Cat people know the anxiety is real…read more If you've ever left town and immediately wondered, "Are the cats plotting revenge or are they okay?" then you get it. We used Denver Pro Pet Sitting while we were on vacation and it was an absolute lifesaver. They checked in on our cats, made sure everything was taken care of, and sent updates that made it clear our little furballs were living their best lives while we were gone. Reliable, communicative, and clearly people who genuinely care about animals. It's such a relief knowing your pets are in good hands instead of just hoping the automatic feeder doesn't become their new enemy. 10/10 would trust them with our cats again. Pretty sure the cats didn't even miss us.

Denver Pro Pet Sitting deserves all the praise in the world! First, they have great communication…read morewith multiple ways to communicate with your sitter. You can text, email, or respond in the portal. The sitters give you great detail on your pets bathroom and eating habits and medications. They also provide lots and lots of pictures! I was unfortunate enough to have an emergency while on vacation with no way to get home quickly or call anyone. Nelson and my sitter were absolutely amazing in handling the situation with urgency, care, and communicated with me the best they could given my limited availability. I hope I never have another emergency when I'm gone, but if I do, it's Denver Pro Pet Sitting I want taking care of my pets. Finally, they do their best to assign the same sitter every time. I really love seeing my sitter comment on my dog's health improvements since previous visits and makes me feel like they genuinely care about my pets and their well being.

They take such great care of our dogs and cat! From walks, to yard romps, to overnight stays-…read moreeverything they do for our animals is absolutely the best care. Vanessa really loves our animals and is so easy to work with!

Vanessa and her team are phenomenal. We are so grateful to have then take care of our cat whenever…read morewe're out of town. Our cat is very shy, but Vanessa is like a cat whisperer and is able to give her love and make her feel comfortable when we're not home. We even had a last minute need to give our cat medication, which was unexpected, but Vanessa didn't miss a beat and took great care of our princess. We highly recommend their service to any pet lover.

These guys are awesome! They provide excellent pet care for your furry friends. Every time we go…read moreout of town, I feel so relaxed knowing they are taking care of my pups. They take pics and provide updates on your furry friends while your out. They really do care for them as much as you do!! Thanks GH!!

I feel lucky to have found Gentle Hearts to take care of our dog and cat. For over a year now we…read morehave had them watching our pets when we are away and feel so comfortable with their friendly sitters. After every visit, we get an email and photo with a comment about the visit. They took such good care of our pets during longer trips, that we also had them start walking the dog midday daily on weekdays. Sitting can be booked easily online. The team at Gentle Hearts communicate very well over email and are quick to respond to requests and questions. We even recently had an emergency that took us out of town suddenly over the weekend, and they responded right away assuring us our pets would be taken care of. I'd highly recommend using them to watch your pets.

We love BFF pet care! Limited numbers of dogs each day means the dogs get close attention - which…read morewe prefer to the busier and crowded daycares. We also love that the dogs get outside for walks each day. The Instagram updates are wonderful to see the fun the pups are having throughout the day.

We love BFF! It's so fun seeing our dog playing on Instagram everyday. Would 100% recommendread more

PPS is the best pet sitting service ive encountered while having my wonderful cat of 13 years…read more Michele, the owner, is super kind and professional. Her sitters are all top notch. Im grateful to be a client.

This organization does an exceptional job of caring for our pets…read more Going above and beyond: According to our security system, the sitter always stays beyond the minimum visit time since our two cats are very social. We received plenty of photos of our cats which helps when we are homesick. Accommodating: The team has always accommodated last minute emergency requests even during peak travel times. Compassion: the team always asks about our pets by their names and remembers their habits, hobbies, and ailments. Trust: leaving our cats behind us always the hardest part about traveling, and the team works to build trust with every client - I highly recommend Pet and People Sitters and will continue to use them.

Amazing establishment!! Brought my dog in for his test day and he made so many new friends!! This…read moreplace has really taken a turn for the better and the staff is amazing!!

DOG OWNERS BEWARE!!…read more Please think twice before boarding your beloved family member. I share my experience in hopes that another family and their dog does not have to suffer. We recently boarded our dog while away in Mexico. We get a call from Diggstown the evening after dropping him off. They had called to let us know that our dog was scratched on the head by a larger dog but that we shouldn't be concerned. Fast forward to Wednesday evening, we get another call from the staff letting us know that our dog had a bath in prep for his pick-up and that he was bleeding and they could not get it to stop. He wasn't scheduled to be picked up until Saturday, and it appeared that they had confused our dog. They told us that our dog needed to be seen by the vet. It was late so we called a 24 hour emergency vet and luckily an employee of theirs was able to drive him to the vet. Once they get him there, the ER vet calls us to let us know that Winston had a severe bite/lacerations on his head, an infection, and an elevated temperature. She tells us that they should have brought him in days ago. He had to be put under/underwent a surgery, and they end up putting a drain tube in his forehead. We always have such anxiety whenever he has to be put under because Frenchies are a brachycephalic bread. When we found out he needed a procedure done, we made the decision to come home from vacation two days early to be with him. Honestly at this point we did not trust Diggstown and we were worried about the possibly of having to say goodbye to our dog. It was all very traumatic. Luckily our dog is now in the process of healing. The staff we had contact with were all very kind. The Manager that was with our dog the night we got back when my husband picked him up had assured us that the Owner would be reaching out to us to discuss financials/how they were going to help with the situation. Two days later Chris the Owner calls and leaves a VM to schedule a time next week to discuss how they can help with the ER bill. My husband calls back right away but no answer and no call back... We were surprised he did not make it a priority to call us, it seemed odd right away. We tried contacting him several times. A few times we were able to get him on the phone.. First time he said he is on another call and would call back (never called back).. Second time he needed to speak to his business partner/wife about the situation and that he has not had a moment to do that? This was days after. We continued to try and call him but were only able to leave more VMs asking him to call us back. It very much felt like he did not genuinely care about our beloved family member and provided a very terrible customer experience. Exactly a week after the ER incident he calls us back to inform us that there was nothing he was going to do to help with the bill and that these sort of incidents happen. This conflicted with the first VM he left us days prior wanting to speak about how they could help with the bill. He tells my husband over the phone that if you send your kid to school and he gets hurt would you ask the school to pay for the medical cost? If this was my 4 year old son and they neglected him..don't get this mama bear started! When my husband questions his response, the owner HANGS UP THE PHONE!!! I did not think people who ran businesses did that! The customer maybe but the Owner of the business-RED FLAG!! I have been a Manager for 15 plus years and I have never seen an individual who is in Operations miss the ball on Customer Service this bad. Truthfully, I am shocked that this place is still in business. I really wish there were more options in Northfield/Central Park. We need better! I am so thankful that our dog is okay and we will never return to this place as long as the current ownership remains. I believe there are wonderful staff there who truly care but it is sad that they have a poor Owner preventing the business from being better. We are stuck with an $1168 vet ER bill, missing the last 2 days of our vacation, additional flight costs, and countless hours of stress/worry. Word of mouth is the best way to stir up business. I no longer have good things to say about this business and will be encouraging our community to stay far away!

Great seafood and FF, and great service! Also the Bloody Mary was sooo goood! Went well with the…read moreshrimp!

From the owner: Ensure your pets receive the love and attention they deserve with our exceptional pet care…read moreservices. At Karen's Critter Care, we specialize in pet/house sitting and drop-ins tailored to your pets' needs. I provide companionship and loving care giving you peace of mind while you're at work or on vacation. I prioritize safety and comfort, so you can relax, knowing your furry friends are in capable hands. Discover quality care for your beloved companions today! Please provide your email address when you’re doing a request so that I can send you the forms that I need.

Michael is the best. My dog has a finicky digestive system and Michael is quick to' accomodate…read more In reality, he's become one of our family. My dog loves him as a person and as a walker.

Mike is great! Honest, flexible and reliable. Highly recommended for your pets!! Deals with our…read morefurry kids with grace and enthusiasm.

I absolutely trust them completely with the care of my beloved cats when I need to be out of town…read more The very best care from the very best sitters for a price that is very reasonable. The sitters are all very knowledgeable and qualified. We never hesitate to have them come in to care for our babies!

My wife and I are going out of town and were looking for someone to watch our cat and do some…read moresimple garden watering services as well as taking out the trash. We logged our service request in the website and then were sent an invoice a few days later. Thankfully I reviewed the invoice because it had overcharged us on a number of items. I sent the corrections back to Ruth, the owner of the company, and she thanked me for looking over the invoice. What confuses me though is this - If I spent all that time adding those services onto their horrendously confusing client portal, why would the services in the invoice be different? Seemed odd but I didn't really think much about it at this point. Ruth sent over the second invoice with the extra services removed. However, the price on this invoice was the same as the previous invoice - even though 3 services had been removed from the schedule. When I asked Ruth to give me a call to go over the invoice to explain the discrepancy and to ask questions about what some of the fees were for exactly, she shrugged off my question and just stated she had generated a new invoice. Again with mistakes and duplicate charges. At this point, I was getting uncomfortable with the number of mistakes occurring and the continual changes in fees being added that I once again asked for a call back to clarify some of the fees. She again responded by not addressing the question but rather declaring how she was helping us out by accommodating our service requests "on the fly." At this point, I was frustrated by her continual avoidance of my attempts to clarify the charges so I asked her once again to give me a call and let her know that my wife and I had attempted to call her MANY times over the past 4-5 days (about 12+ call attempts) to get some clarity on her services as well as fees since her website is so confusing and really doesn't provide much relevant details. She then responded by asking us to seek alternative services - once again, refusing to provide any clarity on her fees that seem to me to be redundant. See photo for her response to my email asking to clarify the fees. It's obvious that she does not want anyone questioning her fees. It also seems obvious, given that she provided 3 invoices and all 3 were incorrect, that she has no interest in being fair or providing honest answers about what she charges. She is looking for people to not look over their invoices and just overpay without question. Giving one star to this business is incredibly generous. If I could give 0, I would. Ruth, the owner of the business, is incredibly unprofessional and unresponsive. We made numerous attempts to call and email her but only received limited responses - basically just asking to pay up. Their website is hot garbage that provides little information and their client portal is even worse. Trying to book a service is a monumental task - let alone figuring out if you've done it correctly. Despite having a atrocious online digital presence, Ruth refuses to answer phone calls or call clients. I had used City Kitty once prior and was able to overlook their horrendous website that is hard to understand. I was also willing to ignore the incredibly confusing customer portal that makes it difficult to book services. But this lack of professionalism was pretty alarming. Do yourselves a favor and stay away from City Kitty Sitter (should be called Sh*tty Kitty Sitters). You can find better alternatives on Rover or other platforms that actually care about their customers.

The staff here are just wonderful and do a great job taking care of our sweet little girl. She was…read moreinitially very nervous to get started and they were so kind and patient with her. She comes home so happy and tired. I especially love that they give the pups time to adjust. Their policies and pricing are all very reasonable. We've already recommended other folks to this great business! Thanks for taking such great care of our girl- whether it is for daycare or boarding. We haven't tried the grooming services yet but I have no doubt they will also be great!

The handlers were nice. It can get hectic in there with the amount of dogs so I applaud them for…read morereally holding it down for owners like me. They understood the quirks of my dog and took it seriously. Very nice people!