This place is the worst place you to do business with! It's so bad that I had to even report them to the Better Business Bureau. I tried to change my key fobs, and it went wrong, and basically my car would not start with the key. I originally called them and explained my ENTIRE situation and the person on the phone ASSURED me that they would know how to fix it and that it would cost me $70 to be fixed. They sent a guy over who could barely speak any English and had no idea how to fix the issue. They charge a $30 service fee if they cannot fix the issue, but I was completely unaware of that. The guy comes over and says that what happened is "weird" and he doesn't know how to fix it. Anywho, he tried to send me another guy WITHIN the SAME company to fix the issue. My entire thing is that, if you are going to charge a service fee for NOT KNOWING how to fix the issue, then at least let the customer know ahead of time so that they can decide whether to do business with the company or not. Also, for god's sake they need a better receptionist! They need someone who is familiar enough with customer issues to assign the right technicians to the job. After being coerced into paying a $30 service fee, I called the location and they had horrible customer service. They clearly don't give a damn about their customers. In all honesty, I would not recommend this place to anyone. They charge ridiculous rates and on top of that give you terrible customer service. I hope and PRAY this place goes out of business! read more