Another conveniently located store. It's right on the subway line & so easy to find. The selection…read morein this PJ's isn't the best, because of the small footprint of the store. But it seems to have the essentials for stocking up or when you are getting your first pet. They have many adorable puppies & often kittens for sale in the store. Though I would never buy one here so as not to support any puppy or kitten mills. Also, their prices for these puppies & kittens are ridiculous. $1900 for a kitten? Even if it is a pure breed, there are so many animals in shelters looking for homes. I recommend anyone interested in getting a pet to visit a shelter or a store (like Pet Smart) that partners with pet rescues & adopt instead of buying. We got our cat through adopting & he's the most affectionate, smart, polite cat I've ever had!

I hate to say it, but this is where I got my dog...and he's really the best thing ever. I got very…read morevery lucky with Finn. The fact that he's well behaved, healthy and has never shown any signs of a puppy mill is excellent and made me believe in "pet stores" if only for a fleeting second. I will say that I'm not a fan of their other locations - specifically the Square One location...the dogs are to many in a window. When I got Finn he had his one cage/window and the staff was very good with him, and his area was very clean. The staff seem to care a lot about the animals there and they did a check on me and I had to fill out forms to make sure I was a suitable owner, and they were extra vigilant because it was around Christmas. They also mentioned that they refuse to sell or even carry black cats around Halloween and bunnies around easter to assure that the animals are going into the right homes. When I was ready to take Finn home, they gave him a bath and put a free dose of revolution on him. They also helped me pick out the correct crate for his training and threw in some items I would need. He still has his first toy from there - albeit it's beaten up - as that was 3 years ago. As bad as this is going to sound, Finn also came with a "warranty", but it covered any health problem he was born with or anything that he picked up in their care. He also came with a record of his shots and such. I will admit, that warranty came in handy since he was born with a cherry eye that needed surgery and he had picked up a parasite as well as dog lice....yes, he had some health issue, but nothing life threatening, more just annoying. I'm not going to suggest you buy your pet here, or from any pet store....but I will say that pet store animals need good homes too. If you do decided to get your pet from a pet store, this is the one I would go to. On top of selling great animals - they have pictures of all of their animals they have put into good homes around the puppy area as well as at the front cash area - they sell great food, as well as all the supplies you will need.

Excellent new location and very helpful staff. A big improvement over the former small space.read more

Called to find out if they carried what I need and to also verify COVID-19 rules. They were nice…read moreenough on the phone. Got there and showed up brown and the service was horrible -- at one point condescending. So I dropped $1076.81 on my new puppy on Amazon instead. This dog will be spoiled. That was just the beginning. Global Pet Foods will NEVER get my business. Brown girl got some change -- pun intended.

I am very disappointed with my experience with Pet Valu…read more My order #2352046399, placed on January 4, was lost. I want to clearly state that I have no complaints about the store staff -- they only process completed orders and were not responsible for what happened afterward. I also want to highlight a concerning practice that appears misleading: products are advertised at promotional prices, but after placing an order, such orders are not confirmed or simply disappear without clear explanation. The main issue was customer support. Instead of resolving the problem professionally, representatives raised their voices and limited the solution to only two options -- wait an undefined amount of time or request a refund. There was no real effort to investigate the issue or provide clear communication. This situation was not my fault, yet it was handled in an unprofessional and disappointing manner. I expected a much higher level of customer service from a company of this size.

Friendly smiling hosts…read more They carry the brands I buy so I no longer have to cycle or drive to a dig

Great inventory friendly staff they go out of their way to help…read more Will surely miss it when we move north

Seriously I walk here because is close by my company event. I have no service, I was just in the…read morestore in 5 mins and the rep asked if I need help. I told him no and he ask why lol I said I have a coupon from Fromms and I'm checking the condition and he's like ok fine. I went to the cashier with my $30 dog food to check out and I tapped my card and it was declined and he goes wow. Yes maybe I have my Amex so i inserted my visa again and ask if there's cash discount since I saw a sign for 10% off. He goes I have a sign, can u read, that's why I have a sign and food is not included. Dude, u r in customer service I can ask right? Seriously never again!,

Great place. Friendly staff with lots of dogs. They followed our dog on Instagram so we had to…read morecheck it out. They make their own brand of food which is very healthy and reasonably priced. Great team here and very friendly to our little Monster. Recommended

i was in the neighbourhood for a meeting and passed the shop on my way, so I gave it a look. I…read moregave it a visit to the Kitty Corner (and what an adorable name) and picked up a snack for my cats. The store was clean and well stocked, and the cashier was friendly and helpful. If I were in the neighbourhood I'd definitely find no problems visiting them regularly to shop for pet supplies.

Walked in and three staff were there, one talking at the door with a visitor, and two on the floor…read moreworking on something. I looked around the store couldn't find a product I often buy there, though I noticed the brands had been moved around. I searched the aisles for about 5 minutes more minutes. One of the younger staff did apologize that the aisle was unpassable. Seemed like a nice kid. But none of them greeted or offered assistance. Headed out to Global Foods, where the selection is better and the staff are attentive and helpful. It would worry me if the franchise was mine. As I left the staff/manager finished up his conversation with someone who obviously wasn't shopping. With the world going to delivery, I would invest in better customer service habits.

They must have recently hired new people, I go in and there's 4+ friendly faces behind the counter,…read moreI can also hear them quietly training each other. Great customer service. This location is on the smaller side but has everything I need as a cat owner. Thank you!!

You guys can't control specific dogs and end up with injuries, I would not recommend this service…read moreat all.

I bought a pack of toothbrush from Pet Valu on 1235 Bay St. I realized that the toothbrush is not…read moresuitable for my dog's mouth. I explained the seller that the toothbrush was not used and I only opened the cover when I realized that the size was too big. She agreed to take it back and I will buy a suitable one. When I went to choose the toothbrush, she changed her mind and said that we will not take it back. The employees do not behave professionally at all. The day I went there to buy that, I asked some questions about the toothbrush and shampoo, which unfortunately the seller didn't know how to answer and started telling stories. In my opinion, it is very important for the store manager to train the employees to give the customer enough information so that the customer can shop more easily and does not need to change products.

Gotta give a local business like this some love. They manage to have A LOT of inventory for the…read moresmall space they're in. I've often found items and pet food here that are out of stock at other big box / chain pet stores. They're really nice and helpful, have regular sales, and sometimes even hand out a very generous amount of free samples. Do not overlook this pet store. They're north of St. Clair West, on the west side of Bathurst.

Rude male staff, expensive products, low quality, no exchange/return for the products which are…read moredamaged in 1 day.

This is a new pet store. They seem to cater to dogs and cats' needs, like toys, food, climbing…read morestructures, and grooming. Looking at the food, they have some very fancy food selections, like Chicken Tender Wraps with Cheese, Lamb wrapped gum, Japanese Wagyu Beef Stick, Grilled Chicken Gizzard Skewers Teriyaki, etc. The store is well-stocked, clean, brightly lit, and spacious. The customer service was courteous. The store has a resident Corgi, which is extremely friendly and quiet. The store opened about May 2024. The store is wheelchair accessible but there is no door-open button. There is paid neighbourhood street parking. Review 2024-242