Had an issue, where my keyboard had to be replaced. FixBox was incredibly attentive, understanding,…read moreexpedient, courteous, and professional. It literally occurred on my personal laptop first day on the job, and they did their best to promptly get the replacement board and fix it, ask the while reaching out to provide me with updates on the status of the part, including fixing it as soon as the keyboard arrived. Much respect and appreciation - earned Five Stars, not given

Alla P. I used Ivan's services for a long time since it was…read moreLaptop MD business. He is very thorough and professional. Always completes customers' requests expeditiously. He is excellent problem solver and diagnoses problems with high accuracy. Ability to solve problems and provide customer with solution options, sensitivity to the cost of repairs, quick and reliable service makes this shop very special. Fixbox is my "go to" place for any computer headache, upgrades. Highly recommended for any hardware and software issues with reasonable pricing and 12 months warranty for the job.

Gio was outstanding…read more He helped resolve multiple issues with my monitor and printer efficiently and professionally, and what stood out most was his approach - calm, clear, and genuinely customer-focused. He explained everything in a way that actually made sense, without jargon or unnecessary complexity. Technology isn't anyone's best friend, but Gio has a rare ability to make it cooperate. He troubleshot quickly, communicated clearly, and made the entire process stress-free. I'll absolutely be reaching out to Gio again in the future and would recommend him to anyone looking for reliable, knowledgeable, and refreshingly personable tech support.

I consider myself tech savvy, but I needed help beyond my means. My house was pre-wired for…read moreinternet access, but the prior owners never hooked the wires up. Residential network help isn't easy to find so I was just guessing when I called Gio at ITProServ. Basically, I pulled a few people off the internet for Bergen County, made sure there weren't horrible reviews listed somewhere and just went for it. I promised myself that I'd leave reviews so others in my situation can get some more clues. Gio was great to work with. Super nice guy (which helps when you're bringing someone into your home) that got my job done efficiently and effectively and for what I think was a fair price. I think my job was on the small side and I know he talked about some big jobs that he has. I recommend giving Gio a call.

I have had a couple of occasions in the past to use CCS and have found them to be knowledgeable,…read morereliable and friendly. Even when there was a not related problem, they offered help and support without charge. As one that worked in the computer industry for many years I am very much impressed with CCS. I will continue to call on them in the future whenever the need arises. Bob Condosta

Please avoid. My…read morelaptop was clearly crashing I noted all the blue screen check sum messages to Brian the owner. He offered a " free" diagnostic and told me he would clean up the machine and make it faster for $100. I got it home, and since I rarely use the machine I activated it seversl months later. The same blue screen errors appeared, it went to DOS and crashed just as it had when i first brought it in, and I called Brian Skaff who told me to bring it in again. I did; left it there a few days and he again insisted NOTHING happened when they tested it. He said the laptop was fine. At this point I began to question what I had spent $100 for. My question to him when I got it home and AGAIN I got check sum errors and blue screen was what exactly did I pay for? This is a laptop 7 years old rarely used. I would have appreciated during the "free" diagnostic an honest appraisal, that the machine was beyond repair, instead I was charged $100 for I don't know what. I explained I was an ipad user, and asked him what he did for the $100. Brian became agitated with me, blamed me since when in his possesion "there was nothing wrong" ultimately I took pictures of the blue screens and emailed them. At this point he concluded it may be a hard drive problem( as I had originally suspected) and quoted me a price of 289 roughly to fix. Am I a fool? $289 plus the 100 already spent buys an new laptop. This man is defensive, corrupt, and takes advantage of someone like me who is financially strapped and not computer savvy. I repeatedly advised him as an ipad user I would be using the laptop rarely and that I was likely to bring it home store it and not use it for months, but when and if I needed it I expected it to work. Avoid at all costs. I still don't know why the 100 was charged for a clearly fried laptop and when. I try to pin him to what was done he elevates his voice and blames it on me. The honest thing to do was advise me the laptop was betond repair. How dare he charge me $100 for nothing? My mistake is I trusting this business.

Rich has come to our house twice to help us with computer and tv remote issues. He is very…read morecompetent, efficient, pleasant, and reasonable. Marlena was also very helpful in phone advice. I recommend them highly.

Marlena and Richard are the best. Have helped us over the years. Most recently installed a new…read moreprinter and made sure our laptops were working as well as they should. They are friendly, prompt and reasonable.

I recently moved from the San Francisco bay area. My computers were having issues - I drove by…read moreComputuners on Sunday - it was open - and Isaac went over their procedure and my problems. I returned the next day with my problematic laptop. Steve not only resolved all my issues but provided great advice on questions I had about another laptop. Both Isaac and Steve were incredibly helpful! They are located in a truly charming neighborhood. I feel so lucky to have found them! Any computer issues? Come here. Thanks so much!

I came to NY with my laptop, but left my charger in Arizona. I ordered one from Amazon; it didn't…read morework. I ordered another; same thing. My sister sent me to Computuners. On the phone, the man there said he had a beefy Lenovo charger. I left for Nanuet, and got instant, expert advice. They didn't only sell me the solution, a technician check my computer and told me I need to offload a bunch of files because my hard drive was 95% full. He explained what happened when it gets closer to full. I left wiser and satisfied with the service. My name is Lou and I stand by all my reviews.

I am so happy I trusted my gut and searched for the right tech person to address the "blue screen…read moreof death" (BSOD) that appeared on my YOGA laptop. I was determined not to take it to the Geek Squad and he was the right choice. Chris was able to save all my info before it fully crashed, wipe it clean and restore it back to a healthy working condition in 24 hours time. This guy speaks a whole different language known only to people deep in the tech industry. Thanks so much Chris for saving my laptop. Wish I could give you ten stars!

Had a good email conversation with them. But they turn down the work without even quoting a price…read more As a former VC and current commercial lender, I'm baffled that a small biz would turn down business. As a rejected customer, I question these reviews.

I was in need of a new laptop for my apparel company which always keeps me working from home. I…read morecalled iPrime and after going over my needs they recommended an Apple Mac Book Pro that would suit my needs. They were honest enough to mention that current pricing direct from Apple was great and to purchase the Macbook via the Apple website and then call them back. They even e-mailed me the exact model and specs I would need based on what I described I would use it for. Once it came in I gave them a call back; they came on-site and took care of everything from there. I had a five year old laptop which they transferred all my data from, to the new laptop and setup my e-mail etc. My Wi-Fi was also very spotty. So they replaced my old wireless router with a newer one and made some custom adjustments to the settings to make the signal perfect in my home. Now all my devices work well around the house. The tech was pleasant and explained everything he was doing. (Not to mention good looking ;) ! He even showed me how to watch a movie from my new computer on my TV without using wires!

We feel very fortunate to have iPrime as a technology resource for our office. We work directly…read morewith the owner of iPrime and find him to be a brilliant mind. He understands the most complex things in a simple way and explains it to us to avoid problems going forward. Our offices have been growing rapidly and need professional network and computer services in which we turn to iPrime. They are extremely responsive, reliable and prompt at getting the job done. There have been times they simply resolve issues remotely at a generously discounted rate! They explain everything thoroughly and ensure our technology needs are always current and up to speed with the ever changing trends. Recently they upgraded our main network switch, setup two new servers and several work stations. They also setup two wireless cameras for us to be able to view the office from home. It's amazing that we can see what's going on in the office through our cell phones anywhere we go. We would not let anyone but iPrime work on or computers, office network or any technology needs. Don't mess with success! Thank you so much iPrime!!!

John L was great at responding to my questions and concerns, helped me fix my problem with my…read moreprinter over the phone. Very helpful gentleman who knows what he is doing. I would highly recommend him if you need help with your printers or even computers.

From the owner: We are a family owned and operated computer repair company that mainly repairs windows based…read morecomputer systems for home and small businesses. We have years of experience (over 20 years).