I hate writing a negative review and would normally just let it go, but I can't in good conscience…read morerecommend this business for daycare as my life and my pups life has been completely altered after sending him here. I moved to Boston in November and decided to send my dog to daycare and boarding here as it's close by to my home. Previously my dog was in daycare for years in our other city we lived in and he absolutely loved it. Immediately upon arriving to this location it is incredibly small. I believe they take the pups on pack walks so they're not inside the whole day. It's so small inside I don't see how they even have enough room to play. I started sending my dog here on Saturdays and I noticed he would start crying when we would turn onto the block. I'd drop him off and he would have a complete meltdown and I didn't understand why, as the staff here is incredibly kind. I also had to start traveling for work, so when my pet sitter couldn't stay with him I'd send him to boarding, which they'd transport him to their Roxbury location. It was like pulling teeth to get any updates on how he was doing. They don't answer their texts sometimes for a full day. I had to beg them to finally start uploading a report card just to know how he was doing or if he was ok. The lack of communication alone should have been a big enough red flag to stop sending him here, along with the stress he seemed to be under upon drop off and pick up. In January I sent him for boarding for a work trip and a couple days after I picked him up he got incredibly sick. He ended up having to be hospitalized for a couple of days and I paid almost $10k in vet bills. They said he likely caught something from another dog. Several months later, again after a work trip he now won't let any of my dog walkers approach him with his prong collar. I don't know if maybe someone at the Roxbury location handled him aggressively with his collar, but he's 5 years old and has been wearing this collar since he was a year and a half old. We have never had issues with it until I started sending him here. I have no idea if something happened to him at that location since their communication is abysmal. A couple of days after this, I saw a Facebook thread of a woman who sent their dog here for a simple nail trim and they gave her pup back with a popped blood vessel in its eye and said they had no video footage to provide when she asked. Everyone in the comments said that a popped blood vessel in the eye is a sign of strangulation, and people started sharing their terrible experiences about this place. This would make sense why my pup doesn't want anything near his neck anymore. I'm not sure why there aren't many google reviews, but there were hundreds of comments of people sharing their unsettling stories here. On top of the financial stress this has put me under, I've also had to completely change my work schedule to walk my dog since he doesn't trust any walkers anymore. I now have him in a harness and have been doing more training with him, but I've had to cancel all of my travel for work because of this. I've never had any behavioral issues with my dog until sending him here.

They are friendly and very pleasant people. My dogs love going there! They do a superb job. I…read morehave two Cocker Spaniels, and that breed requires a lot of detail and time to clip and groom with a proper Cocker Spaniel cut. They are patient and attentive to details. This is the place to go to get your dogs groomed well! I can't say enough good things about them!

We love Melissa and her staff. We have been bringing our dog Nash here since he has been 3 months…read more He goes here 2-3 times a week and jumps out of the car to go meet at the gate. I would strongly recommend The Dogmother to any and everyone. Rates are great and your dog could not be in better hands.

We are so grateful for Melissa and the care she gives to our rescue pup! Our pup was not a good fit…read moreat other daycares, and the care Melissa provides has allowed us to keep her. We highly recommend her service.

Once again, this place is amazing! I dropped my dog Kelly off there again this past week for her…read moresecond stay. I was going to say goodbye, she ran right past me to the woman who works there. She clearly LOVES it there - the wiggle butt proves it!

I have boarded my dog Bailey multiple times. She is older and sometimes not very friendly with…read moreother dogs while I have her on leash. The staff understood my concerns and said they would acclimate her slowly and watch for cues of stress. She did just fine. They even took a video to show us how much fun she was having and how sociable. That is a testament to their expertise and handling. She bolts out of the car now and goes right in! Recently I had to go out of town on short notice and they took her without a problem. Love that they are open for pick up/drop off 7 days a week. Really love that a staff member sleeps over!

The team @ Pawmenities were outstanding as I had my dog there for over a month due to travel…read moreoutside the country. The communication and daily updates were excellent. My dog was so happy with the care he received he didn't want to come home. Highly recommend Pawmenities for peace of mind. Whitney

I am very disappointed with my experience with Pawmenities before the service even started, and I…read morewant to share my experience for anyone considering leaving their dog in their care. I made a boarding reservation for my dog and paid a 50% deposit on June 10. When I needed to adjust the boarding dates, I contacted Pawmenities a week before the scheduled service multiple times by email, text message, and phone, but I received no response for several days. The automatic phone system was especially frustrating because it directed me to communicate by text message, but my text messages also went unanswered. The lack of communication was extremely concerning, especially since this was my first time using their service and I needed to feel confident about where my dog would be staying. Because I could not get any answers, I drove to the Lynnfield location expecting to visit the facility. I was surprised to find that it was only a pickup/drop-off location and not the actual boarding facility. I requested a tour of the boarding location, but my request was never addressed. Two days before the scheduled boarding, after several days of trying to reach them, I finally received a text saying they could accommodate my dog on the requested new dates. However, my concerns were never acknowledged. There was no explanation for the lack of communication, no apology, and no follow-up regarding my request to visit the facility. At that point, I no longer felt comfortable leaving my dog in their care. I canceled the reservation and requested a refund of my deposit, but I never received any follow-up communication or reimbursement. A boarding service requires trust, communication, and confidence, especially when it involves the care of a pet. Unfortunately, my experience before the service even began did not provide the level of communication and reassurance I needed.

I wouldn't board my two small dogs anywhere else! The dogs get picked up and returned home. They…read morehave large outdoor areas where they can run, and the dogs sleep in the living room, not in crates. The owners are outstanding.

I don't usually write reviews, but I feel it's important to share what happened after boarding my…read moredog here. When I picked him up, he seemed unusually withdrawn and upset -- something I've never seen in him before. A couple of days later, he became protective of his food and even bit me, which has never happened in the past. This behavior change makes me question how he was treated or what kind of environment he was in during his stay. I wish I had more transparency about how the dogs are handled and supervised. For anyone considering this place, please make sure you ask detailed questions about their care routines and how they manage stress or behavioral issues. I'm honestly heartbroken and won't be bringing my dog back.

My Daisy has been going here for at least 2 years for grooming. I definitely recommend them for…read moregrooming. My dog is very stubborn and not easy to work with, but her groomer Jess does a great job, and she's very professional.

Great service love the groomers they always do a nice job on my dog never have a problem making an…read moreappointment I definitely recommend them!

I cannot say enough good things about Thoughtful Paws. Our cat is not particularly welcoming to…read morestrangers and we were nervous about leaving him with someone he didn't really know. It was all for nothing! Our initial meeting with Jess was great and Devin and our cat got along like old friends. We got regular thorough updates with great pictures and the info that we had requested. I would give the business 10 stars if it were an option. We will 100% use the service again!

Thoughtful Paws is the best pet care service we have ever used and we feel very confident that our…read morecats are being well taken care of when we go away on both short and long trips. Jessika and Devin are extremely professional and leave detailed daily messages with photos so you always know how they are doing without worry. Our cats have gotten to know them and feel very comfortable in their care. You can tell it is a passion for both of them beyond being a business. When we first started using them many years ago, Jessika came over to talk about their services and meet our cats and we felt comfortable immediately that she was trustworthy, knowledgeable and caring. We can't recommend Thoughtful Paws more highly!

We LOVE Monica and Pedro! Our dog thinks of them like a second family! We appreciate all they do,…read moretheir flexibility, and how attentive and knowledgeable they are.

Monica clearly loves cats and has gotten along very well with my tabby, Reese. She is reliable and…read morecommunicates well which puts me at ease while I am away knowing my cat is in good hands. I highly recommend Monica.

Carol is the best cat sitter we have ever hired and we've had cats and hired sitters for 30 years…read more I can't say enough good things about her. Our two cats connected with her quickly because she is a real cat person, not just someone who wants occassional work and is willing to to cat sit. She was very communicative and sent us pictures and videos of the cats playing with toys she brought and left for the cats. If I need a cat sitter in Boston, I would never hire anyone else.

From the owner: Pawsitive Cat Care doesn’t just pet sit cats. We also do small pets such as hamsters, gerbils,…read moreferrets, fish and birds. Give us a call if you need us when you go away.

I've boarded my cat with Cat's Pajamas Inn on two occasions, and Patty is outstanding! Both times…read morePatty took great care of my cat and sent me regular updates. Each cat gets their own condo in a large room attached to Patty's home, and Patty takes each cat out (one at a time) to play with them. I'll definitely be brining my cat back here in the future.

I went to visit this place to meet the owner and see what it was like with the intent of…read morepotentially having my 6 mo. old stay there for a couple of days. It was clean. Patty, the owner seemed lovely. I wasn't thrilled about the size of the crates 6x4, but figured we could do a trial run for 1 night before his actual stay. We agreed on a day and time for me to bring my cat and the day before she asked if I could come at 9:00am instead of 9:30am because she was heading out for 2 hours at 9:15!! WHAT?? She thought nothing of having me bring my cat who had never been there before, shove him in a crate and the leave right after he gets there for 2 hours? The whole point of me bringing him was for her to meet him, see how he does. When I asked if it might be better to bring him later that day when she would be around, she said no I'm having company!! Again WHAT?? How much attention and time was she planning on spending with my cat who would probably have been frightened as can be. I would NEVER bring my cat there and I'm so happy that I learned what she's truly all about beforehand. Looks can be deceiving!!