I've been taking my dogs to Samy's for about 3+ years because he was affordable since I started with 2 dogs (but now I have 8). He was wonderfully affordable because I used to pay $80 - $90 for my 2 small fur babies. I've noticed that since the new owner, Bobby, the prices keep climbing.
Earlier this year I met him and he said he would grandfather me in because I'm a regular of Samy's. So, when I was there in Jan, I had paid $45/dog. When Bobby asked Samy what I was charged, samy told him $50/dog which is what the guy said he'd do, is increase the rate by $5. Well, I had to pay $55/dog x 3. I tried telling Bobby I was there 4-5 wks prior & paid $45/ea but he wouldn't hear it.
I have 4 puppies I needed to experience grooming after their last set of shots. Since I was there about 5 wks earlier, I'm expecting to pay $55/ PUPPY. When I was called to get them, it was $60/ puppy. I was trying not to blow up at them because they're nice but that dug in my wallet. With the tip, I paid $280 for 4 puppies between 5 & 11 lbs.
They looked cute and fluffy but not much of a trim since I wanted them evened out but still have a puppy cut. Within 2-3 days, their fluf turned into mattes. I got angry because they never matted before going to them. I was still combing out mattes yesterday and it's been about a month since I've been there.
I'm just very disappointed because Samy's (not sure the new business name) is 2 mins from my house. I was happy with the job they did, except once, in Feb, I did notice my 9 mo old puppy had a bleed from his quick. It was his first grooming and no one said anything. I get him in the car and he's BLEEDING all over the leather seats. I wish someone spoke up about it because I was distressed to see that much fresh blood coming from his nail.
I've started shopping for others groomers. Samy didn't used to cage my dogs but since the new owner, they are always locked up together in a cage while the owner's dog and cat get to roam around the place. Letting them play and socialize is important when they're in that kind of stressful environment. I'm even willing to drive my dogs 5+ hours to go to the groomer my daughter works at not only because they have affordable rates & let the dogs play but because I know my daughter will make sure they're taken care of. read more