Staff was very friendly and profession. When the didn't have the product, they always told me when…read morethe would get the next load in.

Friendly staff. Sometimes caught up in supply chain issues, but still the best option in Waimea.read more

Super nice store. Wanted a couple of local made collars and dog treats. Yea! They had them and…read moreloads more! Features a self serve dog wash and wonderful employees! Mahalo!

Another local pet store had told me I couldn't take treats back to the mainland because they were…read morefood. This is not correct and moved on to find another option. I was lucky enough to find this store and they offered locally made goodies. The woman working was so helpful and kind. She's exactly who you want interacting with customers.

Everything about this shop is perfect ! The prices & selection are unique & unbeatable ! The…read morestaff is friendly as well. I met them at an expo here. I bought some items that day & my dogs loved it ! The owner was very friendly, knowledgeable & helpful ! I order from their website & I don't know if they have an actual physical store because they're on a neighbor island. All I can say is my dogs love their products & if my dogs are happy, I'm happy !

Cute doggie store that we stopped by to get harnesses for our two Chihuahuas patches and Jinky…read more They have all kinds of treats and cute Hawaiian wear for dogs like colors and shirts and little dresses. For cats as well. The ambience is very chill inside and you can take your time looking around. The customer service was excellent and very friendly!

While waiting for our table at Hawaiian Style Café, we popped into Aloha Paws, and I'm so glad we…read moredid! As a devoted dog person, I was excited to browse their adorable selection of dog toys and accessories. The store is filled with charming items, making it a perfect stop for pet owners. In addition to the cute toys and collars, they also had a great selection of high-quality dog foods and snacks. Everything looked clean, healthy, and thoughtfully curated--perfect for giving my pup the best treats and nutrition. I picked up a playful take on POG Juice called 'Pawesome O-Guava,' which my pup absolutely loved--she's a big fan of a crunchy toy! Although I was hoping to find a Hawaiian flower collar in her size, I'm optimistic I'll find it next time I visit. If you're in Hilo and have a beloved furry friend, Aloha Paws is definitely worth a visit. I'll be returning on my next trip for sure!

Mahomes loves Dani at Doggy Detail Mahalo for always taking such great care of our boyread more

Third time's the charm! Finally found a reliable groomer on island for our mini goldendoodle. Dani…read moretook the time to listen to what we wanted, and executed the teddy cut perfectly. Timely and professional. Mahalo for a great experience!

Wonderful, helpful staff recommending several cat food brands for the 3 feral cats that I have…read moreadopted (a mom and two daughters!)

Ok we were buying ourselves time before checking in our flight and this is where we ended up…read more Super cute pet shop. They had various birds, fish, axolotls, you can even hold the pets as long as you wash your hands. I wanted to see the bunnies but that time they didn't have any. Staff was great too. Very friendly.

We scheduled a 10 am appointment and when we dropped off our 30 pound mini golden doodle we were…read moretold they weren't busy so it might not take that long. We went back at 1 pm and were told she ' isn't done'. She was in a crate not even being worked on. We went back at 2 pm and she still wasn't done. She had been shampooed and only one side of her body had been cut. My husband expressed his dissatisfaction and asked to speak to the manager. The manager then told him that they would not finish grooming her due to his " altercation"  What altercation ??? She had not been touched in 4 hours except for a bath and a 1/4 shave on one side. We were not asked to pay. We will never go to Petco in Kona Hawaii again.

​I am beyond disappointed with the service at the Kona Petco. On 2/8/26, I arrived at 5:00 PM to…read morepick up a dog food order, only to find the team locking the store early. When I questioned the 7:00 PM closing time listed online, the manager/supervisor was confrontational and rude, justifying the early closure by saying the staff had worked "over 10 hours." ​It is completely unacceptable for a corporate franchise, such as Petco, to close its doors during business hours just because the staff is tired--especially when customers have already paid for items and rely on these services. If this was a small, family-owned business, I would completely understand. Not Petco. The disrespect we received from the woman who I assume was the supervisor was unacceptable and unprofessional. I've reported this to corporate, but I'd recommend shopping online to avoid the headache.

OMG - Lava Paws is the BEST. Our dogs love whichever treat they get. We recently tried shopping…read moreonline and could not be happier. The products came quickly and at such a reasonable price. We can't wait to ship these great products to our friends and family with pets.

Such a cute store filled with tasty treats for dogs and a knowledgeable staff. The lady that helped…read moreme was very nice and up to date with her product knowledge of the locally sourced ingredients. I got some cute training treats for my puppy that she's going to love! Can't wait to come back here and bring my dogs for a little cookie and parfait

This was such a nice fish store! We saw it on our way to the Imiloa center and we're so glad we had…read morea chance to stop in. Our son really wanted to see an Axolotl which they had in stock! The staff were very welcoming and friendly. They had a great selection of fish and loved the set up! Highly recommend stopping in!

Amazing!!! Fish!!! Plants!!! People!!! Water!!! 85 characters!!!!!!!!!!!!!!!!!!!!!!!!!read more

Seems to be the ONLY locally owned fish and water plant place on Hawai'i Island and only place with…read moreaxolotls! Traveled from Kona to this place a few weeks ago and NEEDED to leave a review because this place is new to me and needs positive exposure for how welcoming and amazing they are. Also, my axolotl and lily survived. Not sure if it was the owner that helped me, but while looking at the water plants (HUGE selection btw), he was so courteous, knowledgeable, and patient (I couldn't decide which one to get). Overall, worth the drive and money. Thank you!!!!

What were the names of the man and woman who ran the fish shop? Rod and Annette!…read more I can't say for certain (a lie), but I'm fairly sure that the good people who run Jordyn's Pets and Plants are not so serendipitously named. However, they run a pretty great little fish shop all the same. Jordyn's Pets and Plants is located on Kaumana Drive, all the way up above the Kaumana Caves. However, if you take advantage of the Puainako extension and cut through to Kaumana Dr. via Wilder Rd., it's right there for you. At least that's the route I would recommend. You'll not find a real parking lot, so to speak, but there's plenty of room in the lot next to the building, as well as on the other side of the road to park. Once inside, you'll find a very quaint shop lined wall-to-wall with tanks of various fish. They're mostly (if not all) fresh water fish to be put in an aquarium, but you'll find a nice variety nonetheless. Fish of all colors, shapes, and sizes! It would probably be pretty tough to run a fish shop that sold only generic fish that all looked exactly the same, I guess... But I digress! In addition to the many (unique) fish sold at Jordyn's, they sell quite a few live plants for you to situate ever so tastefully in your aquarium as well. I mean, really, are you content with those not-quite-the-right-shade-of-green plastic decorative plants? Nah, son. Get you a real plant and experience the upgrade. Your fish and family will thank you. Jordyn's of coures has the other odds and ends you'd expect to see at a fish store. Food and the like. You'll just have to pop in yourself to catch it all. And if you're into fish like that, why wouldn't you? Drop by and check 'em out!