Quoted me $899. flat rate (meaning that this was what I was going to have to pay no matter what!)…read morefor a USB flash drive recovery and tried to claim that the process was extremely difficult and that no one else could handle it as well as they. Ended up going with another outfit and paid less than half what I was quoted by SERT, and when I informed "Todd" from SERT that I had paid $400. (which would have been $300. with the outfit I went with, except that my drive was encrypted so it cost an extra $100.) and recovered all of my data, Todd replied (after-the-fact of course) that I would have paid less with them, which is absurd based on that he was arguing beforehand about how his $899. fee was reasonable. It would appear that there are "two" Todds, because sometimes he replies with somewhat helpful messages and other times seems to be irritated and writes negative emails that appear to stem from insecurity and resentment that other companies out there are thriving charging far less for the same services. My advice would be to avoid SERT at all costs - from what I can see, this is another of those outfits that gets hold of your broken drive and then extracts whatever they can from you. My review is based on the inconsistent quality of customer service and that they quoted me $899. and assured me that no one could do the job for less, and then had the gall to try and claim that they would have done it for less, after I did find another outfit that did do the job of 100% data recovery. Very unprofessional attitude. In sum: this is how the "data recovery game" works: most all of these guys are more crooked than a barrel of snakes and will extract as much as they can out of you once they have your drive. Some will quote a very low initial price and then once they have your drive will quote something like three hours of work at average $300. per hour - others like SERT will quote you around a thousand right from the getgo - in sum, most of these guys try to get the magic figure of around $1000. from you. If you can, as I did, find a place with great reviews and a flat fee that is reasonable, go for it. Yes, data recovery is not cheap, yes it will cost you a few hundred dollars, but no, there is no reason to pay more than that, not even for "chip off" USB drive recovery, it still should not cost more than a few hundred dollars. Do not pay more than a few hundred regardless, hold your ground, and you won't go wrong. I gave them two stars (versus just one) because SERT was up front about price gouging - versus some of the others that lure you in with some hope that they will charge little, and then end up charging as much or more than SERT anyway. P.S. Be wary of five star reviews for companies that come from Yelpers with just a few reviews....

Look, data recovery is not cheap. Todd was up front that he may not be able to save everything, but…read moreasked what types of files we would like to prioritize. Our external hard drive with over a TB of data was 80% recovered and the turnaround time was less than 24 hours. The 20 years of videos, photos, and music was worth every single penny. Yes, there are cheaper places out there, BUT my IT friends all had the same recommendation, SERT. I did a Yelp quote with another business and even they recommended SERT. I would absolutely use Todd again. Again, yes it is super expensive, but this man has an amazing skill set and it is worth the price.

New Jersey abrupt? But to his credit after quoting$350+ replacement slash let's have a look with…read moreyour old system. Quick call back saying bits dropped off inside machine and is now working pay $65. " dodged a bullet" At the end of the day could have charged more and spun a yarn but did not do recommend them as honest traders. This is a big deal these days. Good parking on edge of strip mall. So you do not have to walk far with your equipment

Adam is the best! I have used his service several times and I am always extremely satisfied…read more Yesterday, in particular, I truly appreciated his expertise. I was on the phone with HP for 2 hours trying to get my computer to start and they were unable to do so. I called Adam and he spent about a half hour on the phone with me discussing possible issues and solutions. He then asked me to come in to the store. Adam got my computer starting in about 1 minute!! Further, he demonstrated what a gentleman he is as he would not charge me for the service. You can rest assured that Adam will give you the right assessment of your computer and guide you towards the proper solutions. Thank you, Adam!

I am a 78 year old Computer nerd. Thank goodness for Eli and his lovely staff for being so…read moregracious. They take their time to explain options and are wonderful in getting me up and going if there is a problem. I have great respect as I am very busy running several business' Thank you, Sharyn Fireman Delray

Proceed with caution. Murji who owns the company who is a very nice and knowlegable man. When in…read moretown great place for cmpany repair. i've been a customer on and off for I'd say 5 years. But today I called for information about my laptop which they did some work on. The jerk who aswered the phone gave me terrible information was rude and both extremely nasty and belligerent when i asked for his =namd and to spell it. Then starting yelling and hung up. I immediately called back, same jerk answered the phone attemped to get his name again and after several exchanges he repsonse wast "you want me to spell my name? It is F--K YOU" and hung up Really wow I would recommmend to speak only to MURJI of course when he is in town

Mike over at PC Pros was great! He set me up with an appointment so that I would have minimal down…read moretime for a screen upgrade on my laptop. It took just about an hour and I was back up and running. Super nice people - will definitely go back if needed!

Excellent experience with PC Pros. Recovered and installed software on me Lenovo. Working as new…read moreafter being told by another computer repair business that it wasn't worth fixing. Definitely recommend PC Pros.

These guys fix my rig everytime. from blown components (thunderstorms) to upgrade over hauls gpu,…read moremotherboards etc. I bought a allinone from them as well. always in a good mood fair prices, and top of the line customer service

I highly recommend you reconsider before taking any device into this business. I took my pc in for…read moreone and only problem. It was wiped clean and returned to me saying I needed to use a different email system. That should be my decision. I returned the computer to have it reset to what it was like when I first took it in. Leo added an icon at the bottom which when clicked on took you nowhere. My husband had recently passed away and Leo deleted his email and all the records of home improvements, pictures and just everything he had, they are just gone as were all the messages, some of which I would reread just for comfort. They were "nice" people but stay away from them. The shop looks like a bomb went off in it. I was very uncomfortable inside. I am still struggling with using my PC. I wish I would have paid a little more and used the Geek Squad.

I can't say enough great things about this repair shop! I brought in my PSP because it wouldn't…read moreturn on, and I was worried it might be beyond saving. Not only did they get it working again, but they went far above and beyond my expectations. They thoroughly cleaned the system and even repaired the cracked screen at no additional charge. When I picked it up, my PSP looked and felt better than it had in years. It was clear they genuinely cared about the quality of their work and treated my system as if it were their own. The level of customer service and attention to detail was outstanding. If they had a tip option like many businesses do nowadays, I would have selected the highest amount without a second thought. Because of this experience, I fully intend to trust them with all of my gaming repair needs--both retro and modern systems. Finding knowledgeable technicians who are passionate about what they do is rare, and this shop has earned a customer for life. Highly recommended!

Rafa was very professional and fixed my computer so quick! I drop water on my MacBook Pro15 , the…read morewater damage caused a short circuit. He fixed and my computer is working again. His price was fair and honest. Thanks for saving my computer Rafa! I highly recommend!

I would definitely recommend Rusty with Ballard Computers to anyone! He was completely…read moreprofessional, competent, friendly, completely knowledgeable about computers and what I consider a very fair quote. He was able to complete my computer issue the day after I dropped it off and I was so appreciative! I can't thank Rusty and his sweet wife, Darlene enough!! He is my new computer tech!!

Excellent experience and service! Rusty knows computers and does not try to upsell you or inflate…read morethe price. My sister was visiting and uses her computer for work. He checked it out and fixed her stick keyboard. I'm so glad I found someone I can trust with my computer! I highly recommend Rusty with any computer problem, he has 20 plus years of experience.

Evan of PC Revive was very helpful with my computer issue. I had a twenty year old hard drive that…read morefailed on me about 15 years ago...I wanted to get the pictures and documents off of it; some of these dated back into the 1990s as I'd brought them over from my previous computer. Evan was able to recover all of the files and transfer them to a modern external drive so I had them back. It was a quick process, Evan was easy to deal with, and I'm very happy.

I had an issue on a very expensive desktop PC I had been trying to fix for a week. I gave up and…read morecalled Evan on Saturday evening. He was at my house by 9am on Sunday and had the problem solved completely by 10 am. Evan was knowledgeable, helpful, friendly and trustworthy. Great service!