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Roadrunner Towing Services

4.8 (5 reviews)
Open • Open 24 hours

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Response time

10 minutes

Response rate

100%

Services - Roadrunner Towing Services

Car towing

Fuel delivery

Junk vehicle removal

7 More Services

RV towing

Flat tire repair

Jump-start service

Trailer towing

Truck or SUV towing

Vehicle lockout services

Vehicle towing

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Recommended Reviews - Roadrunner Towing Services

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7 months ago

Prompt, friendly, and professional service at a reasonable price. If I ever need another tow in RVA, I'm calling this place first

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1 year ago

Good price good service !! Got my car where it needed to go fast and undamaged. Will recommend

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11 months ago

Very helpful, friendly and fast response time. Would definitely recommend to anyone.

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2 years ago

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2 years ago

Needed a tow a little late but made it right with a decrease in price very nice will call him again

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Soot Happens Towing & Recovery

Soot Happens Towing & Recovery

(8 reviews)

I had a flat tire on I-295 and contacted Tesla Roadside Assistance. They connected me with Soot…read moreHappens Towing, but unfortunately the address they provided was incorrect. Jayla from Soot Happens Towing was absolutely amazing. She went above and beyond by contacting Tesla herself and changing the service from a tow to a loaner wheel, which allowed me to continue my trip instead of being stuck. The technician who came out was just as great--professional, kind, and efficient. He changed the tire quickly and even stayed to watch traffic behind me, making sure I merged safely back onto the highway before leaving. I'm truly grateful for their help during a stressful situation. Highly recommend Soot Happens Towing for their professionalism and genuine care for their customers.

This company has no respect for human life. My father, who has never received a single traffic…read moreticket in his life, was in severe pain from a tooth infection and had a swollen face. In distress and barely thinking clearly, he parked in a fire lane for just a few hours. We fully understand that it was against the law -- but his prescribed pain medication was inside the car when it was towed. I called and politely explained the situation, told them it was a medical emergency, and that he needed to take his medicine every 6 hours. Their response was cold and careless. After hours of pleading, I was told someone would get back to me -- but no one ever did. By 12:30 AM, there was still no call, no help, and my dad was left suffering all night. I even texted -- my message was read, but no one replied. By morning, after my dad had endured the entire night in pain and without sleep, I called again and was told we could retrieve the car. When my mom arrived, things got even worse. There wasn't even an office -- just a girl who came outside and asked for her ID. When my mom explained that her husband hadn't slept all night because his medication was locked in the car, the girl looked her straight in the face and said, "I don't care." That was her exact response -- no empathy, no professionalism, no basic human decency. To make matters worse, the car had scratch almond size that weren't there before, and they took no responsibility, even after my mom pointed it out right there. Just like they strictly enforce their towing policies and claim on their website to be open 24 hours, I wish they showed the same urgency when someone is in crisis. A car is like a person's home -- people often have essential items inside. What if someone died not having access to what they need? What if someone had to sleep outside because their house keys were inside? What if someone with a disability was left stranded without their medical device? This company is run by people with zero compassion, no professionalism, and no sense of decency. What we experienced wasn't just bad service -- it was cruel, cold, and heartless. If you care at all about being treated like a human being, stay far away from this place.

Roadrunner Towing Services - towing - Updated May 2026

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