On 12/15/22 I had a dilemma. I was to play Santa Claus at my son's school within an hour and…read morecould not locate my beard. I went to cosmetic counter but knew nothing about cosmetics. Yelena was there to help find a solution to get my black beard white. She not only grabbed a bottle of Joy brite spray color but helped apply it for me and saved the day. Not sure if this employee celebrates Christmas but that didn't matter to Yelena. A year ago people were wearing masks and treating people like they had bubonic plague now this employees was giving a personal touch to her job description. WAY TO GO YELENA!!

Zero stars Stay far away from this pharmacy. They ask in…read morethe review what they could improve :close the pharmacy and start all over! Terrible customer service and incorrect information regarding contacting you. Pure mismanagement and total lack of caring. So in line with the degradation of a healthcare system. If you want to feel overlooked go to Walgreens pharmacy they are VERY good at it .

AWFUL. Worst pharmacy experience I've ever had. They had a medication out of stock and promised it…read morewould be there the next day. Fast forward to a week+ later and several separate attempts to reach anyone there on the phone and several trips to the pharmacy to pick up my Rx and it still wasn't there. Then the last working at the drive-up window told me she's transferring it to a different CVS location and when I got all the way over here to this other location, they said it wasn't ever transferred and that it can't be transferred. INCOMPETENT. Zero stars.

I love this CVS. The fact that I can get things up until midnight post-pandemic without having to…read morego to a gas station is amazing! I have surely missed the days when a lot of stores, including Walmart, were 24-hour establishments. This store usually has good sales when I come in and is never busy and always well stocked. I have also ordered through Uber Eats several times from here when I needed things I couldn't pick up myself - no issues. I don't usually see a lot of staff when I come in but have never had a problem with self- checkout. It's a good location if you need something late, especially and are in the area.

I was blown away at how cheerful and interactive the pharmacist was! Granted this location wasn't…read moresuper busy. He actually had the time to laugh and engage with me while giving me a vaccine. Wow. Most pharmacists are overworked and overwhelmed. And I get it. I know many pharmacist folks to know the inside details. I'm just amazed about the pleasant experience back at the pharmacy and even at front. The people here are actually warm and welcoming, not drones doing their grind. Way to go to folks -- only at this location. Ha.

Extremely disappointed with Walgreens management. The manager approached my partner and immediately…read morestated, "Your dog can't be here," without asking if she was a service animal. The issue continued over employee headsets while we checked out. For a pharmacy, this lack of ADA awareness is unacceptable. Service animals do not require vests. I know my rights, and I expect management to know them too. Do better, Walgreens.

I was only in here briefly today. I bought a large container of Vaseline because it was a dollar…read moremore than the regular sized container. (No, not for that. My nose is chapped.) Anyway, the cashier was friendly and I discovered I had $4.00 in bonus bucks or whatever they call them here. My total was $2.83. Not bad! The outside facade looks pretty bad. The store itself looks old and beat up. The parking lot is a pot hole filled, cracked mess.

I can always find good products Medicine, hygiene products,…read moreand more quick run always

Decided to write a review after a mildly irritating visit to the drive-thru CVS pharmacy on…read morePeachtree Parkway. The bag of medicine I was picking up was too big to fit through the service window. They refused to take it out of the paper bag and just hand me two smaller packages through the window. Told me I had to come inside and wait in line... again. After I already waited in line to get to the window. I'm sure there's some asinine bureaucratic rule about un-stapling a package of medicine, but at some point common sense has to prevail. And even if there is a rule, maybe just avoid shoving so much stuff into a single bag that it won't fit through the service window? I'm pretty sure the people working in there are highly educated and able to figure out this puzzle. So, I'm giving the crew a big fat D- in customer service and puzzle solving.

Going to CVS's for years, first time here and last. The lady at the pharmacy couldn't understand me…read morehardly and I couldn't understand her. Then the rudest pharmacist came to help her with my technical questions about dosages, she talked down at me and had the biggest chip on her shoulder. I couldn't believe it.

I don't know what it is about this CVS but it takes forever to get prescriptions refilled. Every…read moretime I have been here it hasn't been that busy but there is always a super long wait to get a prescription. I have been to several other CVS stores in Metro Atlanta and they all are fairly speedy unless there is a visible swarm of people. Today I went to the drive-thru to pick up some prescriptions that were already filled and just needed to be picked up. I don't know what was going on but it took forever. I don't think I will be going through the drive thru again because it's more of a hassle than anything. I will continue to go to this CVS because of its proximity to work but I hope they can get the prescription flow on track.

I had one of the worst customer service experiences I have ever had at the CVS Pharmacy on Indian…read moreTrail in Norcross on Friday afternoon around 4:37 PM. While standing in a long pharmacy line, I watched staff loudly lecture an elderly man about insurance and copays in front of everyone. It was not a private, respectful conversation. It was loud, sharp, and embarrassing for him. Another employee stepped in and somehow made it worse by speaking in an exaggerated, demeaning tone that sounded like she was talking to a child. There was zero effort to be kind or professional. I also heard a staff member snap at a customer who asked about Spanish language help and say, "We only speak English here." In a healthcare setting, that is beyond unacceptable. When it was my turn, I asked the pharmacist (Lee Trac) to apply coupons I had just added in the app. She immediately acted irritated, said she would have to void everything, and then made a big show of slamming items around when I said that was fine. After rerunning the transaction, she loudly pointed out that my discounts were only a few cents, as if that made my request stupid. It felt like she was trying to embarrass me for simply wanting valid coupons applied. Customers should not be treated like a nuisance for trying to save money. To top it off, when I went to the front of the store to ask who the manager was, staff could not even clearly tell me who runs the store. Multiple first names, no last names, and no clear leadership. That is a serious red flag. I have been to this location for years and have never seen it this bad. The level of discrimination immature attitude, and lack of professionalism I saw that day was shocking. No one should be treated this way when they are picking up prescriptions or asking basic questions. I left angry, uncomfortable, and honestly concerned about the culture in that pharmacy.

It is off a busy intersection (IYKYK), but inside the store was not busy at all. I did not go in,…read morebut a family member needed meds and did. Great, competitive prices even for those without insurance. There was ample parking for a small store, and I believe there was doctor on-site or next door as well - very convenient. The person who answered my questions over the phone was also very pleasant and helpful. Would definitely return again if needed.

I have been dealing with Norcross Pharmacy for years now, and they take very good care of my entire…read morefamily. I have 17 prescriptions for a complicated health situation, and Norcross Pharmacy takes care of all but 4 of them because they are specialized prescriptions. Norcross Pharmacy has always given me stellar service and gone above and beyond. The other reviews that are critical of service during COVID: come on now, COVID darn near ruined everything for everybody, and nobody was at all happy about it, and it seeps into all aspects of daily life -- including attitudes -- and professionals are no exception. They are not gods, they are humans. Cut them a break because it was never THAT bad, come on.

I typically avoid Walmart at all costs, but needed to grab a few essentials and this happened to be…read morereally close to where I was. The vibes are just off every time you walk in. Aisles are always crowded and I almost got run over by people pushing carts who have no situational awareness. There's always a wait at check out. A lot of the registers are closed (on a Saturday afternoon) and some of the self checkout registers are not working.

This is one of the reasons why I do not like shopping at Walmart. I purchased an item on the 24th,…read moreand the product turned out to be defective. Today is the 26th, so I returned it for an exchange. Explain to me why the associate opened the brand-new replacement item in front of me after scanning my receipt and processing the exchange. I have never heard of anything like that before. When I asked why they were opening the new item, the associate stated that it was because it was an exchange and claimed it was "their policy." I know that is not standard everywhere. If a product is defective, and I purchased it legitimately with my receipt, I absolutely have the right to exchange or return it within the return window. The item wasn't even 48 hours old. Another employee then came out of the office while I was trying to understand why this was being done. The entire interaction felt rude, unnecessary, and unprofessional. This is exactly why I prefer shopping at stores other than Walmart because there always seems to be unnecessary issues and confusion. This location on Pleasant Hill Road seriously needs improvement, not just with returns and exchanges, but with customer service overall. Half the time employees do not know where products are located when customers ask for help. Compare that to stores like Publix, where employees will actually walk customers to the aisle to help them find what they need. A customer should not have to deal with nonsense over a simple exchange for a defective product that was just purchased. It makes no sense and creates an unpleasant shopping experience.

Publix offers a perfectly acceptable grocery shopping experience. Prices were okay but nothing…read morespectacular. The selection was okay. Didn't have everything I was looking for which was disappointing but it was decent enough. Clean store. Couldn't find anyone to ask a question too but the cashier lady was very friendly.

I called on a Tuesday evening around 6:24 PM. Asked about if they offer to steam purchased Seafood,…read morethey told me they do and they close at 9:00 PM. I show up around 8:23 PM, and STOOD IN FRONT OF THE SEAFOOD DEPARTMENT until 8:31 PM. Then a guy just came out, ask "how may I help you" after making eye contact with me 3-4 times. I ask if I can purchase some seafood and have it steamed and all he did was point at the sign and say "we close at 8:30 PM." It is just insane to me how NOT ONLY they provided MISINFORMATION, but they also actively avoided helping me until its "past closing." Truly one of the worst Publix experience I had.

Had wonderful service the owner was gracious and the food was great would check this place out…read morebiscuits homemade and excellent