I've used Randy's for about 5 years and have found them to be excellent mechanics, with excellent…read morestaff. They care about getting your vehicle fixed as soon as they can, and assuring it is "Dunn-Rite". Their shop is new, clean and well equipped. They even sell used cars and some are very interesting. Prices are good and fair. Try them. I don't think you will go anywhere else afterwards.

I bring my Lexus to Randy's for oil changes, tire rotations, annual inspection and other work (ex.,…read morebrakes). I am very satisfied with their work and everyone who works there is pleasant. The prices are reasonable and they follow up to ensure you are satisfied with their work.

Fast and courteous service. Drop the car off and usually pick up same day. I feel confident in the…read morequality of their work

When the unexpected happens they are there. As Murphy's Law would have it I left early for my trip…read morefrom Norfolk to DC. I had plenty of time to get to my plane and as luck would have it my tire got a small puncture in it. By Gods grace I was able to get off at the exit for Superior and while they had to order my tire because it was a run flat (they didn't carry a run flat but did have the correct size) the service was great. Shannon was very helpful and Dallas was super professional and just an all around great service guy. While the circumstances were not ideal to meet these fine folks. I'm glad they were there.

Helpful and honest! We're visiting the area and my check engine light came on last night. Josh…read morechecked it quickly, determined the issue may have been dirty fuel that didn't require spark plug replacement and since it was driving well that I was good to go after he cleared the light.

It's honestly rare these days to find a repair shop you can fully trust, but this place is the real…read moredeal. They've been in business for years, and it shows--not just in their experience, but in how they treat people. I brought my car in expecting a major repair, and instead of upselling me, they walked me through what actually needed to be done and what didn't. That kind of honesty is hard to come by. They took the time to explain everything clearly, never pressured me, and made sure I understood my options. In a time where it feels like everything is about squeezing out more money, this shop stands out for doing the opposite--being fair, transparent, and genuinely looking out for their customers. If you want a mechanic you can trust long-term, not just for one visit, this is the place. I wouldn't take my car anywhere else.

They are honest and reasonable which can be unusual in this business with my own experience. I will…read moreuse them for now on.

this is a wonderful family friendly experienced servicer. Every time we have brought in our…read morevehicles from all our vehicles 2001, 2011, 2014 and a 2022 vehicle, this business and their employees have done an excellent job! They are honest with their service! More than I can say with some other businesses in the area!!

This place does thorough work at reasonable prices. Explained things in detail and I didn't feel…read morelike I was being taken advantage of with extra services, as I've felt at other places because of being a woman.

Huge accolades to Williamsburg Automotive Repair. After thinking I needed new brakes on my Nissan…read morepassenger van and being new to the area, finding a good automotive repair shop seemed daunting. I did a search, found Williamsburg Automotive Repair, and crossed my fingers. After inspecting it was determined my brakes were fine and they called my husband to let them know it could wait. I also got an oil change and it was WAY less than I was expecting. Thank you for being an HONEST business.....we have four drivers in our home and we have found the place we will return for car maintenance. If you want an honest opinion, car care you can trust....this is the place for you!

Oh Dwayne and Seth and Andre took such good care of us!! Lickity split and so friendly bonus, they…read morehave a machine/container that pumps the oil out, so you can see the process!! I'm bringing my son next time, he will have a blast watch them blast out all the old oil

Plan on waiting 60-90 minutes before you are even in the bay. This is the second time this has…read morehappened here. Definitely won't ever be back.

Excellence and professionalism in every area. Comfortable waiting area. Friendly staff. Had my car…read morepurring like a kitten.

Great service! I really appreciated they allow service by appointments and stuck to them so that I…read morewas in and out with my vehicle and back to my busy life. Appreciate this place so much! Not everyone can drop their car off for days on end and I'll go back to this place every time because of it. They were kind and affordable given the scope of work and completed all the services I needed as well. Thank you!

Well seeing how I did inspections I think I have some knowledge of the requirements by the state…read morefor inspections. I also know about up-charging a customer. With the long and drawn out babble I just read, I think it's safe to say I hit a nerve. Bitter truth tends to do that. You think because you're a woman that you don't do things like that? Really? Your the owner but you are going to pass the buck to this Jo Tinker huh? The "fact-based information in which you do have available"? You can't even pull up the information of a 5,000 quote? Not much of a owner if you don't know what your shop is doing. What? do you just sit back and collect the money you scam from these people or do you not care enough to say "Sorry, I will look into it"? Looking at the other comments here, I see every negative review and you put the blame on everything but you and your shop. There's your facts.

I used to love this place, but they have become just llike any other mechanic. I took my vehicle in…read moreand did tell them I had a warranty, they charged me $120 to run a diagnostic test on it and then turned around and said they wont honor the warranty. Why not tell me that in the first place? Disgusting. I will do business elsewhere.