Karla and her team are amazing. They are able to adapt to my critters every needs. And they are ok…read morewith my series of pet babies multiplying every time they come. Theresa was our last sitter. Our pup children and kitties love her. My 2 kitties 2 puppies, hamster, bearded dragon, and plants all thrive when I'm gone. I get picture updates twice a day with messages. I wouldn't use anyone else.

We have used this service several times and have always been very pleased with their service. They…read morearrive at the requested times and always send a follow-up email with photos. I highly recommend them!

We have been using Cap City for the last 2 years now and wouldn't ever consider another option…read more Nicole is extremely responsible with our home and dogs and most importantly our dogs always look forward to her stay. We have one little girl that is a bit difficult with people and this has been no difficulty for Nicole, she was gentle and patient and in time our little girl came around to trusting her and now looks forward to their dog walks. ( this was a chihuahua that was kicked out of several boarding facilities). I highly recommend Nicole and Cap City services!

Nicole and her team are AMAZING! Nicole was referred to me by a friend of mine (so, word-of-mouth)…read morewhen we were in a pickle to get care to look after our 2 fur-babies while we went out of town the week of Thanksgiving. With not much notice, Nicole helped us out and had us covered for when we needed pet sitting. She asked all of the right questions, sent us photos every day of our babies (who we missed the entire time) and let us know (because we asked) when they were being cared for. I cannot tell you how much comfort it brought us to know that people like Nicole and her team were taking care of things while we took a whirlwind trip to get away on a Holiday week. I always say-you can't put a price tag on peace of mind but it's even better when that price tag is affordable and not breaking the bank for quality care! The price is extremely reasonable for the quality of care you get here. I'll never use anyone else and I can't recommend them enough! Seriously. Look no further!

I am Completely happy with the service and care my pup received from Anne and Cliff!!!!…read moreI have Never left my 8 year old pooch with Anyone but family but my recent move to Austin away from family forced me to give in. Anne and Cliff treated us like we were family..like our pup and our home was their own! While we were away they sent multiple updates via text, sent photos and even some video of our sweet pup. They certainly made us feel so comfortable and I know our little dog felt it too! Thank you Anne and Cliff for having the most caring special hearts for our dog and our home!! Becca and Josh T.

This is long so please bear with me. We travel with our dog whenever we can. Prior to leaving…read moreMiami I had made reservations for Buoy at a doggy daycare in Austin. I thought because I had a reservation that meant I had a reservation... apparently not. I was supposed to call a day in advance to confirm my reservation but since I had not done this my reservation was cancelled. Buoy is a yellow lab, very socialized, but I thought SXSW might be a little too much for him. Having discovered in a very unpleasant manner that we had no place to leave Buoy I began calling all of the pet sitters that I could find to sit with him at the hotel. Everyone was booked solidly due to the spring break. One of the pet sitters I called was Anne at Ace Pet Care. She patiently listened to my situation and explained that she was also booked solidly but asked me to give her 5 minutes to see if there was anything she could do for me. At last, someone was helpful. Anne called back in 6 minutes (but who's counting?) she told me that her brother-in-law was visiting and that he would be glad to sit for Buoy but that he wanted Buoy to be brought to Anne's home. Anne said that if Buoy would get along with her dogs that she would make an exception for us and provide doggy daycare for Buoy. We brought Buoy to meet Tems and Batsi. All the dogs got along great. Her dogs are very socialized too and Cliff is extremely knowledgeable and professional in introducing new dogs to each other. We were immediately impressed. Anne was very accommodating even going so far as to show us around her house. My SO was very pleased to see how clean it is. I was delighted with the size of their huge, fenced backyard. Still, we didn't really know Anne or Cliff and after dropping Buoy off we made plans to drop in unannounced to see how he was doing. The first time we stopped by we interrupted Cliff throwing a Frisbee for the dogs in the yard. This is one of Buoy's favorite games. Both he and Batsi were chasing the Frisbees with Tems running along beside. Anne's brother-in-law invited us in, offered us coffee as we watched the dogs playing. Anne sat with us to answer any questions we had. We wound up staying for an hour talking to her brother-in-law about things to do in Austin, and getting restaurant suggestions for lunch and dinner. Each evening when we picked Buoy up he was pleasantly tired and relaxed. He never needed more than a short walk prior to bed. He had been fed, petted, brushed, given fresh water and plenty of play all day long. Anne's brother-in-law even took him for long walks. Each morning Buoy looked forward to staying with Batsi and Tems and he would get excited as soon as he recognized our route to Ace Pet Care. Both Anne and Cliff are the most customer-service oriented people I have ever met. They went above and beyond anything I could have expected. They clearly love dogs and enjoy caring for them. I have seriously never met a better pet sitter or kinder, nore accommodating people. Buoy had a really great time, was treated like royalty, and I am very happy. Our bad experience with the other doggy daycare turned into a stroke of luck as it led us to Anne and Cliff. I highly recommend Ace Pet Care. I have already made my reservation with them for Buoy next year.

I do not worry when Terri takes care of my 20+ year old cat when I go out of town. She sends me…read morepictures of him to help ease the pain of leaving my baby. I would highly recommend her. Officer Andrea Greig Animal Cruelty investigator

Terri is amazing. She was our pet sitter for years until our situation changed, and took fantastic…read morecare of our dogs, who can be challenging. Calm and confident with the dogs, loving, and really a perfect houseguest, she was a wonderful pet sitter and we (and the dogs!) miss her a lot.

When my dog comes back from a few days at the Camp, he is beat! He's smiling and tired, and when we…read moreget home he sleeps for days! I really appreciate the communication Mark and his team have set up. Very clear and always followed set of rules. They also have an app which is very easy to use and helps me stay organized. This is my favorite dog boarding option in Austin.

Jumping thru many tiresome hoops. Representing as a top. Notch boarder. They were far from it…read more There was an appt. to inspect MY dog, yet upon driving out there they couldn't see me or let me into to see the facility....IT WAS DIRTY, AND THEY WERE UNCOOPERATIVE. Don't waste your time or your $.

Danielle has taken wonderful care of my two cats on several occasions while I've been out of town…read more My scaredy cat loves her and he comes right out to see her when she comes by. She's even been available to pet sit at the last minute when a family emergency came up unexpectedly. I will continue to use Danielle any time I need to leave town! She will also send you photos of your fur babies while you're away!

Happy Austin Pets really lives up to its name! We have used this wonderful cat care service for…read moreyears, and we are so grateful for the loving care Danielle always provides our cats when we are away from home. She is dependable, responsive, and always ensures consistent, quality care that meets the individual needs of your cat(s). Our cats love her, and so do we! So will you.

Definitely the Dog-friendliest sitter in a dog friendly city - if you're looking for someone new to…read moreentrust your hairy best friend with I promise they don't come better than Jessi at Austin Tail Waggers! She's got animal magic, dogs love her, she's flexible, honest, cheerful and generally excellent - I particularly appreciate that she's aware of black dogs overheating in Texas sunshine and makes sure to plan hikes and outdoor activities to maximise shade and swimming so they're comfortable and safe. Pick up and collection, dog walking, in home pet and house sitting - My, notoriously picky lunatic adores her. She's a keeper!