We've been using Happy Pet Care for dog walks 2-3 times per week since we adopted our lab mix puppy…read more(2.5 years ago). Mary is always so responsive, kind and flexible - which is so important when you have a dog. There have been multiple occasions where we need to switch days, length of walks, or add on an additional walk. Mary has almost always been able to accommodate us! My pup can be nervous around new people when her humans aren't around, and they have all been wonderfully patient with our pup. Typically there's one walker who is assigned, which is wonderful for consistency, especially when she was younger. Her whole team is amazing - Sophia, Jen, Matt, and Debra. Thank you for helping us care for our fur baby!

Our family loves Happy Pet Care! Mary and her team are amazing! They take the best care of our…read morepup and are always flexible with our ever changing schedule! Lucy is always happy to head out with Jen and she sends the best end of day reports! I highly recommend Happy Pet Care!

This company is incredibly reliable. I think it's phenomenal that they rotate the dog walkers…read morearound and have a large staff so that I never have to worry about if my dog is getting walked. They are also competitively priced considering the expertise and care they bring to dog walking.

Above and Beyond are just that! We've had amazing service. The staff are friendly and…read moreprofessional and communication is top notch. We really appreciate the care they've given our boy over the years.

We've been using On Call Pets for over 2 years and they have NEVER let us down! We primarily work…read morewith Shelby and Cat but have also worked with the owner, Kelly. I knew our pups were in excellent hands, but that was confirmed when (due to surgery) I was home when Shelby or Cat came over a few times and our dogs were very excited to see them and were jumping with joy and giving kisses. Shelby has also dog-sat for us overnight and was wonderful about sending us pictures and updates, often sharing a picture of Marvin snuggling with her. I think what really sets On Call Pets apart is the excellent communication, their passion for the animals they work with, and also the very reasonable prices. I had used other services in the past before moving to Brookline that I thought were fine, but On Call Pets blows them all out of the water.

On Call Pet Services is run by Kelly Lapre, who works with a team of other people. We've only…read moreinteracted with Kelly, and have found her to be very responsive (as in, nearly always responds within in 15 minutes of an email) and 100% available (she has never once said no to a gig). For cat sitting (2 cats, uncomplicated needs), her rate has been $16, which I find very reasonable. That said, we have been working with Kelly for about a year and a half, and recently decided to switch to another cat sitter. This was not because of anything overwhelmingly egregious on Kelly's part, but rather that we've had better services from other sitters in the past and would like to return to that. For instance, other sitters have always texted us pictures and updates about our cats. With Kelly, I found that she'll give me a brief update if I email to check in, but that's it. I would've preferred if she texted pics daily with every visit as a standard. (Note: When I emailed Kelly to share some concerns/feedback and ask for our keys to be returned, she stated that she is happy to do this for her clients upon request.) Another example is that over a longer gig (4 days) this summer, we returned home to an empty water bowl and two very thirsty cats. When I asked about it over email, Kelly wrote, "I gave them water every time I saw them just like I always do. I have been watching cats daily in the heat for ten years and two cats will empty a bowl of water in one day when it's hot. The water bowl is not big and now that I think of it it was empty each time I came so maybe when your [sic] home you fill it more often or there is another issue." I concur with Kelly that it's possible that a combination of heat, cats, time, etc may have led to the water bowl winding up empty by the time we got home (a day after her last visit), but what concerns me is that she noticed the bowl being continuously empty, and did not reach out to us. I would've been 100% okay with her putting down another water bowl (even without asking us). Also, increased drinking in cats can be a sign of something pretty serious, and I would like to have a pet sitter that has the awareness and expertise to alert me to something like this. Again, not canceling our service because of major issues, but rather some minor ones that overall just put us off. ETA: Kelly said that she mailed my key back to me. It was never received.

Michelle cared for our two cats while we were away for a week recently. This was my fort time using…read morea cat sitter who I didn't know (eg. Not a friend or family member). I will be calling Michelle from now on when we are away!! Michelle went above and beyond what we expected. She came once a day, fed them, filled their water, cleaned their litter. She also brought new toys for them and played with them. She sent pictures to us via email every day after her visits, with updates which I really appreciated since I was missing my babies and nervous about leaving them for so long. We came Home to find our apartment in cleaner and nicer conditions than we left it. She had tidied up! Our cats were super lovey, which I think was due to Michelle's great energy. We call her Auntie Michelle now, and I know my boys are already looking forward to when we leave again so that Auntie can come play with them! I Highly recommend Michelle for your pets. Professional, kind, fun and a great communicator. Thanks Michelle! Love, Nicole, Mark, GG and Scoobs.

I didn't know cat sitting could be this good…read more My cats usually hate when I travel. With my old cat-sitting agency, they were always fine but VERY grateful for me to be home. With Michelle, they're obviously glad to see me when I come back, but they've clearly had an awesome weekend! I imagine my cats saying to me: "Oh hey, did you leave? Nice to see you, I guess." They're definitely contented and happy while I'm away, which utterly warms my heart. Michelle loves my cats and isn't too shy to say it! I adore the pictures she sends me and she clearly spends a while playing with them during every visit. She's even sent me pictures where she was clearly on the floor in order to stick a hand in their favorite tunnel, so it's active, engaged play time! She honestly goes above & beyond in taking care of them. Even the house is cleaner (she tidies up the kitchen...she's put away dishes I left in the rack & cleaned the counters)! I would never expect this but I really appreciate it -- such a nice treat to return to after a trip. Speaking of treats, about ~50% of the time I come home to new toy(s) that she's given the cats, which they relish. My cats & I all love Michelle. I can't recommend her enough!

I wouldn't board my two small dogs anywhere else! The dogs get picked up and returned home. They…read morehave large outdoor areas where they can run, and the dogs sleep in the living room, not in crates. The owners are outstanding.

I don't usually write reviews, but I feel it's important to share what happened after boarding my…read moredog here. When I picked him up, he seemed unusually withdrawn and upset -- something I've never seen in him before. A couple of days later, he became protective of his food and even bit me, which has never happened in the past. This behavior change makes me question how he was treated or what kind of environment he was in during his stay. I wish I had more transparency about how the dogs are handled and supervised. For anyone considering this place, please make sure you ask detailed questions about their care routines and how they manage stress or behavioral issues. I'm honestly heartbroken and won't be bringing my dog back.

We LOVE the Mindful Mutt! The staff here are incredibly caring and have great communication with us…read morepawrents while watching our two corgis. Our boys eagerly pull us from our car to Mindful Mutt's front door when they notice where we are. Thanks Mindful Mutt for being incredible with our boys!

brought my dog to this place as a recommendation from our old daycare when we were moving to…read moreBoston. our old daycare was phenomenal- would pair dogs based o energy level/age and really incorporate positive reinforcement/training into the daycare. We miss them every day since moving. my experience with mindful mutt is that they do not actually care about the dogs - they seem lazy and did not want to watch dogs. simply wanted to throw them in a room together. well, being that my dog is very playful they did not appreciate that and told me he is not allowed to com back. I reached out to my old daycare to explain and they let me know the mindful mutt recently switched hands. seems it is going more corporate day care route - hiring inexperienced staff who don't care much about dogs at all. sad , would not recommend

Nancy and Shane are the absolute best, we recommend them without a doubt…read more Our cats have actually become friendlier and more relaxed since they have started taking care of them whenever we are away. In addition they take great care of our plants, have helped us receive packages and even send us daily reports per visit with multiple photos. They are the best, are completely responsible, go above and beyond with their quality of service and are really nice too and super cool. They gave us a cat calendar as a holiday gift it included our cats!!

Very reliable and careful. They visit my cat every other day when I am away. And send me photos!read more

I cannot rate Boston Fetch highly enough. We have used them for the past two years as our dog…read morewalkers and sitters. The team at Boston Fetch is respectful, responsive, supportive, kind, trustworthy, and fair. Most importantly, they've treated our dogs like they are their own. They send a report after every walk with a map of the walk, a short comment about how it went, indicators of the dog's actions (pee, poop, water), and the BEST photos of the dogs - who always look so happy. While they most often walked around the neighborhood, James would sometimes go the extra mile and take the pups to Franklin Park for an extra special adventure. We trust Boston Fetch so much that we had James as our sitter for our 2 week honeymoon - during which we were often without service or otherwise not able to answer. We came back to two very happy and well-cared for pups! If you're looking for a dog walker in the JP area, stop looking and call Boston Fetch. You won't regret it!

Wonderful staff that my dogs love! Cannot recommend this business enough. We get so many pictures…read moreof our dogs having the best time out on their adventures.

First of all, Jess is fantastic. Made me feel at ease and comfortable. She likes to go over all of…read morethe details, which was more than ok with me! Jason was my contact for the visits. Details: nearly 19 year old cat, needs 2 visits per day, no meds, prone to senility. For the first time since she's been older, and I have traveled, I came home to my home not smelling and looking like a barn. Completely trustworthy, daily check ins, reliable, happy cat and owner. What more could you want?

I cannot say enough good things about Thoughtful Paws. Our cat is not particularly welcoming to…read morestrangers and we were nervous about leaving him with someone he didn't really know. It was all for nothing! Our initial meeting with Jess was great and Devin and our cat got along like old friends. We got regular thorough updates with great pictures and the info that we had requested. I would give the business 10 stars if it were an option. We will 100% use the service again!

We used Paws About Town for a few years while we lived in Newton MA. Im a first responder, so i…read moredont have a set weekly schedule. They were the only dog walkers we could find that were willing to work with our schedule. Our dog is a blind Puggle with a big personality. She absolutely loved every time she got to have her play dates with Jason. You can tell he truly loves what he does and cares about each dog. We even had them board her while we went on vacation a couple times. Honestly I'm not sure I would trust anybody more than Paws About Town with my dog.

Im not sure what I should say here, Lauren took my pup in for an extended stay but when I got her…read moreback about 2 months later during the winter, my pups ears looked different - ie fur missing etc. I ended up showing this to the vet and vet said this is due to the cold and frost bite - what this means Lauren had her hubby left my dog out probably all day in NH winter cold. I should known not to meet up w her hubby when he came to pick up my pup. The fan smelled nasty, my dog was shivering and the guy looked he dirty and not probably showered in days - red flag. If this is what they do they should be reported about "house sitting" - ie leaving the pets outside ontheir property instead of inside their home.