This company is nothing but AMAZING for our pets! Ever since I came across this company for my fur…read morekid, their products always makes my him go crazy for them. Their products are 100% locally sourced, raised, and/or harvested here in the State. Since these products do not have any additional preservatives or ingredients that you can barely pronounce, you can bet that these are super healthy for your fur kids. My fur kid always enjoys their products; from their beef organs and beef lung treats to their raw food, from their beef/venison bone broth to their lickable tallow balm for his paw pads. He loves it all! They also have been making new innovative products to assist in providing the healthiest and nutritional food to your fur kid. One of their newest product, furrykake is made to be as a topper for your fur kid's meal. I can't stress enough how my fur kid loves eating it and how beneficial it is for his health, especially that he is now entering in his senior years. You can find these products online, at select local pet stores around the state, and at occasional pop up events. If you have any questions, they are more than welcome to help. The owners are super nice and always have a smile on their face! I can't thank Pawniolo Pets enough for providing local healthy food for the fur kids and can't wait to see what else they have to offer. Check them out when you get the chance!

Cute doggie store that we stopped by to get harnesses for our two Chihuahuas patches and Jinky…read more They have all kinds of treats and cute Hawaiian wear for dogs like colors and shirts and little dresses. For cats as well. The ambience is very chill inside and you can take your time looking around. The customer service was excellent and very friendly!

While waiting for our table at Hawaiian Style Café, we popped into Aloha Paws, and I'm so glad we…read moredid! As a devoted dog person, I was excited to browse their adorable selection of dog toys and accessories. The store is filled with charming items, making it a perfect stop for pet owners. In addition to the cute toys and collars, they also had a great selection of high-quality dog foods and snacks. Everything looked clean, healthy, and thoughtfully curated--perfect for giving my pup the best treats and nutrition. I picked up a playful take on POG Juice called 'Pawesome O-Guava,' which my pup absolutely loved--she's a big fan of a crunchy toy! Although I was hoping to find a Hawaiian flower collar in her size, I'm optimistic I'll find it next time I visit. If you're in Hilo and have a beloved furry friend, Aloha Paws is definitely worth a visit. I'll be returning on my next trip for sure!

Super nice store. Wanted a couple of local made collars and dog treats. Yea! They had them and…read moreloads more! Features a self serve dog wash and wonderful employees! Mahalo!

Another local pet store had told me I couldn't take treats back to the mainland because they were…read morefood. This is not correct and moved on to find another option. I was lucky enough to find this store and they offered locally made goodies. The woman working was so helpful and kind. She's exactly who you want interacting with customers.

Staff was very friendly and profession. When the didn't have the product, they always told me when…read morethe would get the next load in.

Friendly staff. Sometimes caught up in supply chain issues, but still the best option in Waimea.read more

Seems to be the ONLY locally owned fish and water plant place on Hawai'i Island and only place with…read moreaxolotls! Traveled from Kona to this place a few weeks ago and NEEDED to leave a review because this place is new to me and needs positive exposure for how welcoming and amazing they are. Also, my axolotl and lily survived. Not sure if it was the owner that helped me, but while looking at the water plants (HUGE selection btw), he was so courteous, knowledgeable, and patient (I couldn't decide which one to get). Overall, worth the drive and money. Thank you!!!!

What were the names of the man and woman who ran the fish shop? Rod and Annette!…read more I can't say for certain (a lie), but I'm fairly sure that the good people who run Jordyn's Pets and Plants are not so serendipitously named. However, they run a pretty great little fish shop all the same. Jordyn's Pets and Plants is located on Kaumana Drive, all the way up above the Kaumana Caves. However, if you take advantage of the Puainako extension and cut through to Kaumana Dr. via Wilder Rd., it's right there for you. At least that's the route I would recommend. You'll not find a real parking lot, so to speak, but there's plenty of room in the lot next to the building, as well as on the other side of the road to park. Once inside, you'll find a very quaint shop lined wall-to-wall with tanks of various fish. They're mostly (if not all) fresh water fish to be put in an aquarium, but you'll find a nice variety nonetheless. Fish of all colors, shapes, and sizes! It would probably be pretty tough to run a fish shop that sold only generic fish that all looked exactly the same, I guess... But I digress! In addition to the many (unique) fish sold at Jordyn's, they sell quite a few live plants for you to situate ever so tastefully in your aquarium as well. I mean, really, are you content with those not-quite-the-right-shade-of-green plastic decorative plants? Nah, son. Get you a real plant and experience the upgrade. Your fish and family will thank you. Jordyn's of coures has the other odds and ends you'd expect to see at a fish store. Food and the like. You'll just have to pop in yourself to catch it all. And if you're into fish like that, why wouldn't you? Drop by and check 'em out!

Horrible customer service! Went in to purchase 2 fish. Asked the person at the fish section if we…read morecould get 2 fish he stated he's too busy unbagging fish. Asked someone who came out from the office if I could get help getting 2 fish she stated that someone is there and he can help. I stated that he said he's too busy to help me he's unbagging fish. She stated he should still be able to help me. As she walked over to ask him she turned around and said yes he's busy he stated can you come back in 20min I stated no I can't I just wanted 2 fish. As she walked away not even her would help me I asked is no one trained to catch fish but 1 person. She stated no we all can but we're too busy now mind you there was only one customer at a register... HORRIBLE CUSTOMER SERVICE. Should have just closed the door with a closed sign because you won't help customers.

There is an old white woman working (shoulder length grayish hair, heavyset) here who is so rude…read moreand lazy. She's the reason for this bad review. There is a younger white woman who was wonderful and helpful but the one bad egg ruins it for me. We went in the other day because we are rescuing two puppies and taking them back mainland. We talked to the younger girl and she was so helpful, kind and shared a lot of knowledge with us. She was a five star employee and if she had been our only contact this review would be different. We grabbed one small crate because we weren't sure what size we needed and proceeded to the checkout. The old lady was there staring at us. Doing nothing. My husband said "I don't fit in the line because the crate is too big". There was also no one else in line at all. She still made my husband walk all the way over to where the line starts and then walk back over to her checkout station, basically walking in a circle just for her own satisfaction. Total power play. We let it go. We have been calling daily for almost a week now trying to secure the second crate we need so we can take the puppies with us. Every time we call this old woman answers and is so rude. She doesn't even check to see if the crate is available she just says call back later or check back every Thursday (which we've BEEN doing). Imagine my surprise when I went online right after calling her and the crate IS available. I've purchased it and pray they will actually pull it off the shelf for me, but I have no faith at this point. What a strange place to treat customers like this. She truly behaves as though she doesn't care about her job or the customers at all. Surprising from someone in the older generation. Do better.

Kindest, most welcoming groomer on top of the island!!! Never rude and her work is the BEST!!!read more

Mahomes loves Dani at Doggy Detail Mahalo for always taking such great care of our boyread more

OMG - Lava Paws is the BEST. Our dogs love whichever treat they get. We recently tried shopping…read moreonline and could not be happier. The products came quickly and at such a reasonable price. We can't wait to ship these great products to our friends and family with pets.

Such a cute store filled with tasty treats for dogs and a knowledgeable staff. The lady that helped…read moreme was very nice and up to date with her product knowledge of the locally sourced ingredients. I got some cute training treats for my puppy that she's going to love! Can't wait to come back here and bring my dogs for a little cookie and parfait

Great selections & always has whatever we need! Fast in & out! Wish we could find store location,…read moreAd or online ordering thru Tractor Supply App/Webpage (must be independent owners?) . Had we not driven by we'd not know they were in Hilo

So friendly and helpful! The store is well-organized and prices are reasonable. Don't be turned off…read moreby the reviews talking about parking - we parked on the street right out front, and they brought our heavy items right to the car. They even loaded our hay bales for us. I like supporting a local business that really takes care of its customers.

I walked into Petco looking for some fish for my pond . The aquariums at the time was out of many…read morefishes I was looking for. A staff member asked if I needed help and was very friendly and told me about the recent sale and that's why didn't have a larger selection. I did select about 12 fishes and his customer service was excellent. I should have gotten his name to give him proper credit on this form. I will be checking in again to see the selection of fish again in a few weeks. I've noticed a few places sell aquarium fish from home and will also check on them.

Disappointed! - I've come here before for nail trims and dremel services, and my previous…read moreexperiences were generally quick and satisfactory. Unfortunately, this visit was very disappointing. The groomer cut one of my dog's nails too close to the quick/vein, causing it to bleed, and also dremeled/filed the tops of multiple areas on his paws, which were also bleeding quite a bit. He was noticeably in pain afterward, which was extremely concerning as a pet owner. I understand accidents can happen, but cutting into the quick and over-dremeling multiple areas of his paws is not something I consider acceptable for a routine nail trim. I'm especially disappointed because I've used this service before without issues. I hope the grooming team takes greater care to prevent this from happening to another pet, especially as my poor baby is in pain!!