1. A'cute Grooming Shop

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Henderson, NV

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A'cute Grooming Shop

4.8 (5 reviews)

A'cute Grooming Shop Photos

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12 years ago

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3 years ago

Julie is the best and definitely cares for your dog. She gives individual attention to each one.

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Groomer On The Go - This cutie pie... I got to groom and love on!!!

Groomer On The Go

(106 reviews)

Southeast

We used the services with our dog who has since passed and were pleased. I'm not sure what…read morehappened but the communication as of now was so poor and when I polled a few friends about the text messages I received when trying to schedule the appointment was all met with the same response - rude. I requested to be contacted to schedule an appointment, yet an appointment was automatically scheduled. I texted the owner simply ASKING if there was anything in the morning. Her response of "y o u made the appointment" and "we have an appointment will you be there" was out of line. I eventually said to myself "maybe I messed up" and said the initial appointment would be fine. Fast forward to the day before the appointment and I get a confirmation for 2:30 (agreed upon time) and then later a confirmation for 3:30. The audacity to get annoyed when I simply asked about a different time and then CHANGE my time without asking is insane. As a groomer, she's fantastic. As a business owner, something drastically changed.

I'm selective with whom I let groom my two babies. I've had a few unpleasant experiences with…read moremobile groomers in the past. I used Groomer on the Go for the first time today and I have to say, I have found my forever mobile groomer! Mayte is the sweetest and her genuine love for animals shines thru within the first second of speaking with her! I knew my two were in the BEST HANDS with her and Dina. My boys looked and smelled absolutely AMAZING!!

Barkingham Palace

Barkingham Palace

(58 reviews)

Five stars won't justify how amazing Shannon is!…read more I had been wanting to get my shih-poo groomed because her scratching from allergies has caused bad matting. After multiple failed attempts at shaving her, we gave up. I was hesitant to bring her to another groomer as both my dogs have had terrible experiences with the previous groomers they went to. They would always go in anxious and come out terrified & exhausted. I was scrolling through Yelp on Monday and chanced upon Barkingham Palace. I called to ask when their next availability would be. Shannon answered and, fortunately, she had an open spot for Wednesday. When I dropped off my pup, I knew Shannon was different. She took my pup in her arms and made sure she was comfortable. When I went to pick her up, I was surprised that she wasn't kept in a kennel. My pup was excited and full of energy! As soon as I got home, I called to schedule an appointment for my chihuahua-shih tzu and got one the following day. My chihuahua is a typical chihuahua, very feisty and protective. But for some reason, when my in-laws dropped her off, they said she warmed up to Shannon immediately, didn't fuzz, and didn't even bark. When I picked her up, she was super cozy in Shannon's arms and allowed her to give her extra pets even after she was handed off to me. I can now say that I have found the right groomer for my babies.

Sad that I have to come update my review after having such a great experience for the past two…read moreyears with Ananda. I schedule my next grooming a month in advance each time and wasn't advised Ananda was no longer there until I arrived for my appointment in April. I was very hesitant to let someone new groom my dog but was assured the owner knew how to cut him the way I liked and that she wasn't going anywhere so he'd have a consistent groomer. I shared pictures of inspo and detail on how I wanted him cut but when I picked him up he looked nothing like what I asked. I didn't make a fuss and just figured maybe it was my direction. The second time I again shared what i wanted and referenced the photos also sharing what I didn't like from the previous experience. This time, he came out looking worse. His face looked like a lemur but with a double chin of hair. Again, super far off from what I expected and I was immediately unhappy. Not to mention, at this appointment they raised their price again for the 3rd time in less than a year. I paid, tipped and went home. The more I looked at my dog the more disappointed I was to where I had to put clothes on him to help the bad cut. Finally, I decided to message the groomer and express my disappointment and asked if she could fix it before our vacation the upcoming weekend. When I took him in, the energy was off. It was as if she wasn't upset with me for asking her to fix the cut she messed up on. No apology or anything. I knew at that moment he wouldn't be returning here. Very disappointed in my service after being a returning customer every single month for the past 2 years. And then, I hadn't cancelled my upcoming appointment yet but I received a text from Barkingham saying due to "unforeseen circumstances" they cancelled Rocky's next appointment lol he wasn't returning anyway (clearly) but it's the energy I was referring to as if I did something wrong by nicely and respectfully sharing my dissatisfaction with a service I paid $80 for. Again, just extremely disappointed that I even gave this business my money had I known that I would be treated this way for voicing that I didn't like how they cut my dog when it wasn't what I asked for. If this is how customers will be treated I definitely recommend taking your business elsewhere. It's not right. The owners response is odd. I'm glad I have screenshot photos to show her actual response with no apology or offer for corrective appointment. It was me asking for it. No apology was provided when I reached out and no apology was provided in person. When I brought him to his first appointment after Ananda left and I was made aware in that moment I was assured you as the owner knew exactly how to cut him and exactly what I liked. The owner assured me he was in good hands and she wasn't going anywhere. So this response is odd. And a different groomer is for a sure a better fit and that was already my decision to make. However, paying $80 for an uneven cut with my dog looking like a lemur wasn't going to suffice so I asked to just have him evened out all around. Pictures won't even show how he was all chopped up under his neck. 1 photo is before he was corrected after the terrible cut and it's clear he looks choppy and not like I asked. The photos the owner mentioned are "after" the corrective cut are from a previous grooming clearly because how did his fur magically grow back in all around his face? This is false advertisement and I never consented to having these photos taken or posted online. Again, as all potential clients can see none of the response was ever communicated to me in the texts of our communication shown or in person hence my review. I've referred a number of people to this establishment and will ensure I provide everyone an update on this experience.

A'cute Grooming Shop - groomer - Updated October 2026

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