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    Pawlouse Veterinary Therapy

    3.7 (3 reviews)
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    1 year ago

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    Animal Emergency Clinic - kitty cat

    Animal Emergency Clinic

    (34 reviews)

    We had a very scary emergency with our young cat, who had been throwing up all day and stopped…read moreeating and drinking. We brought him in, and the doctors quickly took x-rays and discovered he had a string wrapped around the base of his tongue, which can be very dangerous. The doctors and staff were incredibly kind, compassionate, and understanding throughout the entire process. They clearly explained the situation and the recommended surgery, but it was unfortunately far outside of what we could afford. When we asked if there were any other options, even if they carried more risk, they took the time to listen and worked with us. They agreed to carefully cut the string under his tongue and allow the remaining piece to hopefully pass on its own. They were honest about the risks, but they respected our situation and helped us pursue the option that gave him a chance while still being financially possible for us. They also gave him anti-nausea medication, fluids, and pain management to support his recovery, and made sure we understood exactly what to watch for at home. I'm so grateful for how kind, nonjudgmental, and caring everyone was during such an emotional and stressful time. It was clear they truly cared about our cat and wanted the best possible outcome while also being respectful of our financial reality. I would absolutely recommend them to anyone facing a pet emergency.

    I have had to use them twice now! The team has 100 years of experienced vet care between them. Last…read moretime my dog injested a bunch of chocolate which is toxic! They took her in quickly and got right to treating her. If you care about your animal and need help they are there when no one else is open!!

    Pet Vet Hospital and Wellness Center - Rufus in his little travel trailer, cart, case. Wondering where to next?

    Pet Vet Hospital and Wellness Center

    (23 reviews)

    They took care of my bunny Rufus who has dental issues. Though very very busy they try hard to…read moreaccommodate needs and scheduling and get things done to your satisfaction. Rufus responds great too everyone there. This is his go-to for all care. He is considered an exotic animal and their isn't much help for his kind out there. Top-notch, quality and greatly appreciated!

    I was here from out of town had an urgent situation with my Frenchie who most likely got into…read moresomething dead or bad food. He was throwing up, shaking and had diarrhea. I couldn't find a vet that could take him same day to check him out. And, no way of knowing reputable vets in the area. Pet Vet got him in quickly and recommended blood work to start off. His tox levels were good but very high white blood cells which indicated infection, and a slightly distended stomach. Dr Udy (sp?) suspected he ate something bad so she recommended antibiotics, probiotics and fluids, and he hung out there a few hours for observation. I picked him up later, and she came out to talk to me. She, and the whole staff could not have been nicer. She also spent quite a bit of time removing the CRUST from his nose. I didn't know it could even come off, and it was looking terrible. Now it looks "brand new" I appreciated that so much, you have no idea. Now, of I wish the bill could have been cheaper. I was not under any illusion about that. We went home with several medications and he's doing just fine now. I highly recommend Pet Vet. If I lived in Spokane Valley they'd be my vet.

    The Paisley Pooch

    The Paisley Pooch

    (26 reviews)

    First time going there and I loved it ! So personal ,kind…read morefriendly loving to my dog He went home happy and clean smelled so good ! The staff was knowledgeable of my kind of dog and knew exactly what to do and I was happy of that ! They made him feel welcomed , special and loved . I would recommend this grooming place to anyone ! Thought it was so cool to have a family owned place it's pretty special and personal and fun to see family working together ! We will be back

    After almost two years as a loyal customer, I will NEVER bring my dog here again. I paid for…read morefull-service grooming and was extremely disappointed with both the results and the manager's response. Because I was working on the day of the appointment, my boyfriend dropped off my miniature poodle. He relayed my haircut instructions and showed the groomer a text I had written with additional details so there would be no confusion. I specifically requested that his paw pads be shaved. When my boyfriend picked him up and sent me a picture, his haircut looked cute, but his paw pads appeared completely untouched. I called to request a refund because I paid for a service that, from what I could see, had not been completed. The manager told me she had personally groomed my dog, insisted she had done his paws, and refused a refund. She offered to have me bring him back, but her rude, dismissive attitude made me unwilling to return. The most frustrating part was her attempt to blame my boyfriend. She told me she does not like female clients sending their husbands or boyfriends to drop off their dogs because, according to her, men never know how to describe anything. She said this happens all the time and claimed it was completely my boyfriend's fault. He literally showed her MY WRITTEN INSTRUCTIONS, and she acknowledged reading them to me. She also claimed she followed the text. How can she acknowledge seeing exactly what I requested and then blame my boyfriend for failing to describe it? Her generalizations about her clients were insulting, unprofessional, and completely unnecessary. I politely told her I would not be returning. When I asked to speak with the owner, she declined and told me she had flagged my account. Being treated this way for questioning whether a service was completed is beyond frustrating. I paid for full-service grooming and expected the requested work to be completed. I also expected a manager to address my concern respectfully. Instead, I got excuses, blame directed at my boyfriend, and an attitude that cost this business a customer of nearly two years. Absolutely unacceptable. Save your money and take your dog somewhere that respects its customers and takes responsibility when concerns are raised.

    Pawlouse Veterinary Therapy - animalholistic - Updated October 2026

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