I went into ja Payne and asked about him price for pressing in two front wheel bearings for Acura …read more He quoted me 60 a side 120 for both. Which I found extremely high. But daughter needed her car . Found only one bad so took off the part . Went in and he pressed in one bearing charged me 120! For one bearing. I won't take anything there again

Went today for a state inspection a Friday and the end of the month and I was out in about 30…read moreminutes. Also, the owner was probably one of the nicest people I've ever met. Very fair inspector did his job very well and very professional. I will go there for my state inspection every year and I will recommend it to everyone I know that needs an inspection.

Very friendly and accommodating. The ladies in the office are helpful and efficient.When they…read moreinspect your car they are really good at letting you know about parts or repairs you may need in the future.Paul,Lightfoot, VA.

I took my Jeep in to have the ABS and Traction Control lights fixed. I did the diagnostic myself…read moreand told Jerry's exactly what I needed done. I was told they still had to do their diagnostic and charged me $60. Their diagnosis was the same as mine. I was told the fix is a $20 part, some new wire and labor ($200). I agreed and paid the $60 diagnostic and approved the $200 repair. I got my Jeep back and the lights were off. A few days later, the exact same lights and code came back!!! I called Jerry's and they said they would look at it and it was warranted for 90 days. The next day, I was told that the problem was the ABS pump and its now $2200. Why did they do a diagnostic and tell me the fix if all they were going to do was start changing parts hoping they could fix it? If I wanted to change parts until I got it right, I could have done that myself! I expected a lot more from a shop that considered themselves a professional auto mechanic shop. The girls up front at the counter were friendly but the work performed lacked any sign of being professional.

Alex the owner is a mechanic that can fix anything. He's old school, he fixes what's broken not…read morejust a part swapper ie your transmission is making a noise you need a new transmission. He fixes the specific issue. He charges fair prices. He fixes what's broken. Rarely do you have bring it back. He started off working for a shop where he was the guy everybody wanted. Now, he has his own shop. Give him a shot.

Amazing service, Alex was great and able to take care of my transmission issue immediately. Very…read moreprofessional and put together shop. Highly recommend.

Not sure if it was THE Rodney I spoke to, but he took care of me in a pinch while we had a flat on…read morevacation and did so with a smile and a swarm of attention from his talented team. We were able to keep on schedule for our busy visit to Jamestown and Yorktown and ensure our family was safe for our trip back to SC tomorrow! Thanks Rodney!

Don't be put off by the title "Used Tires." Rodney will order any new tires that you want. Recently…read morebought two sets of new tires for my vehicles. Great experience! Rodney is a hands-on owner, and a cool guy to boot. Best prices by far ... Rodney saved me over $250. Doesn't get any better. Go meet Rodney, and get the royal treatment.

You cannot trust Mechanicsville Toyota Service Dept. at all! When we took in our Sienna for the…read more"10K' service they gave it back to me without the tire pressures being checked, the tires NOT rotated, and worst of all, left off the oil filler cap and it blew oil all over the engine compartment. They had to immediately come to our house, pick it up, take it in to steam clean the entire engine compartment, and re-do the whole service all over again! Ever since that Fubar, they promised to have Master Techs either do the work, or at least double-check everything before releasing the car back from service visits! BUT GUESS WHAT? THEY DID THE SAME THING ON OUR 25K SERVICE JUST NOW!!!!!!!! tHEY LEFT THE DAMN OIL FILLER CAP OFF AGAIN AND WE RODE AROUND FOR OVER A WEEK BLOWING OIL ALL OVER THE ENGINE COMPARTMENT!! I'M CALLING THEIR CORPORATE OFFICE!!!!!!!!!!!!!!

I took my wife's car in for a front vibration and was assigned Brandon as my service advisor…read more Initially, he claimed only the front driver-side rotor needed replacement. When I mentioned I had replaced it myself just three months prior, he blamed the issue on the part not being OEM. The very next day, he suddenly stated both rotors needed replacing. When I questioned this, he got irritated and rudely told me I didn't have to get the work done there.Since my car was already there, I authorized the repair but explicitly asked him to leave the old parts in the vehicle so I could process a warranty exchange. He agreed. He assured me the car would be ready the next day and promised to call me with updates. I called the shop several times the next day and left two messages, but he never returned my calls. Instead, he called my wife, and I later found out he didn't leave the old parts in the vehicle as promised. Terrible customer service at its finest.

Fast and courteous service. Drop the car off and usually pick up same day. I feel confident in the…read morequality of their work

When the unexpected happens they are there. As Murphy's Law would have it I left early for my trip…read morefrom Norfolk to DC. I had plenty of time to get to my plane and as luck would have it my tire got a small puncture in it. By Gods grace I was able to get off at the exit for Superior and while they had to order my tire because it was a run flat (they didn't carry a run flat but did have the correct size) the service was great. Shannon was very helpful and Dallas was super professional and just an all around great service guy. While the circumstances were not ideal to meet these fine folks. I'm glad they were there.

Excellent work and customer service! I was stranded with a bad tire while on vacation in a rental…read morecar and they helped me out . Thank you so much. I also love the murals that mom painted in the waiting area.

The people are very nice, I had a problem with my key fob and they took care of it right away. They…read morecleaned up my car, it looked brand new, I would deffentilly purchase a car from them again, they are super!

I bought a truck from here over a year ago and have had nothing but problems since. When we went to…read morepick it up, it had not been cleaned or detailed AT ALL and they did not have it ready for us, so we had to wait almost 2 hours after driving 6 hours to pick it up. They SPRAY painted over the original paint on the bed to make it look newer and in better shape than it was, so now the spray paint has been peeling off everywhere. The toolbox on the truck doesn't work- like it doesn't open and close or lock. Also, they only gave me one key and insisted that there was no additional key or a key fob... for a 2019!!! After talking to my local dealership, they were supposed to include a second key and key fob with my purchase. I am absolutely disgusted, and would never buy anything from them again.