Exactly the experience you would expect or hope for when needing a locksmith. Transparent pricing,…read morefast, and overall 10/10 customer service. Cut and programmed 2 key fobs in 20 minutes. Specializes in all things key-related and offers an impressive amount of other roadside services as well. Like others, I initially looked for the highest reviewed locksmiths in the area, but I paid attention to his photos and took the chance. Glad I did, easily a GO-TO option whenever needed.

I needed a key made for my 08 Avalon called Riverside and they came in only a few days. Key is just…read morelike factory but much cheaper.

Bill was a pleasure to work with. He arrived on time, completed the job in a timely fashion and was…read moregreat company. Couldn't recommend the service more. Thanks much!

This was the first place I called when I got stuck at the dash in on the corner of England Street…read moreand 95. The team was super supportive and luckily I had the full key intact and was able to catch a ride from my boss to the physical location. They were so kind and calmed me down when I was so nervous about getting home right after a long week of work. Super nice family owned and operated since 2003, took about 10 minutes to get a new key fast and easy and it was under $50 which I greatly appreciated! I'm getting a spare key as well so that this doesn't happen again. Just had to get a new case for the key In Rec coated it and she replaced my battery as well. Top-notch service!

I needed a copy of my Honda key after the case started cracking open. I tried a hardware store and…read morebig box store before thinking of trying a locksmith. Those other guys did not have the right equipment for the job. Eastern was able to do the job while I waited, were super friendly, and did the work for a good price. The keys they cut worked perfectly. I will go back anytime for future work and will recommend them to anyone needing help from a locksmith. Thanks for a job well done!

I had an amazing experience with Lucky Lock & Key! Long story short, I discovered while on a…read morecross-country flight that a repairman accidentally locked both locks (not just my electronic lock), and the only key to the bottom lock was inside my condo. I contacted them on Yelp, explained the situation, and they were able to meet my mother (after verifying I was the legitimate owner) within an hour. Not only did they unlock the door but they immediately made copies of that bottom lock key The full service was less than $100 and they were extremely responsive and worked with me to get what they needed while I was literally on a plane hundreds of miles away. Couldn't recommend more!

They were quick to respond for assistance and find a locksmith to send out within 30mins. Even…read morethough I ended up not needing it they were very understanding and nice about it. I know who to go to if I ever need services.

I found Brother's locksmith through another site and purchased a deal. When I arrived at the…read moreproperty, I realized that I was locked out. Luckily, I already had an appointment set with Brother's that morning. The technician arrived on time, sprayed some WD-40 in my lock and opened the door. Then he installed an electronic deadbolt lock that I bought and re-keyed my bottom lock. For approximately $120, my house is secure again. I am a happy customer. 5 Stars!

Very responsive and professional. Felt comfortable with the locksmith in my home. Reasonable…read moreprices, quality work. Highly recommend.

### Still Waiting for My Key After 5 Weeks…read more I'm writing this review in the hope of getting some resolution to an ongoing issue. On **July 1, 2025**, I went to Key Kopy in Mechanicsville to have a new car key and remote made. The key was cut that day, and I paid **$60** for that service. I was told the remote needed to be ordered and that I'd be contacted when it arrived. The plan was to pay for the remote once it was in. On **July 8th**, after not hearing anything, I called for an update. I spoke with David, who informed me that the remote had not been ordered yet, but that he would place the order that same day. Unfortunately, it's now **August 8th**, and I still haven't received any communication. It has been five weeks since my initial visit and a month since I was promised the order would be placed. I'm getting concerned because I have an out-of-state move coming up soon. The most frustrating part is that David is holding the key I already paid for. I am completely stuck waiting for the remote to arrive. The initial service was fine, but the lack of follow-up and communication has been incredibly disappointing. At this point, I just want the key I paid for and the remote I ordered so I can finalize this process. --- **Based on this experience, I would advise others to consider their options carefully and confirm a clear timeline for service.**

This guy was a Godsend; my car key was falling apart (the case, remote parts etc) and it's the only…read moreone I have...I called a dealership who wanted to charge me and arm and a leg and gave me no options. I called him and he had several options which saved me a nice chunk of money. It was also refreshing that he was very personable; a lot of people who work at places like this have the personality of a pile of mud. Highly recommended!

Johnny came out to cut me a spare chip key for my car and what a great experience!…read moreJohnny is very friendly, professional, fast and efficient. His customer service was Outstanding and he is very knowledgeable. He did not have the machine to cut my motorcycle blank key so instead of leaving me hanging, he gave me referrals! Wow wow and wow! What a great person! Thank you Johnny!

This place is the worst place you to do business with! It's so bad that I had to even report them…read moreto the Better Business Bureau. I tried to change my key fobs, and it went wrong, and basically my car would not start with the key. I originally called them and explained my ENTIRE situation and the person on the phone ASSURED me that they would know how to fix it and that it would cost me $70 to be fixed. They sent a guy over who could barely speak any English and had no idea how to fix the issue. They charge a $30 service fee if they cannot fix the issue, but I was completely unaware of that. The guy comes over and says that what happened is "weird" and he doesn't know how to fix it. Anywho, he tried to send me another guy WITHIN the SAME company to fix the issue. My entire thing is that, if you are going to charge a service fee for NOT KNOWING how to fix the issue, then at least let the customer know ahead of time so that they can decide whether to do business with the company or not. Also, for god's sake they need a better receptionist! They need someone who is familiar enough with customer issues to assign the right technicians to the job. After being coerced into paying a $30 service fee, I called the location and they had horrible customer service. They clearly don't give a damn about their customers. In all honesty, I would not recommend this place to anyone. They charge ridiculous rates and on top of that give you terrible customer service. I hope and PRAY this place goes out of business!

After losing my only key fob and locking my self out of my car I called AAA which was my second…read moremistake. I waited 3 hours and realized I should call a locksmith. I called a couple before I finally reached solution locksmith. The other companies both said it would be within an hour. Solution locksmith said 30 minutes. JJ showed up on time and quickly got my new fob programmed. He also charged less than the other companies price. If you ever need a locksmith call them first