Extremely professionally and helpful. Answered all my questions promptly and was able to make…read moresuggestions based on my case. Very happy with this service. Highly recommend!

Please don't be bothered. This company is not up to date with the latest technology for…read moreinvestigating services and lacks customer service skills.

I had some communication with them, one of their investigators he was very knowledgeable and very…read morehelpful. It was the first time I spoke to an investigator that, gave me a very clear picture, of the steps they would take. It felt organized in my head. It made sense. So I wanted to hire them. I filled out the request for an investigation form. On a Friday. I got a response almost immediately. To sign the formal agreement, that they will be investigating for me. As well as an NDA, and payment. And everything had to be done by 12 pm Monday. Or they would not take the case. This was extremely overwhelming to me. And caught me off guard.. if we had moved forward with this, I would have been able to get everything done by the end of the week, I have other things to do in my life too. I called and office manager Vicki she would give me Tuesday noon. And also I had expressed that I do not want to upload any documents. I needed to do everything in person. One of the reasons I asking for an investigation, is someone has been accessing my personal information and has access to what I do on my phone. But I was still asked to upload my driver's license or state ID. So I sent a message asking if we can just cancel my request for an investigation. And I would redo it in a few weeks when I'm ready and I would actually come over to Honolulu and meet with them in person so I don't have to upload anything. I also brought up the name of someone who hires detectives to surveil me illegally. Another reason I needed an investigation. Just wanted to make sure that no one in there firm may have worked for him. I wanted to make sure there was no conflict of interest. It seems she found this offensive. And she went on a whole spiel, about there integrity and how they're investigators are all vetted. And that thay had all ready check for conflict of interest. This is impossible and a blaint lie. I sent them a request for investigation Friday evening, cancel Sunday. And Vicki claims in that shorts amount of time that had checked for conflict of interest, I had not even given them the name of the parson I wanted investigated . She said that she would go ahead and cancel my request. But that they don't want me to make a new investigation request. There are ready, full for 2026, and she doesn't think I'm a good fit because trust is important to them. I think if I'm about to give someone a large chunk of money I have a right to ask questions. And nobody should automatically trust anybody. Anyways I think they're a good firm if you can get past the office. I spoken to two of their detectives, and I think they have good heads on their shoulders. But they let me down. And that deadline was overwhelming, and I don't think that's okay. The deadline felt like a red flag.(Kind of like hurry up give us all this money for nothing, we're not going to give you anything, yet but you're going to give us all this money you're going to sign this NDA shut the hell up, you don't need time to think about it, that's what it felt like) Kind of why I wasn't very trusting. Not to mention the NDA was a little too much. I understand they have to protect the methods of investigation. But it actually went a little too far I don't think, that Vicky had good intentions towards me. And actually would have signed the NDA. What freaked me out was that, have to pay now!! or you don't get a case. Why the rush? You know like, buy it now or you're going to miss out!! your last chance like some crazy ad!! And even with and even with an NDA. You can still complain, if you get cheated. If you violate the NDA Thay could take you to court. But it doesn't mean to Thay would win,if the cheated you.

I needed to hire a PI firm over the phone from North Carolina and was so fortunate to discover…read moreKiamalu Consulting & Investigations. Nathan was absolutely fantastic about listening to what my objectives were and constantly kept me posted as to the progress his team was making. The end result is that I was able to direct the effort as things progressed with what I need and got exactly enough evidence to accomplish my objective. The entire staff is as professional as it gets! T. Blanchette

What a great investigator. Debrah is very knowledgeable and helped our family with a very difficult…read moreand private matter. We couldn't have gotten though it without her! Thanks again Debra, you are the best! I think she knows everyone in Hawaii!

Debra Allen is unequivocally the best PI service in Hawaii! Debra truly goes the extra mile for her…read moreclients. Debra helped me with my last and final divorce! She was able to locate my deadbeat ex's assets and new car!! Thanks to Debra, he is finally out of my life for good! She was kind, patient, and really listened to my every concern. I was dealing with a tough situation, and she took the time to understand all the details and got exactly what I needed. If you need a private investigator for a personal case, investigation, or process service, she should be your first call. I can highly recommend Debra and her team!

A big thank you to Rachel and team! They were extremely professional. After months of trying to…read morenegotiate, it wasn't until we used your process server services that we finally obtained our property back. Thank you so much for your professionalism and service, would definitely recommend to anyone needing a process server.

First off! Suing someone is extremely stressful! Most process servers are expensive and give you…read morethe run around. Rachel and her team reduce the stress by a million. They were able to serve the defendants successfully making this a smooth sail for me. & her personality is everything! Highly recommend ! Thank you Rachel for making this happen for me

Great customer service i don't live on the island any more and h kept me in loop through the entire…read moreprocess. Would recommend great service

I paid $250.00 for a background check, Ethan essentially just did an internet search on the name…read moreprovided. They did not do any sort of fact checking on what information turned up online, and when I questioned him in court, he said that he didn't know whether the information he provided me came from a reliable source or not. useless garbage, total waste of money.

Quick and reliable service, while being very affordable compared to competitors = win/win. I…read morehighly recommend them for your process serving needs

They were very helpful, knowledgeable, and professional. I would recommend using them if you are in…read moreneed of a servicer. They were quick to respond and now they are my go to servicer I can trust and recommend to others!

We want to thank Hilton Lui for the wonderful job he did in tracking down the heirs of sophia…read morebogner. He has made the six families very happy with the financial rewards that we enjoyed. His professionalism is unsurpassed. Our sincere thanks. Joe and diane miranda naples,fl

I would definitely and highly recommend using Hilton & Associates as your go to for private…read moreinvestigating services! They are very professional and have very reasonable rates! I was very impressed with how fast they work and how they always return your emails and or texts promptly!!! Thank you Hilton & Associates for all your hard work and expertise! I am forever grateful!