Love the mom and pop feel! Clara was very helpful and…read moreknowledgeable. Parking - ok, just be careful when reversing out from the location; recommend reverse parking

The owner opened up store on a closed day just so we could get Aloha shirts for our dogs before…read moreleaving town. Our time in Hilo wasn't that great (the town may have been worn out from Merrie Monarch the week before), but LaPooch & its owner redeemed the whole experience for us. Thanks so much!

I adopted a male dog that was the best ever. He was 2 and I had him for 14 years. His name was…read moreCarson.

Let's just say 11 years ago we adopted 2 dogs from here, and we provided a great home and love in…read moreoahu. We just moved to hilo on Jan 4th and before we came here I put in multiple applications for 2 different puppies, on Friday I called this place to confirm that they still had puppies because we wanted to adopt one or two. Not ONCE did the lady on the phone advise that we weren't allowed to purchase 2 puppies at a time, nor did she mentioned before even brining a pet home the application has to be confirmed on their site (which I completed a couple weeks before we moved), plus it will take like 3 days before even bringing the puppy home. That aside, we walked in with our 2 boys excited to bring a puppy home, and when we went to the counter the lady out right said we won't be able to take a puppy today due the one million reasons that she mentioned which made no sense and made it seem like I had no Idea what liter syndrome meant. My sons were bent outta shape because of those words. FYI, next time, talk to me and not to everyone else in the room behind me. We purchased dogs from humane society countless years and to have to be turned down because we are not a right fit family for puppies is like a slap in the face especially when we bought our 2 puppies from this place at the same time. I feel this decision was more based on a personal choice on my response to the first lady I spoke to, instead of hearing what questions I had she kept telling me that we couldn't have two puppies due to litter syndrome. We understand littermate syndrome, but when you take correcrive actions and extensive training with your dogs, that won't happen as we do our own. Do we all really know their personalities? No, but as the owners, it's our due diligence to teach them right from wrong. Studies are saying "littermate syndrome" is not even a real thing. We label problems with two young dogs as "having Littermate Syndrome," because we absolve ourselves from the responsibility to fix problems that humans created and can't resolve. See, the problem isn't the dogs. The problem is peoples ability to address their individual needs. It's easier to label a syndrome than to just give more TLC and understand stand them. On that note, you sent me this email the day after saying I'm not a fit? So much for waiting 3 days and calling to see if we are a fit when we meet with the counselor. That is ok! I went to Rainbow friends animal sanctuary and we rehomed a dog, and someone just so happily allowed us to rehome their 2 puppies that were left at their front door This place is such a disappointment. Going forward, I will not recommend this place to anyone anymore. Even though my 2 other dogs came from here, and we love them dearly. This place will be the last on my list now, not #1 it took less then 24hrs for them to tell my family we are not a fit before even giving us the chance. The slogan should not be providing them a good home. The lady after us asked for 2 kittens, and you were gladly open to having her adopt them after she just mentioned her current cats' lack of health for many reasons that did not match up! Go figure! The care you give for cats is not the same as dogs? Why is that? Should we not give the animals all the same care, love, and treatment? Seems like it's a preference here and bad choices! I'm done venting, but if you are looking for dogs and puppies there are many other adoption places to go that will give you better service then this place its sad that I recommended this place to a bunch of families and they actually said they were turned down too and got their dogs else where. Please feel free to share your family requirements and what makes the best families for these animals? All these people are opening their homes, and you're denying it, but crying that you have no shelter space.......this could be one of the biggest reasons. Look where you lack the experience, which is assumptions and judgment!

My go to groomer for my 2 small dogs! Always reasonable ease to book, puppies come out fresh and…read morehappy!

Absolutely the best for your pet boarding needs. Great staff!! Professional and you can tell the…read moretotally love pets!! Schedule your boarding early as it tends to fill up! Great daycare services as well!

This time we left two kitties with them. They both had a great staycation while we were off on our…read morevacation without a worry. Madam's Cathouse is located in the Mountain View area and worth the drive. We're from Hilo so it's like an adventure taking and retrieving our fur babies. I highly recommend this establishment for housing your cats. They get the best of care with no dogs barking like you'd hear in a kennel setting!

Sharon and Misti are kind, attentive, and clearly care a lot about the babies they look after. It…read moregave me so much peace of mind knowing my cat was in a safe, clean, and caring environment while I was away. I could tell my cat was well looked after. I would highly recommend this place to anyone looking for a trustworthy place to board their cat.

I really enjoyed my stay at the B&B now available at Hilo Kennels. Fun to take my dogs on a short…read moregetaway!! The place is clean and comfortable and packed with amenities (like snacks in the refrigerator.). Jenn and Dave are the perfects hosts- available but let you have privacy . Charming place!

Thank you Dave and Jenn for taking such great care of our dog while we spent some time away from…read morehome. As a new dog family we were nervous about leaving her with strangers and we worried that our dog wouldn't get along with others. From the moment we arrived to their home we were at ease. And our anxious, suspicious rescue dog took to Dave with very little hesitation. Communication, drop off and pick up were a breeze; their care and service is outstanding and their prices are beyond reasonable. Their home is safe with lots of grass and shade for the dogs to run and play. We will definitely be back.

Happy paws services is amazing!! Ive used there service quite abit now. Going on 6 months and still…read moregoing strong. They watch, wash, feed and walk my dogs. We also have parakeets, cockatiels, chickens, ducks and rabbits that they look after while we are gone. House sitting my home also which makes me feel so safe while not at home. I can really count on them and recommend there service!

I've only had two visits to Aloha Veterinary Center, but I must say that I've been very impressed…read morewith Dr Matsumoto and Dr. Beth. Both doctors patiently listened to any questions/concerns I had. Everyone, from front desk staff to vet techs are friendly and welcoming. I also appreciate the fact that they are open 6 days a week (8 am to 6 pm) with emergency services on Saturday from 12-4, which shows that Aloha Veterinary Center is making an effort to fulfill veterinary care in the community.

I've been taking my fur-keiki to Aloha Veterinary Center in Hilo, and I honestly couldn't ask for a…read morebetter experience. Dr. Lyons is incredibly sweet and supportive--she always puts us at ease during visits. The vet tech is amazing too; they never forget us and always greet us like old friends. One of the best decisions I made was establishing care early on. It's the peace of mind knowing that when something comes up, we already had a trusted team ready to go. The location and the parking lot has easy access too. There's no 24/7 vet care on the Big Island, which is something I wish we had, but knowing I have a solid daytime team ready to go makes a huge difference.

Best clinics in town! And we've been to a few. They always have the clinic feeling peaceful and…read morestress free. They treat emergencies as such and manage your pet as if they were their own. Their prices are friendly on the wallet and give the opportunity to say yes or no to more treatments if they find it may be needed. Communication is excellent! Everyone in the office is amazing with animals.

Reception was friendly and informative. Staff treated my dog with care and compassion. Dr. Was…read morethorough and gave a simple comprehensive explanation with his diagnosis.