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    Paw Parents

    5.0 (2 reviews)
    Open • Open 24 hours

    Services - Paw Parents

    Pet boarding

    Dog walking

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    6 months ago

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    6 months ago

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    Rover’s Place

    Rover’s Place

    (56 reviews)

    Today I had my 13-year old Havanese groomed at Rover's Place, and I'm thrilled…read more After a brutal groom at Wags on Willow (reviewed separately), our vet suggested Rover's, and I'm so glad. My senior dog can't take epic grooming sessions, and her hair was choppy and uneven after her last groom. Her ears and tail had been weirdly shaved, and I wasn't sure we'd be able to make her look normal again during her lifetime. The staff at Rover's is friendly, patient, and knowledgeable. The groomer we saw today has been grooming for 18 years, and had my sweet pup groomed in 45 minutes--and it's the best cut she's had in years. She did what she could to round out her ears, and to help set her up with a cut she can grow back into and look like herself again. My dog is fluffy, soft, adorable, and HAPPY! As a side note, all of the groomers there today were being so warm and friendly with the dogs in their care. I even saw one groomer sitting on the floor keeping a dog company while it waited for its owner. We will be going to Rover's for our grooming from now on!!

    We boarded our 2 yo baby here over the summer after doing a trial day with them, where she did…read morewell. She is a dopey but strong dog, and super sweet and her definition of playing with other dogs frequently involves jumping over them, something we have beenn working on. Up until her boarding experience, she had successful play dates with doggy friends, ran around at the dog park with friends, overall did well. During her stay, we were out of the country. After a successful trial and all the positive reviews, we were confident she would do well. It was not her first time boarding, just her first time at Rovers. Well - in checking in with the Webcam, we would find that she would be let into the group room for moments, jump and then be created for 30 minutes or more at a time - repeatedly. Meaning she would get minutes of free time per day to play or get energy out. This went on every time we checked until I finally contacted them to ask what was going on. I totally understand needing to separate dogs that create issues with the group, but she was there for 10+ days and this went on every day. SHe was getting little to no interaction, just punishment from what we observed. After communicating with the team there via email, I felt slightly more confident although still a little worried. While traveling home, we found out she had been in a scuffle with another dog and was at the vet ER. While serious, this was also downplayed. When we finally got to her 24 hours later, she was shaved, in a cone, with stitches all over and on pain meds. She has not been the same since :-( A few months later and we are seeing residual issues. Out of the blue she sometimes growls or lunges at people she knows (outside of our family) each time looking like she feels as though she needs to protext herself. These are people she had spent time with here and there before without issue. She needs more encouragement to be able to perform certain things (climbing stairs, going outside) than she ever needed before (to note, she is a rescue we had had for 10 months before she was attacked at Rovers). She is scared of more things than before, irrationally hiding at times from things she was previously used to (my child practicing an instrument, the sound of the garage opening). I don't know for certain what really happened, we were never really informed, but all in all my baby girl is showing signs of trauma she didn't have before. We feel so bad that we left her there, and certainly caution others to do the same.

    Christensen Animal Hospital

    Christensen Animal Hospital

    (46 reviews)

    This was a very difficult vet visit. We brought our elderly and beloved dog for a quality of life…read moreassessment. Dr. Olbrich confirmed what we already knew; that our 17 year old beagle was uncomfortable and didn't have a very good quality of life. That said, she was incredibly patient and made medical evaluations without being forceful or dogmatic. The staff was kind and helped us through a tremendously difficult afternoon, as we ran the gamut of emotions. She encouraged us to take as much time as we needed. Dr. Olbrich helped make her transition smooth and peaceful. Thank you for your kindness and expertise.

    AVOID AT ALL COSTS! While Dr. Moll came across as kind and caring when I met him, the behavior of…read morehis staff is inexcusable and cruel. On Wednesday, September 24th at 3pm, I went to pick up my standard poodle after his neuter and gastropexy surgery. I was brought into Room #2 by a man from the front desk and told I'd be reunited with my dog shortly. As soon as the man walked into the back, I immediately heard a dog howling and crying. I was fairly certain it was mine. Moments later, I clearly heard a woman yell "shut up" at the dog, then yell again to other staff members: "someone shut him up." Shortly after, I heard the same man who greeted me laughed and joked, "he'll be gone in 10 minutes," while my dog continued to cry. Then the woman shouted my dog's actual name while yelling at him. At that point, I shouted, "Bring me my dog. I can hear him crying and I can hear you yelling at him." I opened the door to the front desk and told the woman there that I could hear the yelling and wanted my dog immediately. Her response? "We have a lot of dogs back there." I told her I knew it was mine--but even if it wasn't, no animal should ever be yelled at in a veterinary clinic, especially after a major surgery. When the nurse, Ron, finally came in, I immediately told him I had heard the woman yelling at my dog. His dismissive response was, "I have no idea who that was." On my way out, I confronted the man who had first led me to the room. I told him I had heard everything: my dog crying, the woman yelling, and his own joking remark. His response? "I don't know what you're talking about." So let me be clear: I raised this concern to three different staff members, and each one brushed it off, denied, or covered for the behavior instead of acknowledging it was wrong and taking care of the issue. That tells me this is not an isolated incident--it's a cultural and reoccuring problem. We are home now, and my dog continues to cry. He is clearly in pain and distressed--and knowing how the staff treated him behind closed doors makes this even more devastating. He was there for several hours and I can't imagine what he was going through or how he was treated when I wasn't there. My dog is a standard poodle who is used to crates and kennels--he regularly goes to grooming competitions, gets groomed at salons, and has been boarded with zero issues. This was not a matter of him being "difficult." This was a matter of unprofessional, uncaring, and cruel staff. I would never trust Christensen Animal Hospital again. Their staff demonstrated not only a lack of compassion but also a willingness to cover for one another rather than protect the animals entrusted to them. If you love your pets, do not bring them here.

    Carriage Hill Kennels

    Carriage Hill Kennels

    (81 reviews)

    We've been bringing our miniature poodles here for boarding and grooming for several years. We've…read morealways been pleased with the care and attention they've given our pups. But they really stood out with their care for our 17 year old, Bailey. Bailey had been showing his age, and standing for grooming was hard for him. When this first happened, they would always ensure he spent the least amount of time possible there and he was almost always ready before 11 a.m. Later, they adjusted the cut they gave him so he didn't have to stand so long. We had Bailey at Carriage Hill for grooming a couple weeks ago. While he was there, he had a seizure (he'd had a couple before and was on medication for them, not at all the fault of Carriage Hill). They called us to come pick him up. When we got there, Francine asked us for his leash so she could comfort him with a familiar smell when they picked him up. They carried our sweet boy to us and Francine was very kind when I asked, "is it time?" We made the difficult decision every dog owner dreads but it was clear that he was having more bad days than good ones. That experience made it crystal clear to me that the team at Carriage Hill really does care about the animals in their care and they make their living doing something that they are passionate about. I can't thank them enough for the kindness they showed us that day and can't wait for the day we're able to bring a new puppy there for grooming.

    Have using this kennel for over 50 years . Excellent service ! Caring staff!…read more Began with the original owners, the children and now the grandchildren . Only boarding service to recommend !!!!!9

    Paw Parents - petboarding - Updated October 2026

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