I'm a veterinary professional that now works a remote job after spending the majority of my career…read moreworking in various hospitals. Up until that transition, I've personally performed everything my dog needs myself (under DVM supervision of course) for his entire life. In the 15 years I've been in this field, I've see a wide spectrum of care, most of it done by amazing, highly educated, and dedicated professionals but sadly, I've also seen too many instances of carelessness that led to poor patient outcomes, so I am extremely cautious about who works on my animals. Honestly, I can be kind of a pain in the a** until my trust is earned. I am happy to say that my experience with the Blackhawk crew has been excellent. My boy is 11 years old, very anxious, has multiple issues, and, true to the vet med rules that tech pets always have to be more complicated, is now dealing with a chronic illness that has been difficult to diagnose and treat. I'm not a fan of old-school veterinary medicine. I want my animals to always have the most current, evidence based care and I feel like Dr. Isom meets the mark here, which in my experience is less common in more rural areas like this. She is thorough in her assessments and discussing treatment/diagnostic options, even going the extra mile to consult with specialists as my boy's case continues to defy the norm. I am terrible with remembering names so I know I am not giving enough recognition to everyone that has worked on my boy, but Carolina and Dr. Isom have been very understanding of my background and my dog's sensitivities. The team has done a great job customizing my boy's visits to minimize stress for us both, which I deeply appreciate. I also have to give everyone extra props for accomplishing all of this while also transitioning their practice management software over to a paperless system, which is a HUGE undertaking to be handling on top of the usual demands of our profession. Well done guys!

Will never bring my animals here again. Had a horrible experience with our cat this month that…read moreended up having to be put down on my 6th visit into the office. Dr. Wert lacks bedside manners completely, unprofessional and spoke down to me. My cat was peeing blood and they didn't do any X-rays or lab work, they just manually cleared his bladder and sent his home several days in a row. Maybe if I had brought him somewhere he would have made it. But never again to Blackhawk. The only thing nice I have to say about the office is the receptionists are nice and so were the vet techs.

The thing about love, it shows up in the most unexpected places. It shows up in a waiting room that…read moresmells, inexplicably and perfectly, like Cinnabon. Not antiseptic. Not animal. Cinnamon and warmth, like a cozy cafe with the sweetest little veterinarian baristas. The technician asked about my baby's mental health, not just her weight, not just her vaccines -- her feelings. Like she was a full soul deserving of consideration, because she is. The vet got down on the floor. She sat with her, played with her, met her exactly where she was. Every door was opened slowly, carefully, and quietly. No sudden movements, just patience. It was a spa. The soft neon light stating "Cat Parking Lot" and the delicate and calming music drifting through the air made the environment feel like a sanctuary. It was the first time I understood that how we care for the ones who cannot speak for themselves says everything about who we are. I will never go anywhere else for as long as I am in the area.

Our dog was overdosed by staff at this vet during preparation for a routine annual dental. They…read more"accidentally" gave her a med we gave her at home. We told them verbally and in writing, that she already had the med. When we returned the next week for a follow up and were charged $92 for the pleasure, I said it would be a good will gesture if they would comp the follow up due to their error. The response was, "Why does everyone always want a discount? And they was no permanent damage to your dog..." I give them two stars because my dog is still alive.

Everyone I dealt with here was friendly, compassionate, and over-the-top helpful. I can't recommend…read morethis clinic highly enough!

Entire support staff including and especially management are bad…read more The reception team, while sitting next to the phone, will not answer but instead listen to calls as they are coming in. They text or return calls when it's full enough, usually the next day or so. The management expects patients to read and understand text communications and will scold you for calling or visiting the office in person. Example: We sent you a message there was no reason for you to call or come to the clinic. It is widely known Lincoln Heights has the worst reputation for service. They pride themselves degrading other vets. The manager is a bully and the reception team are Lazy, spoiled and entitled. Hold your nose. They stink

I love Dr Cathy. She is the most caring, gentle person. She cares so much about all animals. I…read morecan't thank her enough for all she does. She will go out of her way to help me with the cats I rescued. I highly recommend her for any of your worries about your animal.

Yesterday we had occasion to require a mobile pet service as soon as possible. Dr. Megan Cathey…read morewith her mobile per service, Gentle Veterinary Housecall Services, answered our prayers. One of our dear family pets was closing in on his final hours in this world. Rusty needed his passage to be eased, and our son was most distraught over the heartbreaking situation they were facing. My message to Dr. Cathey and a most timely return call eased our concern. Dr. Cathey understood the gravity of the situation and immediately set to preparing. She was at our son's home within the hour, providing the care and compassion necessary. Dr. Cathey clearly has the best interest of her patients and their guardians at heart. Her prices were very reasonable, in fact less expensive than the other services I contacted. We can recommend no vet more highly than Dr. Megan Cathey. We are thankful for her and what she provided us just when we needed it.

Malachi does such a great job grooming our bernedoodle! You can tell that he loves dogs too. Highly…read morerecommend!!

I am a regular scheduled customer, I have a long haired collie that I inherited about two years…read moreago, when I received her she was about 8 years old and had not received the greatest of hygiene care. I called and they came out the next day giving her the greatest care. She gets excited when she hears Amand's voice knowing she is going to get pampered. Amanda does a great job, highly recommended....

This is THE place to board dogs! When fly out of Spokane, we drop our dogs off here! They are well…read moretended to! In fact, as soon as we turn o to the road heading towards Wheatland both dogs yip with excitement !!!!

First I must say we have boarded our dog before but I had never felt so comfortable leaving her as…read moreI did this time. The owner is super friendly and has a well maintained kennel. She was very thorough during the drop off process. She sent photos and videos while our dog was there. Also very responsive to texting me with updates. I highly recommend as this place is awesome. We will definitely go back!

This company is amazing, producing wonderful and healthy dogs! The proof is in my experience and…read moresupports the 5 star rating with ease for many reasons: 1. Customer Service: excellent and thorough communication. Paperwork was well organized and complete. The company went out of there way to fly my new baby home before the holidays! Flawless all the way! 2. Dog health: the dog was on a schedule for shots and deworming Everything was complete as planned. The dog was even chipped. I just have to complete her last couple of distemper shots as planned and expected. She came with a certificate of health and contraShe is beautiful and very healthy! 3. Dog disposition: very calm and trusting dog. She is gentle, smart. She slept on my bed the first night. No crying, no whining, she did not get up and roam. I took her out at 3am to potty then back to sleep til 0730 am. She loves her dry dog food. Very healthy appetite. Best of all she follows me everywhere and loves to Cuddle. I named her Miss Chloe'. It fits her. 4. Train ability: I do not want to throw too much at her at once she is not quite 4 months yet. But so far she sits on command. She walked on a leash and harness, she listens intently and tries to understand. She lifts her paw to shake. She is so calm. It was like she has lived here for a long time she is so well behaved. She is very intelligent and definitely an easy learner. 5. Overall: I have no complaints! My experience with Savvy Bernedoodle is flawless. I would recommend this company without reservation! My Bernese is the best dog on the planet. Worth every penny! The old saying "you get what you pay for" applies here! I am amazed and in love with my new family member! Update after 4 years: I love my Bernedoodle, Bernice. She is still very healthy and very high energy. She is faithful and has a funny personality. I did not expect the hyperness but she is finally calming down. She is not really what I expected for several reasons - I purchased a micro mini dog but she is not under 20lbs. She weighs 40lbs. I also was hoping for furnished - she is not. (the breeder did tell me she might not be) I was hoping for no shedding- she sheds a lot! (breeder also warned me about shedding) But despite the disappointments, I love my dog. She is family now and a life long friends.

We got our Olivia 1 week ago from Crystal at Savvydoodle and could not be happier. She is the best…read morepuppy ever. Because she does not release her puppies until they are a bit older, 12 weeks, they are so well-behaved. She matched the perfect temperament to our needs. Olivia is the smartest puppy we have ever had. She has already learned to ring the bell to go outside, comes and sits. Her personality is exactly what we needed. Thank You Crystal for this amazing addition to our family.