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    Paws In Time

    3.9 (39 reviews)
    Closed 7:00 am - 6:00 pm

    Services - Paws In Time

    Pet boarding

    Private dog training

    Paws In Time Photos

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    Reviews With Photos

    Maxwell

    My Dog was Killed at Paws in Time. My dog, Maxwell, was mauled to death at Paws in Time in West Chicago on Fabyan Parkway. Please, if you are considering a dog care facility, do not take your beloved pup to Paws in Time. While on vacation, my pup was brutally killed by an aggressive dog that was not properly evaluated for temperament and appropriateness to interact with other dogs at the facility. On the day of the incident the dog who attacked Maxwell was new to the facility (first day there) and only received a 20-minute evaluation when someone decided that it was OK to allow the dog in the general dog population. I was also told that the new dog was the dog of an employee who had recently rescued him. I can't help but wonder if an exception was made to the evaluation process. Unbelievably, the yard was then left unattended for a 2-minute period (the dogs should never be left unsupervised). During this 2-minute period, Maxwell was brutally mauled to death by the new dog and when the employee returned to the yard, Maxwell was laying there dead. These are details that were shared with my husband and I directly following the incident when we received the devastating phone call to inform us of the mauling and that Maxwell was 'gone'. Simply heart breaking. I have been devastated each and every day by the loss of Maxwell. He was my first and only dog. As Maxwell's pet parent, I struggle with not being there to comfort him in his final moments. The image of the last two minutes of his life are gut wrenching for me. The violent nature of Maxwell's death shakes me to my core every time I think about it. Maxwell should have never died that day - he should still be here. Irresponsible decisions were made that lead to Maxwell's death, and I would not want this to happen to any other pet or pet parent. I wanted to share my story in hopes that others who see this post will share it and perhaps other pet parents will think twice about using Paws in Time when there are so many dog care facilities in the area to explore. Here is the last picture of Maxwell about a week before he was killed at Paws in Time. Just a love of a dog, defenseless, kind, and loyal. I miss him deeply.

    Burned paw cut too close
    Amy P.

    Well I love this place I've had multiple of my dogs go here threw out 15 years but honestly with my last dog commutation about how boarding was and I never was able to give detailed instructions of grooming I got a phone call saying he was done with his bath the lady who called had no idea it was for a hair cut his paws were burned when I picked him up. If you want your clients happy please communicate. I'm happy bc I can fix his paws I understand some groomers don't understand certain blades cut and burn pads overall Anakin loved his stay but I need more information to ever let him return.

    Ruby - a happy camper at Paws In Time Pet Resort!
    Richard M.

    I brought my dog Ruby to PIT on Fabyan in West Chicago for daycare. You can always tell when your dog has a good time somewhere by their eagerness to return - this place earns five wagging tails! I felt so good about bringing Ruby to the PIT Pet Resort for daycare that I opted to board her here the last time I left town, she had a blast. She always comes home well exercised and is very relaxed for at least 1-2 days following her visits (pretty good for a high energy German Shepherd puppy). I appreciate the fact that they screen dogs for current vaccinations and parasites - this helps assure that your dog is in a healthy environment, engaging with other healthy pets. Thanks for taking such good care of your customers!

    A happy customer!

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    4 months ago

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    2 years ago

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    1 year ago

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    Julie N.

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    1 year ago

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    Mark C.

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    5 years ago

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    7 years ago

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    Julie N.

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    4 years ago

    Love Paws in Time! Great boarding facility and great grooming! Also the owner Julie is a wonderful trainer!!!

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    8 years ago

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    Julie N.

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    11 years ago

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    Julie N.

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    13 years ago

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    Julie N.

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    8 years ago

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    Julie N.

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    8 years ago

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    Julie N.

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    10 years ago

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    Julie N.

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    16 years ago

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    Julie N.

    Thanks Kim, we look forward to seeing you again soon!

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    13 years ago

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    Julie N.

    Thanks so much Leslie, Pepper always has fun with us!

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    12 years ago

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    12 years ago

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    Julie N.

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    16 years ago

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    12 years ago

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    9 years ago

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    15 years ago

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    11 years ago

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    Julie N.

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    10 years ago

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    8 years ago

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    9 years ago

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    Julie N.

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    9 years ago

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    12 years ago

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    Julie N.

    Thank you Brad. We all loved spending time with Franklin.

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    11 years ago

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    12 years ago

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    12 years ago

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    12 years ago

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    9 years ago

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    Julie N.

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    10 years ago

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    13 years ago

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    12 years ago

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    Julie N.

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    11 years ago

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    11 years ago

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    10 years ago

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    12 years ago

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    Ask the Community - Paws In Time

    Review Highlights - Paws In Time

    I have come back with my third dog for training with Julie and cannot imagine going to any other trainer.

    Mentioned in 7 reviews

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    DePAW Pet Resort - Daycare is great way to socialize your dog!

    DePAW Pet Resort

    (46 reviews)

    Update 3: I filed a BBB complaint. The business responded with false claims that I harassed the…read moreowner on social media and LinkedIn and cited an employer I have never worked for. They are now threatening legal action. I stand by my posts and have not made any false statements. TO THE OWNERS RESPONSE. Don't be sad about my review--be disappointed in yourselves as business owners. Do better. Everything written in your response directly contradicts what I was told in person. You stated that multiple attempts were made to contact me regarding this incident. That is false. No one contacted me at any point. Management only became aware of the issue after I reached out. You also claim my dog was properly cleaned and reference video footage. If such footage exists, please share it--you have my email. His condition upon pickup clearly indicated otherwise, as I spent 45 minutes cleaning feces from his paws once we got home. There is also no reasonable way this could have been "missed." My dog was wearing a large winter jacket that required staff to handle and touch all four of his paws in order to put it on. Staff were taking an extended amount of time before bringing him out, and another employee stepped in to assist with getting him ready. Given that level of handling, it is not credible that feces covering his paws went unnoticed by anyone who was paying attention. Regarding the padding, two staff members explicitly stated it was part of his care due to concerns about him falling as a senior dog. That representation was a key factor in my decision to purchase the Pawdemics service. Lastly, I appreciate the advice suggesting veterinary boarding. However, that recommendation could have been communicated during intake, during follow-up calls, or after I paid for an evaluation. At no point was this raised as a concern. You had no issue accepting my dog despite him being partially blind, deaf, and showing signs of dementia--until after something went wrong. Your response continues to contradict what was communicated to me in person. Again, if you have additional information or footage, please provide it via email. I am absolutely disgusted with this facility and my experience here. I was convinced to place my dog, Tito, in their "Pawdemics" service after being told he would receive constant surveillance and that it would be best for him as a senior dog. I was also promised a padded room for his comfort and safety. None of this was true. The room they described to me is apparently under construction, and instead my dog was kept in a cage with no padding anywhere on site. When I picked him up today, his paws were filled with chunks of feces. I was told he had an accident and that staff had cleaned him up -- clearly, that did not happen. I spent 45 minutes cleaning him myself once we got home. I don't understand how something like this could be "missed." When I raised my concerns, the general manager repeatedly stated that they have other dogs and cannot watch him consistently. If that's the case, why am I paying extra for a service that was sold to me as individualized, specialized care tailored to my senior dog? The explanation directly contradicts how this service was marketed. I asked to speak with someone above the general manager and was told there is no one -- that the owner does not interact with clients. That response alone speaks volumes. This was a complete misrepresentation of services and a very upsetting experience for both me and my dog. I would strongly caution anyone considering this place, especially if you are trusting them with a senior or special-needs pet.

    Within just a handful of times of using the daycare service at DePAW (after 4+ years using a…read moredifferent doggy day care, weekly, without incident), our dog got bit and injured by another dog while under the care of DePAW, a bite that tore her ear, damaged tissue and wound up requiring her to be sedated and given stitches. When they called us to tell us about the incident, DePAW told us that another dog had 'overcorrected' ours, when she tried to play with a dog that didn't want to play with her. A professional dog daycare service needs to have the experience and knowledge to separate dogs before this happens - most often bites happen with uncomfortable dogs, not aggressive ones. It's clear that the other dog was uncomfortable in the situation they had the dogs in, and our dog got the worst of it. We feel this was a preventable accident and likely a result of either staff not recognizing the energies of the dogs under their care, or them taking on more dogs than they can handle at one time. A dog who is uncomfortable enough to seriously bite and injure another dog should not be in the same room as a playful dog who wants to initiate play with others. Perhaps even more disappointing on a personal level was the conduct of DePAW in the aftermath, and how transactional and impersonal our interactions with them have felt. When calling us to tell us what happened they never apologized for our dog getting hurt there (I am sure this is a liability thing they are trained to do) and they did not follow up afterwards to see how our dog was doing. We only heard from them after we sent an email expressing disappointment a week later - we did hear an apology then, to their credit. I'm sure we've signed a waiver giving away all of our rights in terms of compensation and vet bills, so we didn't even try to ask DePAW for help with the hundreds of dollars of medical bills we have incurred due to this incident, but they didn't even waive the $35 daycare charge for the day she got hurt. I guess a dollar is a dollar. I don't think I've ever taken the time to write a negative Yelp review when we've had a bad experience, particularly with local businesses, but given this experience I don't feel like DePAW is necessarily a safe or caring place to leave your dog and so for that reason I feel that people should hear our experience. Again, we've taken both our dogs to a different doggy day care for 4+ years on a weekly basis and always felt they were safe and well taken care of by people who were attentive and cared for the wellbeing of our pups. That's not at all how I've felt interacting with DePAW - it feels very much like they care about your dollars, not your dogs. I can't speak to their other services, and I'm sure there are people working here who truly love dogs, but I'd strongly recommend you look elsewhere for safer, more caring and less transactional daycare options.

    The Canine's Voice

    The Canine's Voice

    (72 reviews)

    Sabrielle and her staff truly understand and care about dogs. I have a very special little dog who…read moreneeds a lot of training and attention to help overcome her behavioral challenges and they not only understood what to do immediately, we've been making steady progress since we first met everyone. The convenient Wheaton location of the facility is great for daycare and they also allow for half-day daycare too. Very flexible scheduling. When I pick my dog up, I can tell that she's received personalized attention from the staff and that she has been well cared for. Often she's been able to work one-on-one with a staff member for nearly all of her half-day session. We also attend the group classes which are incredibly unique and let my dog build up practice interacting with other dogs in a way that reinforce new, good behaviors. My neighbors are thrilled with the progress almost as much as I am - my dog no longer automatically barks at everyone outside now and is able to make new friends. The in home training we did originally was incredibly valuable to get us started on the right foot. We need to do that again very soon! Is it the least expensive daycare and/or training in the area? No. But it is ABSOLUTELY worth it. When I leave my dog in the care of The Canine's Voice I know that she's going to be safe, loved, and will learn a few things while she's there. The classes are incredibly valuable too. The results speak for themselves.

    We've only ever rescued older herding dogs, so we decided to get a 10-11mo…read more.. Sabrielle helped us greatly in the process giving us tools to tame the little maniac. She had plenty of tips and techniques and it was nice having her visit the home for the sessions to see how he is in that environment. After several mixed purpose sessions I feel like we're on the path to success, maybe. We hope .

    Just Like Home 4 Paws

    Just Like Home 4 Paws

    (14 reviews)

    If you're new to the area and looking for a safe, loving place to board your dog or drop them off…read morefor daycare--or if you've lived here for a while and are just searching for a spot you can truly trust--Just Like Home for Paws is it. I've been bringing my dog here for over three years, and they feel like family. From day one, I've had complete trust in them when it comes to my dog's health, safety, and happiness. The team is warm, attentive, and clearly loves every single pup that walks through the door. One of my favorite parts? Every single time we're in the car heading there, my dog knows exactly where we're going and starts getting so excited. Tail wagging, nose to the window--it's clear how much he loves it there. I can't say enough good things about this place. It gives me total peace of mind knowing my dog is being cared for like one of their own. If you're considering doggy daycare or boarding, I highly recommend Just Like Home for Paws. They're everything you could want in a second home for your dog.

    I am so grateful we found Just Like Home 4 Paws! After a bad experience with a previous facility, I…read morewas on the hunt for a place my dog would feel safe and happy. The facility is welcoming, cozy and clean. I love that it's female owned and family operated! I was very anxious about boarding Sherlock over Christmas because he suffers separation anxiety, but after seeing the daily photos and videos my mind was completely put at ease. Sherlock looked like he was having a great time and it was clear he was being well cared for and getting lots of love & attention! Now I can go on vacation with no worries knowing that Sherlock is in great hands. He now goes to doggie day care weekly. And even though it's only been couple weeks, I can already see an improvement in his separation anxiety. I would highly recommend JLH4P to anyone looking for doggie daycare/boarding!

    Spot On K9 Sports

    Spot On K9 Sports

    (7 reviews)

    Large, new, clean open training spaces. Nice trainers. Good parking. They offer training in many…read moredog sports and also specialized classes. Even classes away from their facility.

    We recently got our first puppy and knew we wanted to go to a great place that would really help…read morewith his training, and one of my friends recommended Spot on K9 Sports. I absolutely love this place- they use the positive reinforcement method and really build the relationship between dog and owner. They have so much advice on how to have a great relationship with your dog that does not involved constant punishment or yelling- right up my alley. I want to have a fun and playful relationship with my dog, and they are helping me build that. Julia & Donna offer a wide variety of classes that include puppy kindergarten, obedience, rally, agility, nosework, canine good citizen certification, and other socializing type of outings (downtown hound). They have extensive knowledge and are willing to share and answer any questions. I also loved that if I had a question between classes they were willing to e-mail me answers so I did not have to wait an entire week. My 6 week class (1 hour sessions each week) was $125 which I felt was very reasonable for all I learned. They work well with a wide variety of dogs- puppies to adults- and really help dogs socialize well with other humans and dogs which is incredibly important. I highly recommend you check this place out through their website and get your dog signed up for your first class. We have now taken Puppy Kindergarten, Beginner Obedience, and Foundation Agility!

    Paws In Time - pet_training - Updated May 2026

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