for a gas fireplace maintenance. He is very…read moreknowledgeable and professional.

Jim was very friendly, and knows his business from many years of experience. He fixed a problem…read morewith our fireplace after other service people had failed. I would unquestionably call him again if I need fireplace service or repair. And his prices are reasonable. If I had any issue, it was because he doesn't use an answering service - so when he was busy it sometimes took a while to hear back from him. I've previously hired two other fireplace companies in the area, and Jim's service was the best.

We recently worked with Nick and his team to finalize a major backyard project. We had a small deck…read morethat was replaced with a raised one and we found ourselves with room underneath the new deck for a nice patio. Also, we were unhappy with the amount of room on our pool deck so we wanted to expand it a little bit. We also had problems with an old paver walkway that had become very uneven. I met with 4 companies about the project and we ran into some that were very cheap, but could only do one part of the project; another that decided that he didn't have the manpower to do the work after all; and one more that started our phone conversation with: "What's your budget?" and that company was only concerned with our budget. They showed up to look at the project, came up with grand ideas, and then I never heard from them again- until I gave them a bad review (funny how that works). Finally, I heard about 360 from a friend and I got in contact with Nick, who responded through his website within a couple of hours. Right away, I got a great feeling that Nick understood what we wanted to do, and he made great suggestions that were excellent, and still within a reasonable price range. Nick came back with a proposal within a few days and work began within a couple of weeks. We could not be happier with the way things turned out. Nick, Jose, and team created a beautiful Techo-Block paver patio under our deck, complete with stair and retaining wall lighting; they replaced our walkway; and they used some of our old pavers to expand the pool deck. The team worked really hard to get this work done and the results are fantastic. I highly recommend Nick and 360 Contracting Group, they take a lot of pride in the work they do and they keep their word. Please take a look at the before and after pictures, it's a dramatic change. So many people have horror stories about contractors, but this one is a terrific one. You just hope to hire a company who isn't trying to break the bank in one job; shows up on time every day; and doesn't change your price during the project; and most of all does a great job- and we found that in 360. Thank you, Nick, Jose, and team- you are outstanding people and craftsman.

Nick and his team did a fantastic job on our patio. Nick has…read moreall the patience to listen, understand and deliver. I would recommend and rate Nick five stars for his availability, attention to work and cleanliness.

I have had Joey work on my two residential systems multiple times. I can recommend him highly. He…read moreis very knowledgeable, efficient, and fair.

Would not recommend Purcellaire. I had Joey come out for what I thought it was a free estimate but…read morethen he made what I felt were advances towards me when he was finishing up (I'm a straight male). I rebuffed his advances at which point he said I owed him $100 for the estimate - however he had never mentioned this beforehand.