I've always had a good experience with this company. The concern from this company that impresses…read moreme the most is, they are very concerned about safety. One of the first questions is: Are you safe, are you off the road? This really impressed me. ** Price is always reasonable. ** I highly recommend them. ** I give them 5 stars!

The service I received from this company was outstanding, from the appointment setting to the tow…read moreitself. I highly recommend them for the quality of service and the fairness of price. You will not wrong!

Best experience! It was around 0330 and I was on my way to Winchester when I got a nail in my tire…read moreafter going through the HRBT. I felt like I had exhausted all my options. After and hr or so, I called MULTIPLE "24/7" towing/roadside assistance companies and I either got no answer or straight to voicemail. I was so frustrated and thought that'd I'd have to wait so long to find any other help. When I found this company, I called Elwood. He was very nice and helpful. Even though I was nearly an hour from him, he was still eager to help. He constantly communicated his ETA with me, which was very nice as far as reassurance. He was quick to change my tire to a spare! He charged a fair price even with him coming to a further distance. He definitely goes above and beyond for his customers. I'll continue to recommend him and his services because I know for a fact that he probably the most reliable service that you're gonna get in the area!

Thoughtful, considerate and willing to help even after I failed to respond to his message. Elwood…read morefrom Rescue Rats went above and beyond to make sure we were safe and taken care of.

They were prompt, and extremely professional. My driver Jack was nice and very accommodating. would…read morerecommend to anyone needing a tow!

This guy was the biggest a**hole you ever want to meet. Called him for road side assistance…read more... 1st He states he's 'in bed' and acted as if he didn't want to be bothered.... 2nd Our location was only a 10 to 15 minute drive at best and it took him over an hour to arrive... In the meantime we were assisted by some friendly neighbors.... He arrives as we are leaving and feels that cussing us out is the most customer friendly option and THEN on top of that he asks for a 20 show up fee.... Surely there is a better towing company to dealt with than this....

I came in for an oil change, simple as that. They sent coupons in the mail. I made an appointment…read moreearly in the morning, yet still waited over an hour for an oil change that should have taken 20 minutes. The mechanic finally came out and told me I was "6k miles overdue on my spark plugs" I told him my REGULAR mechanic just changed them maybe 2 months ago. This was the first red flag, as a woman by myself I could sense they were trying to upsell me on something I didn't need. Then he goes on to say I have an oil leak--the worst/hardest kind to fix, and gave me a quote of over $1000. I had just in the last few months had a lot of work done on my car, diagnostic as well, and found it pretty convenient my regular mechanic didn't catch an oil leak but they somehow did. I declined the estimate, took my car home and spoke with multiple mechanics. I let cardboard sit under my car for several days and not a drop of oil appeared. At the advice of my mechanic I also let my engine idle for 15 minutes with the cardboard underneath, as he said some leaks do not drip until pressure builds in the engine. Still NOT A DROP! He explained to me that companies like HARRIS send out these coupons for oil changes to get you in the door, and then upsell you on all this work you don't need. They make very little money just doing oil changes all day why else would they practice business this way when they are a full service garage? I will NEVER return, and shame on them for trying to scam a young woman by herself, just trying to get her oil changed for a good price.

Very pleased with my service. My 2010 MDX needed to have a fair amount of service oil change, tires…read morerotated and balanced, new plugs, plus other things and they did an outstanding job getting everything done and at a reasonable cost. Thanks for doing such a great job.

Broke down on I64...initially thought it was a jump situation but actually turned into Tow. Tim…read morecontacted me as well as the AAA texts I received. He got us off the busy interstate and had the car on the flatbed in record time. Very professional and personable. Ride was pleasant...truck was immaculate and ac worked great. 10/10 would recommend

Dishonest. They take AAA flatbed order, required for BMWs. Show up with a tow truck and try to talk…read moreyou into letting them tow - knowing full well they could damage the car. [FYI - their flatbed is in Newport News.] Right. Neither they nor AAA would pay for that damage done by towing. THEN, they leave the AAA order open as if they are responding and leave you standing in a dangerous place until you figure it out and call AAA. Minimum of two hours lost. We've complained about this process several times. We don't understand why AAA keeps damaging their reputation by letting these liars stay on their service provider list.

I lost my keys to the rental car and Busch Gardens and the rental car company sent us this great…read moretowing company to collect the car. We had to a rental car location by 6 o'clock and time was running low. It was almost 5:30 and our driver didn't think an Uber would get there in time for us. He was kind enough to drop us off and wait with us while we got a new car. He was friendly with a great sense of humor and made a frustrating and annoying situation so much better. I highly recommend this company

Jonah went above and beyond for us when my wife locked her key in the car. On a time crunch, he…read morestopped what he was doing to get her back on the road as she was traveling. We truly need more of these guys around!!! His value is more than reasonable, I feel like he is just working to keep our community together! Will be saving their contact to share! Highly Recommended!!!

Excellent. Always does a wonderful job love this company…read more Recommend for everyone to use Tom Hearns Auto Services they're awesome

Honest, kind, fairly priced service. Work is done well, efficiently and quickly. Mr. Hearn's…read morereputation is in paralled.

I've used Randy's for about 5 years and have found them to be excellent mechanics, with excellent…read morestaff. They care about getting your vehicle fixed as soon as they can, and assuring it is "Dunn-Rite". Their shop is new, clean and well equipped. They even sell used cars and some are very interesting. Prices are good and fair. Try them. I don't think you will go anywhere else afterwards.

I bring my Lexus to Randy's for oil changes, tire rotations, annual inspection and other work (ex.,…read morebrakes). I am very satisfied with their work and everyone who works there is pleasant. The prices are reasonable and they follow up to ensure you are satisfied with their work.