My patient was in a hit and run in his handicap van... they volunteered their van to transport him!…read moreIf I ever need service I will go to them! Wonderful people!

I just want to take the time to thank Joyce, Abbey, Daniel etc at Modr's service center. I was…read moredriving from Va Beach when my car broke down in New Kent and they were able to turn a negative into a positive. The hospitality and grace that was displayed will forever be imbedded in my heart.

Broke down on I295 S Saturday night near exit 31A-B. One company I called was outrageously priced…read morefor 25 mile tow service. I thought of Bob Alley from way back when. Owner was very responsive as well as his crew. Richard came to my rescue. He was very professional, kind, and understanding. Real nice man! He made my situation much less stressful. I definitely recommend Bob Alley from West Point. Thanks a million for the great experience! Drivers...Please slow down and give 1st responders the courtesy of moving over so they can do their job safely especially on the interstates at NIGHT.

We recently had a tire blow out on Rte. 64. We contacted AAA, who failed to show up after we waited…read moreon the side of the road for nearly 2 hours, and who offered no guarantee of when someone would arrive. We gave up on AAA, and contacted Bob Alley Towing, who responded in less than 30 minutes. Their technician, Richard, did a terrific job in changing our tire and getting us quickly back on the road. He was professional, friendly and highly skilled. He also provided us with valuable information. And, we were pleasantly surprised at how reasonable the cost was for such excellent service. Thank you, Richard!

This is the ONLY place that I will take my Vehicles. My 2000 suburban is still going strong, and…read moreits all because of this shop. But their experience, professionalism, and great work aside, one of the biggest reasons I wont go anywhere else, is because I feel I can TRUST these guys. They dont try to upsell or tell me I need "undercoating" or a new "flux capacitor".... They tell me whats wrong, and ask me what i'd like done....then do it expertly! Come to think of it....maybe I dont want all you guys knowing how good they are!!!

I needed husqvarna chainsaw fuel line replaced so I thought a husqvarna approved location would be…read morea good idea. Left it with them on May 9. Contacted them weekly for updates and was told every week that "next week it will be done". Today, June 8, went in to location rather than calling. Owner started to think about how to explain why it still was not repaired. I took back my chainsaw from them after wasting a whole month thinking they would service it. Apparently, from reading, I'm not the only one who's been "serviced" this way by them.

I just posted photos of Rocky Road Towing or Tire Service from Lanexa, VA?…read more The driver of this vehicle dropped their trailer release bar on northbound US17 south of VA173. The driver in the blue truck and I told him he needs to go back and get it. He just drove on.

Excellent service, quick response and George is an true professional. Had us back on the road in…read moreno time. Highly recommended.

The big guy behind the counter keeps the fresh cooked food stocked at even the busiest of times…read more Store is looking cleaner these days. Kudos!

This place has been out of coffee creamer for a week. Seems like poor management in my opinionread more

We were new to the area & just realized that our truck inspection was overdue. They have "first…read morecome, first serve for inspections M-F. They suggested that Wednesday and Thursday less demand days. I was there by 7:50am on Wednesday, 3rd in line & was done & pulling out of the parking lot in 1 hr. I could not of asked for better service! I will take our automobiles here when needed for service.

These folks just do such a great job every time I go. New tires this time and they rocked it…read more Professional and Polite. A real joy to work with.