today I went to a community event an the Authorized person paid for me and others Cabs to get there…read moreand back when I called for my return home the first which was a female dispatcher no problem everything was fine can on the way It took a wrong turn when I called back to just to make sure that the cab driver knew to call me when they arrived so I can come out and this very anger man dispatcher tried to convince I was lying about the return ride back home So had I politely told him I just spoke to someone who did book my ride back he told me I didn't have a ride coming for me I told him that I just spoke to a young lady who did book my ride I just wanna make sure that the driver knows to call me when he arrives This man tries to convince me I was lying I didn't have a ride coming he said in a nasty attitude i tried to give him correct spelling of my name because i had just spoke to a female dispatcher so i gave him the correct spelling and address he read it back in a angry tone he said I see we picked you up and that I need to change my tone I'm at an event with lots of people around and there was no need for me to have an attitude or have a tone until he was so nasty to me I just want him to stop being disrespectful so he end the call when I asked where is the ladi that booked my ride he then yelled at me telling me I DONT KNOW LADY (not Mrs. Patterson or ma'am ) that I didn't have a return ride I needed to get in contact with the person who authorized my ride because he didn't see and he wasn't booking me a ride on someone Else's dime and hung up in my face That comment He wasn't gonna put my ride on somebody else's dime almost had me in tears when he hung up I was about to call the person who booked the cab for me but my Radio Cab Driver called me he was there to pick me up I called back to Radio cab to speak to a supervisor However The Dispatcher who actually booked my return ride I was trying so hard not to cry I wanted to tell how I was treated By that man I Hope that all the calls are monitored and recorded so the can listen to how he spoke to me she told it was hard for her to find at first when I initially called however I didn't know that she actually did her job without being mean she actually looked for it and found it that man is a monster talking to me or any other woman like that thank goodness for the original Dispatcher for listening changing energy and stopping me from crying it was embarrassing to be spoke to like that by a man I don't care if nobody heard it he's a horrible human being I will take the bus from now on this will never happen again over a grown man not liking his job

I am a care coordinator for seniors, currently working with a sight impaired client who lives in a…read moreretirement community. I use a ride share app myself but for my client's first ride alone I opted to call Radio Cab because it is what the concierge at her community uses. The Radio Cab dispatcher was laughably rude. He angrily refused to give a driver ETA "I have no way of knowing! I don't want to lie to you." I explained that my client was a sight impaired senior citizen and told the dispatcher that she was anxious. He responded with another impatient retort. After waiting with her and her dog for one hour I gave up and installed Lyft on her phone. Nine minutes later a kind driver appeared in a beautiful, spotless, well air conditioned (it was 90 degrees outside) car. My client's Radio Cab arrived 45 minutes later, almost 2 hours after I called. Two weeks ago I received a frantic call from a resident at the same facility who was stranded at her bank after waiting over an hour for her Radio Cab. I was with another client so she had to be rescued my the community's medical transport car. How is Radio Cab still in business? Starting tomorrow, I will be helping residents install the Lyft app and giving one on one instructions to help them become comfortable with this far superior option.

Metro Cab was great to work with in setting up the ride, confirming the appointment, and then…read morenotifications on the morning of my very early pickup to get to the airport. Everything was done on line, very easy. Driver confirmed they were on their way in the morning, at 4am was nice to know they were coming since missing my flight was not an option. Driver was nice and courteous on the long ride out. Use these guys!

Disappointed when I called on Tuesday morning at 4:45 looking for a ride from Beaverton to Emanuel…read moreHospital at 6AM. The only driver on duty was nice, answered my call and apoligized because he already had two customers waiting. So, I called Radio Cab and they sent a car at 6 and I got to my surgery on time. No dispatcher, only one active cab? Driver was nice enough to call back at 5:30 wondering if I'd found a ride. Good man.

Recently used PDX Elite on a round trip Beaverton / airport trip and they were fantastic. Cars were…read morespacious and very clean. The gentlemen we had were friendly and took care of all of our luggage. The company has great communication. We were scheduled to be picked up at 4:45am but at around 9pm the night before I started getting nervous that we should leave a few minutes earlier, so I sent them an email asking if we could leave at 4:30am instead, really not expecting anyone to respond in time. They actually emailed me back within 10 minutes and confirmed the earlier pick-up time. Then, our return flight landed at PDX (an unheard of!) 40 minutes early. As soon as we touched down I texted the number to see if there would be any way someone could come pick us up for 40 minutes earlier than planned, again not necessarily expecting a response - especially since it was close to midnight. However, they texted me back instantly that my driver would be in touch with me soon, and sure enough our driver texted me within a few minutes. By the time we grabbed our suitcases off of the conveyor and walked a few minutes to the curb, our driver was already there and waiting despite us being 40 minutes early - and, again, it was close to midnight on a Wednesday. We are customers for life!

We used Elite to pick us up from PDX when we returned to the US from Mexico after six years outside…read morethe country. Everything we own packed was into seven suitcases, and so we needed help to get from the airport to our hotel in Salem. The choice was an Uber, which would not have worked for our situation, or a luxury car service. Hewar was wonderful from when I first called him to arrange our trip. He was attentive and patient, even when I called him multiple times with questions. The manager, Rasheem, met us at baggage claim. Our driver, Zhieco, was professional and friendly. He helped us get our (very heavy) luggage into the hotel. On the other hand, the company I called first did not give me a chance to explain why we needed help at baggage claim. As soon as he heard that, he immediately said he couldn't help me. He threatened to post my phone number online when I wrote him a one-star review. I was shocked. I would've taken it down, regardless, because I don't post bad reviews. So, I was especially glad to talk with Hewar on my second phone call. I highly recommend Elite. If I ever need a service like this again, I will for sure call Hewar.

The driver quoted me $25 and charged me $46 - I will never use them again…read more I should have called Uber/Lyft, lesson learned.

The white van was extremely dirty inside with a very foul smell, along with being almost half an…read morehour late for pickup.

I'v traveled with Simon Says PDX Shuttle on many occasions and they never disappoint!…read moreI was really impressed with our driver, Gordon. He contacted me prior to our scheduled pick up time and advised there were long delays along Airport Way due to road construction. He asked if it would be okay to pick up 15 minutes earlier to play it safe. Much appreciated! Thanks Gordon....

We've use Simon Says PDX Shuttle a couple of times to and from the airport with kids. Booking is so…read moreeasy. They communicate clearly and always show up right on time with the correct car seats. Overall, just wonderful every time!

A little late on our review, but we highly recommend this service! We live in Hillsboro and the…read moredrive to the airport is the last thing we want to do when we are coming and going from a long trip overseas. Sam was punctual and knew all the best ways to get around Portland traffic.

Sam was super kind, punctual, a safe driver, communicative, and professional. Will be calling again…read morewhen I need a ride to PDX!

What an awesome experience! I have used Orange Cab the past year or so however hello yellow Taxi…read morewas ten times more efficient and provided great accommodations. I prefer cab drivers who stay in communication. John was my driver and all I can say is that he was excellent, safe, and respectful. He stayed in communication with me and let me know what real time frames upon arrival and was there sooner then expected. If you are going to use a taxi service choose hello yellow and ask for John! I would say completely blows Uber, Lyft and any other taxi service out of the water. I felt like I was riding in the taxi with a friend or a long time family member. Safe driver? I fell asleep the ride was so peaceful.

From the owner: 24/7 Beaverton Taxicab 503 927 0929…read more Reliable - On time every time

Dan responded to my request for a quote via Yelp within minutes and the cost was super reasonable…read more He was on time and personable, even with our 4:30am pick up time. I think it was his son who picked us up for our return trip home a week later. Our flight landed 15 minutes early and he was already at PDX, parked and waiting for us. He also was very friendly with just the right amount of conversation, and he didn't even bat an eye at my 49.5 pound suitcase! We felt comfortable and safe, and the vehicles were nice, clean, and comfortable. We will definitely use them again.

Ahmed did a great job. He arrived five minutes early, and he was friendly and helpful in getting me…read moreto the airport in Portland. I was especially impressed when he reacted quickly (and without panic) to a driver who suddenly veered into our lane. Ahmed definitely avoided what could have been a bad accident. I also was happy with Mark Car Service in making the arrangements for their service. They responded quickly to my questions, and sent reminders a day ahead. I would definitely recommend this company.

I was in Detroit and was helping my daughter coordinate a shuttle from PDX to a residence in…read moreSeattle after a canceled flight in NY. I found Portland Express Shuttle which is a second business of Rose Shuttle. Alan was so very kind when I called him. He said Relax, Mom - I will pick them up and they will get to Seattle. My daughter said the driver was "fantastic and very lovely". These days it can be challenging to know you're dealing with a legitimate business. I can't say enough about Alan and his reassurances. Everything went so smoothly from pickup to dropoff. Thank you!!! Highly recommend!!!!

Best rates Comfortable and clean van…read morePleasant driver On time pick up Will definitely use them again

I had a very mixed experience taking a bright yellow cab (which I believe was Broadway Cab) from…read morethe PDX taxi stand to The Porter Hotel downtown. The Good: The driver was incredibly friendly and chatty. He actually gave us some fantastic restaurant recommendations to check out while we celebrate my birthday here in Portland. The Bad: The interior of the car was quite smelly, which wasn't a great way to start the trip. The Unacceptable: We took the cab late at night (around 10:50 PM) with absolutely zero traffic. The 20-minute ride somehow racked up a $58 meter fare, which seemed unusually high even with the standard airport drop fee. However, the real issue happened at drop-off. I handed the driver a $100 bill, and he claimed he couldn't break it, returning only $30, essentially forcing the airport run to a whopping $70 out-of-pocket. While I appreciated the local dining tips, using the "no change" excuse on arriving airport passengers is an unprofessional way to pocket extra cash. Tip for future riders: If you take a cab from the PDX line, make sure you pay with a credit card or carry exact change so you don't get hit with a forced tip.

Driver 106 went the wrong way to overtake my lane because going the speed limit wasn't fast enough…read morefor her. Threw something at another car then cuts off another car on McLoughlin going 55-60 mph. 35 mph zone.