I hired Reddick & Sons Plumbing to install a new heat pump system. The work was done on time and…read morewithin budget and I am very happy with the results. I had several additional requests which they accommodated such as adding an extra drain line and additional return vent and all the work was done as requested. Since completion of the job, they have come back on routine maintenance visits to keep the system up and running and the cost of which was included with the original work. I therefore. have been very pleased with after-installation service. Separately, I used them for plumbing, specifically replacing a sink faucet, repairing a garbage disposal, and repairing a leaky shower fixture. I was very pleased with this service as well. Especially the garbage disposal because all it needed was a minor turn of a crank to loosen it up instead of a full replacement, which saved me a significant amount of money. Obviously, overall, I'm very happy with their services. I will be using them again and highly recommend.

I had a ejector pump that shorted out during a storm and backed up my entire houses plumbing…read more Reddick sent out a technician super quick who was able to come out same day, check it out, diagnose the issue and come back the next day and fix it. Total downtime was maybe 24 hours since I called. Super fair price and the tech was very friendly, answered all my questions, and stayed later just to complete the job and get my system back up. 10/10 would recommend.

Very reliable, trustworthy, caring. Always make a point to come out ASAP. Few that work on oil…read morefurnaces. Love these guys!

Our air conditioner wasn't working and that is an awful thing in Virginia in the throes of summer…read more Temp-A-Tron came out that day, determined what the problem was did a temporary fix until the replacement part came in which saved us from sweltering in 90+ degree heat/humidity and it wasn't that expensive. I HIGHLY recommend Temp-A-Tron.

Always capable in fixing the hvac problems we've had over the years. Pricing is good compared to…read moreothers in our area.I'm impressed by their knowledge and helpful advise.

This is an A-plus company in all ways important to me - expertise, responsiveness, honesty, price,…read moretrust. Have used them for 18 years and I am always grateful for the peace of mind of knowing I've got a company I can totally trust and rely on.

They should be called The Best Guys HVAC, they installed our kitchen vent hood, and despite a few…read morechallenges after opening the drywall, they made it work. The job was neat, they arrived on time and completed the work as promised. Highly recommend them for kitchen vent installations. Very professional team. Will be reaching out again to service our HVAC next month.

These guys live up to their name! They are Good Guys! They are very thorough and go the extra mile…read moreto ensure your HVAC is properly working. These guys truly care about the customer and their needs. They came to my home, gave me a price for an HVAC replacement (I have an old system) and a price for repair. I opted for the repair. While they could have left me with no AC on a Friday, they actually went and got the correct parts to ensure my family was comfortable over the weekend and returned the same day. They kept me informed every step of the way, and provided reasonable pricing. I will be a customer for life!

We just replaced our furnace and AC. (Yelp is saying Westbrook CT, but this was in Winchester VA.)…read moreThe representative who checked things out, made recommendations, and prepared the estimate was friendly and professional. He explained everything clearly and answered our later questions promptly. At no point did we feel pressured. We did not have to wait long for an appointment, and the work was completed in one day. The installation team arrived on time, worked quickly, and were very professional - plus they were just nice guys!

we asked them to check systems in a TH we just bought. They arrived as scheduled and completed…read morechecks and repairs.

Ashburn HVAC also goes by the name, Snell HVAC. Same company…read more They did an HVAC inspection on a condo I manage in Fairfax. They were very professional- pleasant and efficient on the phone, they came on time, did excellent work, and charged a reasonable price.

The worse service in Northern Virginia. Never returned calls when I asked for a manager. Do NOT use…read morethem

The company used BOTS to handle the communication about my appointment which was infuriating in…read moreitself because I had questions on the day of my service. They also wouldn't give me a time window for the tech to come. They only give a date and tell you that they will call when they're on their way. This meant that I had to be available all day and couldn't plan anything else. I called the main line and got a human, but she had zero empathy and said that I had to just wait to be contacted when the tech was on his way. When the guy finally got to the house, he told me it would be $350 just to discover the issue. I said no. But before I said no, he told me that my issue could be anything, and he could likely find it within 2 hours, and that I could possibly need a whole new panel (at least $10,000), depending on what he found. He said my panel looked old and potentially overloaded ...despite the fact that this panel has worked just find for over a decade!! The next day, another electrician came out, and for $150 (still high IMHO), he determined, within 20 minutes that the issue was with the line coming into the house from the power company. So, I called the power company, and they came out the same day and fixed their equipment line... FREE.

If you look at my review history, I am very quick to give praise to businesses and grace for…read moreoccasional mistakes. However, the mis-management of this company combined with the lack of attention to detail of the majority of technicians we've had out these past two years has led to repeated customer service failures. I've captured more detail details below if you want more than an overall summary rating. Be forewarned their technicians are nice, and at the end of the appointments, which may only be diagnostic and not actually the fix because they need to wait for parts and then to come back (which has been where the majority of our issues have been), they ask you to give them a five star review so the technician gets a $25 performance gift card, which skews overall service ratings. Most recently our 4 year old, warranty covered, HVAC broke again (4th time since a company bought out by FH Furr installed and FH Furr fixed 3x before). It happened on a Saturday night, and we called first thing Sunday morning. They told us the technician who had the part we needed was off that day so we had to schedule for later in the week. We were out of town 4 days, then the morning of our apt, 45 min into the arrival window, we got a call saying the technician has the wrong motor, they will have to order a new part, and then when they get it in a few days they will call to reschedule. This our final straw but keep reading for more history. Something just like that happened before on our HVAC. But in that case they ordered the wrong part so we had to wait for the first part to come in, then wait for the right part to come in. During another HVAC fix they identified an issue, ordered a new part, installed it, then ID'd a second issue. I appreciated that the technician was forth coming that they should have caught that during the first diagnostic call and apologized we would have to wait for a part again. The fact that they took ownership would have made this fully forgivable if we didn't have so many other issues. They also ordered a part for a fix that was supposed to come in in a few days but I called a week later and it still hadn't come in. I called 4-5 days in a row, then finally I asked to speak to a manager and they said they can use a different, universal part instead of continuing to wait. It wasn't clear why there was such a huge difference from when the first technician said the original part would come in vs the actual timeline, but I suspect based on some of my first calls that the part might not have been ordered at all until I first called to check on it. We had a toilet not fully flushing upstairs and they quoted us $200 to fix it, but recommended the toilet itself may continue to have problems because of the design unless we replace the whole thing, so we should consider that long term. After half an hour on YouTube, and an $8 part from the local hardware store, my husband was able to fix it himself and we haven't had an issue again in the last 6 or 7 months since that issue. A theme you may pick up on is how often I have had to call them for follow up. Some of the technicians will admit that if you don't hear by xx day from dispatch, you should call them and ask if your parts have come in yet. We have definitely found that to be true on both HVAC and toilet calls. In our experience it could also be hours before a manager calls you back if you ask to speak to one. We bought the maintenance membership so we have tried to make this work, but at this point I can't waste anymore time micro managing nor can we rely on them to be responsive or do a job right. Save yourself the stress and money, avoid this company.

110% recommend! Throughout our A/C repair process with them they have been straight-forward, fair,…read morecommunicated well, and provided top-notch service. We initially brought them in for a 2nd opinion, after being quoted almost $7k for a system replacement, which was recommended as the only solution. Marco came in, quickly gave us a much more thorough diagnosis of our HVAC issues system-wide - explaining how the problems we'd had tied into what he saw and the possible fixes, - a more reasonable solution along with an explanation as to why he recommended one course over the other - age of unit, resale value for home in future, performance, upkeep, etc. - and gave a very fair quote. Work was completed as promised, on time, and above expectations. He was pleasant yet professional, mindful of Covid measures despite the brutal heat, and took the time after to make sure we knew what had been done, what to expect going forward, and next steps to ensure the system is maintained and how he would communicate in the future. If you want an HVAC company that you can trust, these are the guys!

I have used Marco & Sons for both HVAC inspection, repair and replacement and in all instances they…read morehave provided the BEST service and "product". They are beyond knowledgeable, professional and trustworthy which is unfortunately hard to find in this day and age, and is something that sets them way above the rest in my opinion. I highly recommend them for all your HVAC needs!

Sam did very good job, diagnosing the issue & giving me various options to fix it…read more Appreciated that Cardinal did not charge for the 2nd visit for the pricing estimate.

Charles H. was knowledgeable, professional, respectful, and personable. He explained everything in…read morea way I could understand while guaging knowledge I already had.​ He repaired my outdoor A/C unit. Scheduling online was easy and communications leading up to the appointment were perfect. This is the 2nd time I've used Cardinal.