This little grooming spot on Keawe St. has an open setup with two tables, which I really…read moreappreciate--it feels transparent and personal to see the staff working so attentively. They don't always get to the phone if things are busy, but I walked in to schedule my appointment and it worked out just fine. I like to book the first slot of the day so my fur-keiki can get all their grooming steps done back-to-back. One morning, I ran late because of meetings, and they still made time for us, which I really appreciated. That flexibility and understanding meant a lot. Overall, it's a convenient local spot with a welcoming vibe and a practical flow that works great for our needs.

Bridget and her staff are so kind and good with the dogs. My schnoodle loves to go there, which…read moresays a lot. They do a great job and pricing is great too. Well worth the money. I definitely recommend!

Friendly staff. Very efficient and do a great job! Touche to Rachel! My 2 pooches love her!read more

My dog loved the staff so much, he didn't want to leave! Thank you to all who made my dog's…read moreexperience enjoyable!

Staff is fabulous and provide the best care for your dogs. You can leave them with confidence,…read moreknowing they'll be well taken care of.

Mahea shows so much aloha to us and our sweet Poppy. We can't take our dog anywhere without her…read morebarking wildly at other dogs - but when she goes to the Pet Parlor, she roams around making friends with the other dogs. Poppy loves Mahea and so do we! Great business- built on aloha.

Cary is a fabulous groomer! She has done wonders for my fur baby! Pet Parlor is spacious and clean…read more Easy to find and lots of parking! Thanks Cary for taking care of my baby girl!

I really appreciated the thoughtful process they have for making sure it was a good fit for my…read moredogs. They kept me updated with pictures and status update texts, and were very responsive whenever I had questions. Most importantly, both dogs came home healthy and relaxed -- one has skin allergies, and his skin looked great after the stay. They were playful and settled right back into their normal routine, which is such a contrast to past boarding experiences where they seemed stressed. I felt I got excellent value and quality care for the cost, and it gave me real peace of mind knowing they were well cared for.

We've used Pau Hana twice last year. Both times were great! Friendly, great places to sleep, well…read moretaken care of, and Hans was very happy from all indications. We will use them again!

Had my two dogs boarded for a week. One of my dogs came home with his paw pads literally BURNT off…read moreand fur missing from his legs. They kept him on hot asphalt during the day everyday. I asked them about it after picking him up and got no response. Had to buy a cone and medicinal creams which helped him heal two weeks after. Using rover next time we leave the island.

The first time my dogs stayed here, everything was fine. But the 2nd and 3rd time, when I picked up…read moremy dogs, they had injuries. After the 3rd time I found somewhere else to board them. The last time when I picked them up, one dog had a fairly large open and bleeding wound. It looked fairly fresh and was almost 3 inches long. I think they casually mentioned it but when I saw how big it was, I pressed them on how it happened. They blamed it on my other dog (I had my 3 boarding together in their TINY 'ohana unit), and said that one bit the other. I strongly feel that is not what happened, since it didn't look like a bite and my dogs get along well at home. They made it clear they would not be helping at all if my dog needed stitches. They also returned one of the dog beds I sent with them, soaking wet. Like completely soaked through, and it smelled horrible. They would not explain to me why it was soaking wet, but I suspect it had blood on it from my dog's wound and they wanted to hide it. I ended up having to throw the bed away. All in all this place is okay in a pinch but I found that Pau Hana Pet Resort makes my dogs much happier.

This time we left two kitties with them. They both had a great staycation while we were off on our…read morevacation without a worry. Madam's Cathouse is located in the Mountain View area and worth the drive. We're from Hilo so it's like an adventure taking and retrieving our fur babies. I highly recommend this establishment for housing your cats. They get the best of care with no dogs barking like you'd hear in a kennel setting!

Sharon and Misti are kind, attentive, and clearly care a lot about the babies they look after. It…read moregave me so much peace of mind knowing my cat was in a safe, clean, and caring environment while I was away. I could tell my cat was well looked after. I would highly recommend this place to anyone looking for a trustworthy place to board their cat.

Cute doggie store that we stopped by to get harnesses for our two Chihuahuas patches and Jinky…read more They have all kinds of treats and cute Hawaiian wear for dogs like colors and shirts and little dresses. For cats as well. The ambience is very chill inside and you can take your time looking around. The customer service was excellent and very friendly!

While waiting for our table at Hawaiian Style Café, we popped into Aloha Paws, and I'm so glad we…read moredid! As a devoted dog person, I was excited to browse their adorable selection of dog toys and accessories. The store is filled with charming items, making it a perfect stop for pet owners. In addition to the cute toys and collars, they also had a great selection of high-quality dog foods and snacks. Everything looked clean, healthy, and thoughtfully curated--perfect for giving my pup the best treats and nutrition. I picked up a playful take on POG Juice called 'Pawesome O-Guava,' which my pup absolutely loved--she's a big fan of a crunchy toy! Although I was hoping to find a Hawaiian flower collar in her size, I'm optimistic I'll find it next time I visit. If you're in Hilo and have a beloved furry friend, Aloha Paws is definitely worth a visit. I'll be returning on my next trip for sure!