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PC Mold Solutions

5.0 (2 reviews)
Closed • 9:00 am - 7:00 pm

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7 years ago

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SWAT Environmental - unit installed in the finished part of the basement.

SWAT Environmental

(24 reviews)

I am very happy with the service I received from SWAT Environmental. My installer, Paul, sent me a…read moretext to provide his exact time of arrival, instead of the typical 12:00 PM to 6:00 PM. He then texted me to tell me that he was stuck in a traffic jam, then and texted me again to let me know when traffic was moving again. I really appreciated that. When he arrived, he explained to me everything that I needed to know about Radon mitigation, and he then let me hover over him (which most installers hate), while he was doing the installation. I really appreciated that too. The installation was a success. My Radon readings dropped from over 4.0 pCi/L to under 1.0 pCi/L. I highly recommend SWAT Environmental.

The experience was extremely disappointing. The technician arrived and spent a significant amount…read moreof time on the phone with someone else trying to figure out where the system could be installed. During the call, he became visibly frustrated and was cursing. When he came back inside, he tracked dirt onto my floors and carpet. After some time, he informed me that the only possible installation location was in the middle of my living room. I explained that such a placement would require discussion with my wife before making a decision. He left, and I never received any follow-up communication from the company. The biggest surprise came two weeks later when they contacted me demanding a $250 visit fee. At no point before the appointment was I informed that there would be any charge for the visit. Had I known about this fee in advance, I could have made an informed decision. Poor communication, unprofessional conduct, and unexpected charges made this one of the worst service experiences I've had. I would not recommend this company.

PC Mold Solutions - enviroabatement - Updated October 2026

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