My husband and I have been going here for about 3 years for our computer needs. First time was…read morewhen I cracked my computer screen. Six months ago my 7 year old laptop finally died. They have a stock of refurbished laptops on site. I had no idea! My husband picked up a rebuilt laptop to replace mine. (WITH a warranty! unbelievable!) I am more than happy with my replacement! The staff here is extremely knowledgeable and I highly recommend them for any of your computer needs! We were able to come in on the day we called! They are efficient, friendly and quick! Valerie Leon. Allentown, PA

My laptop screen exploded last week...I thought it was completely dead. On a "Hail Mary" I phoned…read moreExcel Custom PC Service and explained my problem. Dave could not have been nicer or more helpful. I was assured that my laptop was fixable and was given a Cost Estimate right over the phone! I took it in the following day. It was returned to me in only 3 business days! I could not believe how quick they were. My laptop is now working perfectly and the price was unbelievably reasonable...and with a warranty to boot! Dave was so nice and took time to explain the process. I am very happy and satisfied and highly recommend this company for your computer needs! Great service, Great price, Great return time..and Dave is the best!! This is a total win-win!

Needed some IT help at home. The tech came out and had everything fixed for me in no time.read more

I will be forever grateful to the wonderful people at Epoch IT. My laptop was hacked and I…read moresearched for computer services and saw Epoch listed. I called and the woman who answered (second ring, by the way, no long drawn-out introduction message) listened patiently and empathetically as I went on, and on, and on, about how embarrassed I was and I knew better, etc. She assured me Epoch would be happy to make it all better. No pressure or hype, just bring the laptop in and Epoch will take care of getting rid of any malicious software that the hackers loaded onto my hard drive. I did that and in less than 24 hours (yes, a little $$$ extra for expedited service) my laptop was clean as a whistle. Matt and Doo Yen were wonderful. So pleasant and patient which is exactly what I needed. This hacking event spurred me on to get a new desktop and Matt came and picked up both the old and the new desktop and brought it back the next day with all of my files loaded onto my new machine. Matt made it easy for me to access all of my files which is amazing if you've ever had to bring all of your files over from an old computer to a new one. I am up and running again (I work part time for a lawyer) and I feel assured my machines are clean and running at peak speed and Epoch turned a very stressful situation into a happy ending. Thank you Matt and Doo Yen for keeping my spirits up and saving the day!

Four stars as of now. The owner who I spoke to on the phone was very friendly and very helpful even…read morethough I haven't even paid him yet. I highly recommend at least calling for a scheduled appointment. They do in-home visits. Owned by one person crew and he comes to your house. Which is very convenient.

From the owner: Over 20 years of experience in IT serving Home, Non-Profit, and Small Businesses. read more

I purchased a screen protector for my Google pixel 7 pro and my fingerprint scanner would not work…read morewith it.l took it back with my receipt But it was 10 days and they would not do anything for me.Lesson learned that was a waste of 26.00 dollars.No returns after 7 days.I will not be using them anymore for anything.

I had an issue with my iPhone and they fixed it on the spot with no issues. The guy that works…read morethere is nice and really knowledgeable. I highly recommend this store and will use them in the future!

I was having ongoing computer errors that turned out to be related to hard drive storage issues…read more After spending a few days trying to troubleshoot the problem myself, I finally called Scott. Scott had me bring the computer in the same day, which I really appreciated. Long story short, the issue was a failed solid-state hard drive. Scott replaced the drive, reinstalled Windows 11, and had everything running smoothly again in no time. It's a huge relief to find a conscientious, knowledgeable repair professional you can trust. The service was fast, honest, and well-done. 5 stars -- and then some. Highly recommended.

The volume of my laptop stopped working for some reason. I didn't know what to expect. I thought I…read morewas gonna drop it off and come back later. But he actually just brought me back to his office, fixed it and I was in/out in probably 5-10 minutes. Btw it turned out that when I let my cousins kid play on my computer and let him sign the day before I let him sign into some online video game website I never heard of it needed to install some cookies or something and that did something

I have dealt with many computer technecions over the years. My dealing with Rich was by far the…read moremost pleasent experience I have had. He is knowable and and explains what needs to be done in a clear, concise way. His pricing is fair and well worth the money. His main concern you and your satisfaction.

He solved all the problems I was having with the browser I've been using that eliminated my history…read morecontents, including passwords, favorites and browser history . Now I don't have to sign in to my email account 10 times a day. He openly shares his experiences that support the basis for his philosophy that provides an education for those of us who are neophytes.

I took my computer to Savemore and everything went perfect…read more The service communication is the best I've ever had. The aftercare warranty is also amazing. Please keep in mind this is a private business owned by one man. He is very kind and flexible. I received an over the phone diagnosis prior to entering his shop, albeit it was pretty simple (I needed a windows reinstall) He promised three day turnaround and it was true. He promised update calls and it was true. The value of the service was better than any corporation and the discounts he applies are very appreciative. If my computer becomes compromised or damaged I will always return to him.

I spoke with Jim a week ago regarding my PC suffering from the Blue Screen of Death which is a…read moreWindows issue. He spent 15 minutes discussing possible causes, pricing and options - which was a pleasant surprise. Most places will simply tell you that they can fix any problem you have and just bring your PC to them. So after more research I was able to recover data from my PC much to my relief, even though it still doesn't boot up properly. I spoke with Jim again today and explained what I'd done. He advised me that my options were to either buy a new PC or spend $175 to reinstall Windows. Considering my PC is 9 years old, I'll opt to buy a new one. And the best part of the whole experience was that Jim actually gave me some advice on what to look for in a new PC. Even though I never had Jim fix my PC, I'm really glad that I spoke with him. He's a class act and I appreciate him taking time to help me even though he wasn't getting paid. Needless to say if I ever have PC issues in the future I'll call Jim.

The company I work for has been using Jeff for their IT service almost from the time Jeff started…read more Very knowledgeable, knows his stuff. He is very responsive. If the problem cannot be resolved remotely, he'll be on site in a very short time. He is cool, even tempered. I have yet to see him throw a laptop out the window :) One of his stand out skills is his teaching. He is patient, clear...he explains what he is doing and makes you feel comfortable asking questions. Mark M.

From the owner: Locally family-owned and operated, professional IT company with over 35 years of experience…read more Specializing in small to medium size businesses servicing the Lehigh Valley area. Reach out to us today for your IT needs.