Vivian's associates dropped my 5 month old puppy on the floor during their puppy daycare sessions…read morewhich caused him to break his elbow. After going through hell with pre and post surgery care of a sick puppy he never fully recovered. He has chronic arthritis in his leg and will never be able to enjoy a wholesome life. Additionally he developed behavioral issues from the surgery like stress, irritability and constant fear. I am very disappointed in their services. They destroyed the joy of having my first puppy and messed up his entire life.

Walkers seem to care about the dogs but the owner cares more about money than the actual well being…read moreof your dog. Our puppy did not have the proper shots due to his age but K9 concierge thought it was appropriate to put him in group walks without letting us know. After numerous failed conversations about only doing solo walks or just a puppy visit (in home visit during lunch) it was a no brainier to leave K9 concierge. And every week there was a billing issue, not an exaggeration. We stayed with this company as long as we did because we did not have any other option.

We have been clients at The Urban Hound for 15+ years and we have never been disappointed. The…read moreservices are amazing and consistent whether it is day care, boarding, training, grooming and all staff is totally dedicated to their roles. If you or your friends have dogs this is the best of the best.

Urban Hound is a great space in the city, especially if you don't have a yard. They aren't however,…read morepuppy friendly. The puppy day care only runs to 5 months, so my extremely well socialized 7 month old went into the normal play group. My dog frequents dog parks and has playdates often- all of which have gone swimmingly. She is also in her second training class, and is very smart. When we had our "temperament test" at UH, I expected this to go smoothly as well. I got a call shortly before the day was over that my dog was not allowed to come back until she was closer to 10 months, as she has "too much puppy energy"....I mean, maybe because she's a puppy? When asked what this meant, they told me that she was high energy, and not picking up on social cues. Yes, my 7 month old mix is high energy, I'm not sure whose puppy isn't! However, she has never missed social cues from other dogs she's played with. I have a hard time believing in this one setting she couldn't catch a hint. I respect that maybe my puppy is too energetic for the typical play group at UH, but perhaps extend the puppy age range, especially if you're making judgments related. Safe to say we will not be returning once she's 10 months. We will find a daycare that recognizes a puppy has energy like a puppy!

I wouldn't board my two small dogs anywhere else! The dogs get picked up and returned home. They…read morehave large outdoor areas where they can run, and the dogs sleep in the living room, not in crates. The owners are outstanding.

I don't usually write reviews, but I feel it's important to share what happened after boarding my…read moredog here. When I picked him up, he seemed unusually withdrawn and upset -- something I've never seen in him before. A couple of days later, he became protective of his food and even bit me, which has never happened in the past. This behavior change makes me question how he was treated or what kind of environment he was in during his stay. I wish I had more transparency about how the dogs are handled and supervised. For anyone considering this place, please make sure you ask detailed questions about their care routines and how they manage stress or behavioral issues. I'm honestly heartbroken and won't be bringing my dog back.

I hate writing a negative review and would normally just let it go, but I can't in good conscience…read morerecommend this business for daycare as my life and my pups life has been completely altered after sending him here. I moved to Boston in November and decided to send my dog to daycare and boarding here as it's close by to my home. Previously my dog was in daycare for years in our other city we lived in and he absolutely loved it. Immediately upon arriving to this location it is incredibly small. I believe they take the pups on pack walks so they're not inside the whole day. It's so small inside I don't see how they even have enough room to play. I started sending my dog here on Saturdays and I noticed he would start crying when we would turn onto the block. I'd drop him off and he would have a complete meltdown and I didn't understand why, as the staff here is incredibly kind. I also had to start traveling for work, so when my pet sitter couldn't stay with him I'd send him to boarding, which they'd transport him to their Roxbury location. It was like pulling teeth to get any updates on how he was doing. They don't answer their texts sometimes for a full day. I had to beg them to finally start uploading a report card just to know how he was doing or if he was ok. The lack of communication alone should have been a big enough red flag to stop sending him here, along with the stress he seemed to be under upon drop off and pick up. In January I sent him for boarding for a work trip and a couple days after I picked him up he got incredibly sick. He ended up having to be hospitalized for a couple of days and I paid almost $10k in vet bills. They said he likely caught something from another dog. Several months later, again after a work trip he now won't let any of my dog walkers approach him with his prong collar. I don't know if maybe someone at the Roxbury location handled him aggressively with his collar, but he's 5 years old and has been wearing this collar since he was a year and a half old. We have never had issues with it until I started sending him here. I have no idea if something happened to him at that location since their communication is abysmal. A couple of days after this, I saw a Facebook thread of a woman who sent their dog here for a simple nail trim and they gave her pup back with a popped blood vessel in its eye and said they had no video footage to provide when she asked. Everyone in the comments said that a popped blood vessel in the eye is a sign of strangulation, and people started sharing their terrible experiences about this place. This would make sense why my pup doesn't want anything near his neck anymore. I'm not sure why there aren't many google reviews, but there were hundreds of comments of people sharing their unsettling stories here. On top of the financial stress this has put me under, I've also had to completely change my work schedule to walk my dog since he doesn't trust any walkers anymore. I now have him in a harness and have been doing more training with him, but I've had to cancel all of my travel for work because of this. I've never had any behavioral issues with my dog until sending him here.

They are friendly and very pleasant people. My dogs love going there! They do a superb job. I…read morehave two Cocker Spaniels, and that breed requires a lot of detail and time to clip and groom with a proper Cocker Spaniel cut. They are patient and attentive to details. This is the place to go to get your dogs groomed well! I can't say enough good things about them!

Danielle and her team have cared for my dog since she was a pup and have always taken great care of…read moreher. I cannot stress enough how sincere and passionate Danielle is about dogs. She invests a lot of time making sure that she is on top of her game and 100% gets dogs. My dog was incredibly anxious from the get go and Danielle knew exactly what to do to build trust and help train her to be her best self. When grooming wasn't going so well, she took the time to teach me how to groom my dog. When I travel my dog stays with her, has a ball and comes back and sleeps for a week. She now is walked by her staff, Anna and adores her as well. We affectionately call her Aunty Danielle in our household.

It is tough to properly articulate how wonderful Bark Around is. Business owner, Danielle, started…read moreassisting us almost three years ago with our energetic, fearful and sickly 6 week old puppy that we were completely overwhelmed by and misguided about during the adoption process. Danielle assisted in getting our dog into a daily walking routine and pointing us in the right direction for appropriate training and veterinary care. Danielle and her team was and continues to be, extremely attentive and patient to our dogs sometimes high maintenance behavioral needs. She has also been invaluable in reinforcing our dogs training and encouraging us to foster a healthy, positive relationship with our dog. This high standard of service is also expected with her awesome employees, it is obvious who is a Bark Around employee around town, attentively walking a small group of calm, happy dogs. We moved to the suburbs a year ago and have yet to find a trust worthy dog walking service that compares to Bark Around, so much so that battling an hour of traffic into the city is well worth it for weekend boarding. I have recommended Bark Around to many,many old neighbors and friends and will continue to do so.

Dani has been sitting for our dog Freddy for over four years and she has been amazing! Freddy, who…read morewas always excited to go to Dani's house, has been treated with loving care. Recently when Freddy was ill, Dani went above and beyond to reach out to our vet and follow through with treatment while we were away. I could not ask for anyone more responsible and nurturing than Dani. I highly respect and recommend her for your dog as well!

Dani has been caring for my mixed breed rescue dog Monty for 6 years, and my previous dog…read moreHeathcliff until he passed. Walks, drop-ins and boarding services are all top notch. Monty had some socialization issues and Dani worked closely with myself and my trainer to help Monty overcome his fear and aggression. If you want your dog to be in a home environment and not a kennel or stall this is the place. Outside play, indoor naps and lots of cuddles await your furry friend.

Thien and his team are amazing. The hikes and trips he takes our dog on are incredible. The Dog…read moreSlob takes extra care with our puppy so we know he'll be safe and having a blast! One of the best parts of the day is getting the update of where our bulldog Oz went for his hike, including amazing pictures. Highly recommend this team.

Every week, our two high-drive Australian Shepherds look forward to their adventures with Thien and…read morethe gang, whether thats an off leash adventure in the woods, the beach, or hitting the pavement in the city! We are so lucky we found him when we moved to Seaport! He also understands dog behavior, and we have noticed a huge difference in our dogs since we started working with him--they are a lot calmer and less anxious. We also love receiving the pupdates in the evening, which includes photos or videos of our four legged companions. He also shares some of their day on his Instagram page. If you are looking for someone who goes above and beyond for your dogs, has consistent communication, and genuine interest in your life with your dog, look no further. We cannot recommend Thien and The Dog Slob enough!

We have been happy customers of Brookside walk and train for 9 years! Dinyee is a fantastic trainer…read moreand fundamentally understands dog behavior. She centers on communication and structure for our dogs; this has helped keep our dogs calm and less anxious. She has helped our family with approaches to use at home to build those skills. We starting with training for our rescue dog and now for our new puppy. With both dogs we learned so much and this continues to improve everyones quality of life! We also use Brookside Walk +Train for daycare and boarding. Both services keep our dogs environment consistent and are really convenient!

Had a 1:1 consultation with Dinyee to see if this place would be a good fit, and she was so…read morealarmingly hostile we left in the middle of the appointment. She also did not look at or interact with our dog, and kept correcting us about information that we clearly would know as the dog's owners. Based on the positive reviews she must be doing something right, but I'm not interested in interacting with her again (and I usually like everyone). My partner and I still talk about that bizarre experience.