Mouncy is amazing she makes my baby so cute she is so patient with her and we have tried so many groomers

Love Valerie's Paw spa!! Took my puggle, Taco there to get her a D-shed and Hannah did such an amazing job. Will definitely be making an appointment again with her in another 6 weeks like she recommended. Taco is so soft and no more crazy puffs of hair everywhere. She is so happy too! Thank you so much for getting Taco in today and making her look so beautiful! read more

Valerie's Paw Spa - Pretty Puggle!! - Pet Groomers Near Me - Henderson, Nevada

They took such great care of my boys. Will definitely come back. Jacleen was amazing!

hi valerie thank you for help chai nice hair cut and he happy boy chai Thank you Lizzie read more

Our girl, Hula, loves coming to Valerie's Paw spa and luvs her Miss Leiyah. Her tail gets going once we hit the parking lot and she explodes with excitement when she see Leiyah. Hula is a King Charles Cavialier spaniel that we keep on the shorter side. Leiyah has always done a beautiful job with her and made adjustments in Hulas cut when needed. Hula loves it there so much that we decided to have her go for a bath and brush in addition to her monthly grooming. The salon is clean and well kept. The staff are always smiling and very attentive to the animals. Very happy we found Valerie's spa and Leiyah! read more

I absolutely love Leiyah! She's been taking care of my terrier mix dogs for years and they're always comfortable w her #1!! & always listens to what I want for cuts. Place is cute & clean read more

Val's is the best!!! I've used her since wayyy before the salon opened! She's amazing and so are her employees!!!

My cocker spaniel Tanner had a haircut by Danielle. She suggested a cocker spaniel cut which was extremely short. I was a bit hesitant at first as I have never had it that short before , but I gave it a try! It was the best haircut he ever received! read more

Quick efficient grooming. Was able to make a same day appt. Only took them about an hour to groom my short hair dog. Pricier than my other grooming experience somewhere around $65 for a bath, brush, and nails combo. and I did not like that they asked if I wanted to put a tip before they charged the card felt like pressure even with their higher prices. read more

Valerie's Paw Spa - Pet Groomers Near Me - Henderson, Nevada

Took my 3 Goldens there for grooming. They look and smell AMAZING! They did a great job trimming and deshedding them. So soft and silky! Definitely recommend!! read more

Left my cat wet in a cage for two hours while she groomed dogs.....complete neglect. Not to mention a nail trim was MANDATORY if she see fit. Very rude and unprofessional establishment. Good luck getting them to answer the phone. read more

I went here today for a 54$ hair cut for my teacup poodle after i left the groomer leah decides to text me saying they'll be a upcharge because he has a lot of hair which require more product . he's a 1 pounds teacup poodle she also act like she had already started on him and he was in the cage since i left she had a different dog on the table she tried to say depend on how much time it take will determine the upcharge but she hadn't even started yet 0/10 recommend!!! read more

I took my yorkie here 3 or 4 times, they do a GREAT job, but my issue is with one of the groomers and their policies. The groomer, Hope, in my opinion has a chip on her shoulder. Here is what happened...I am usually very prompt, early usually, but today I woke up sick and ran behind schedule by about 6 minutes. I arrived for my 8am appointment at 8:06. The cashier was lovely but Hope growled and did a neck snap and said "you're late!" Her attitude was showing and I was instantly irritated and responded "yes! I'm late, sorry, I'm late, I woke up--" she snapped back " there's a charge for being late, its $5.00 - when youre late it throws off our schedule" I said yes I understand that. The $5 late fee ok, no problem that was your tip its now the late fee." Later, as Murphys Law would have it, for the first time EVER they finished my pups grooming in only 1.5 hours and texted me at 9:21am. I didnt receive the message until 10:11am and immediately called to let them know I was on my way. I arrived about 20 minutes after my call and I was informed that there's usually a fee for not picking up your pup timely but I guess it was just a warning this time since I wasn't charged for that. Now I have to also say the first two groom appointments here, I was told my pup would be ready in 3 hours but I wasn't notified til almost 6 hours later. Should I have demanded a late fee for that? All they said was "oops, sorry, the text we sent didnt send." Well that blooper messed up my days schedule. And one other time I was not notified at all to where I became worried because after about 5 hours, I called the shop 2 or 3 times but no one ever answered. Concerned, and seeing that the shop was due to close in 30 minutes, I drove over to see what was going on. Turned out they were super busy that day or something to that effect, but still, they ruined my days schedule yet again. I will not be taking my yorkie back to Valeries Paw Spa in Henderson. They have created too many opportunities for themselves to charge fees. I work hard for my money and I will not spend it at a place that has someone with an attitude like Hope does, and if they ruin YOUR schedule its an ooops, but if I'm late first time EVER being late (6 minutes) I get fined. read more

They trimmed my pups nails quick and with care. I love to have him taken care of their

Our dogs were way overdue for their deshedding and bath. Our previous groomer went out of business so we were referred to this groomer. They were friendly and did a great job! My shepherds look so beautiful!/handsome! read more

This is a response to the flat out lie of your reply, this is a picture a few days before we took him to you. you said on the phone you would never let an injured dog leave the shop without notifying the owners. you said that sometimes you cut a dog when it's matted and our dog was clearly not matted. When we called you, we clearly said we didn't want no one fired, but you guys need to take some accountability for injuring a dog'. My wife and I read through the comments and this happens constantly at your shop. You guys obviously are not taking very good care of these animals and this is a problem and you guys don't want to take no accountability. All you guys have is excuses.! Anyone that reads this please do not bring your animals to this shop. Please read all reviews. There are Injuries that are happening to peoples pets, this is not a safe place to bring your animals if you care about them. read more

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I've been taking my two dogs, Uni and Stella, to Leiyah for a while now, and I couldn't be happier with the service. Both dogs always look fantastic after their grooming sessions, and they're always well taken care of. Leiyah is patient, kind, and clearly loves animals, which puts my mind at ease every time I drop them off. I highly recommend Leiyah for anyone looking for a reliable and skilled groomer who genuinely cares about their pets! read more

Valerie's Paw Spa - Uni! - Pet Groomers Near Me - Henderson, Nevada

I don't need to go into the post from yesterday any further. I even included video evidence showing how my dog was walking after his cut, vs the video of him getting ready to go get groomed with no issues walking whatsoever. The reason I wanted to add a say in this is because, all their reviews normally have months of a span between each other, but all of the sudden they 5 great reviews in the course of an hour? You can easily tell they are trying to block out negative reviews by having each post talk about how "amazing" the staff is. Especially when these accounts are from out of state. I've already posted to social media and have had almost 10 people reach out saying how poorly their dog was treated here. Maybe if the Local news gets involved, we can find out all of the shady practices happening here and accountability will be held. We don't need compensation or for you to cover a vet bill proving your malpractice. What we want is for honesty upfront and for you to put more care into helping animals. Can't wait to see what response I get under this trying to look good to the public. Also wanted to say in regards to the comment of having my sister on video, why don't you share the video of his entire time there to see how he was treated? Update: the 5 positive reviews turned into just 1 now. Really weird practices going on. read more

If you value your animals, especially senior animals, do NOT take them here. My sweet 12 year old boy came home completely limping. When we brought him in originally, he was walking completely fine. Not once did they tell us what happened. When we reached out after we got home and he was virtually unable to walk, we were immediately hit with excuse after excuse. He had his skin cut as well, and when we mentioned it, the groomer told us that it was a scab that she hit and that she "completely forgot to tell us." Did you forget to tell us, or did you not want us to know? We would have completely understood that accidents happen...we're just upset that we had to discover it first. Then, we reached the owner. She IMMEDIATELY was defensive and unapologetic, much like how she responds to other negative messages below. She then said, and this is verbatim, "there's no doubt in my mind that he would be sore and probably not able to walk very well after getting groomed by observing him during his whole time at the shop today he was unable to stand." If you had no doubt and KNEW he would be sore, why would you not communicate this to us? Would it have not eliminated so much stress and trouble by simply saying "He had a difficult time standing, he might show signs of soreness" ??? She then said it took multiple people to hold him up. So you're telling me that neither the owner, groomer or any of the "multiple people" felt the need to communicate with us, and it took us reaching out in order to get answers? Why would you not encourage your staff to be more gentle, or maybe attempt to find an alternative way that would help him be more comfortable, rather than apparently forcing him to stand? You were aware he'd be sore, but you allowed your staff to continue while you stood by and watched? You apparently knew that a dog would leave in pain AND HAVE WORSE MOBILITY ISSUES (yes, she said this!), but you allowed your staff to continue? Is that taking care of our pup, like you said you did? Is that "keeping him comfortable?" Every response she had further dug herself in a deeper hole. After posting about my experience on social media, I had multiple people reach out and say that they had bad experiences, too. Please, please take this as a warning and never visit Val's Paw Spa. There is zero accountability and it is somehow always the customer's fault. I'm fully prepared for a nasty response back, but I'd rather be gaslit than not warn people about how horrible this place and how horrible the staff (and specifically the owner) are. -- Update since the owner responded: See how quickly you were to say that he was in "terrible condition" and put the blame on us? We have ring camera footage showing our happy dog, excited for a car ride, walking completely fine. The "girl on camera" (which is not the "gotcha!" threat you think it is, by the way) was just making the staff aware that he is a SENIOR DOG and has a difficult time getting up onto high surfaces. So with your logic, because she told you guys that he can have difficult time, and making you aware that he is a senior dog that, it makes it justifiable for him to come out limping and unable to walk?? After literally admitting that you had no doubt he'd leave in worse condition? If that is too much to handle, why would you not turn us away? If he was in such "terrible condition," and you were worried about him, why would you accept him? We would have had no issue finding another option. I'm not surprised with your response -- it's exactly what I expected from you. It just continues to prove that there is zero accountability and that it's always the customer's fault first. Photos added to show how bad it was. Absolutely insane. read more

Valerie's Paw Spa - The so-called "scab" you hit. That's a FRESH WOUND. - Pet Groomers Near Me - Henderson, Nevada

I have been taking all my dogs here for about 2 years now and Hope treats my dogs like they are her own. Always on time, usually quick drop off and pick up and their prices are reasonable! I highly recommend them! read more

10/10 Highly recommend this place. Staff is incredibly kind and responsive on the phone. I called today in a panic my planned groomer cancelled on me and I was in a pinch so I called Valerie's. I left a voicemail and in 20min they called me back and asked me some quick easy questions to get me booked. My dog Hela was in need of a nice bath and de-shedding before the cold. The wait to check-in was 5min tops and they already had our groomer (I think her name was Ashley- so sorry if I forgot I was too excited). Prices are pretty decent and same across the valley so I was prepared. I do have to comment on the quality of work but also the staff was so sweet and personable. I really trusted them with her. This is definitely my new spot! thank you Valerie's ! read more

The employees there did very well for my dog! It's our second time there and they did a fantastic job! I love this place! Thank you! read more

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They do such a great job on my doodle, I drive 30 miles RT. But today, what I discovered was that my appointment time at 1:00 was also booked for another dog as well. They double booked me and did not bother to tell me. 4 hours later, he was finally done. He was there 2 1/2 hours before they even started on his cut. I realize things happen, but just acknowledge the issue, apologize and be done. Instead I was delivered a long running excuse with attitude. So not worth the time anymore. Just know they double book their appointments. Expect up to a 4 hour appointment time. Don't expect any communication. I just read all of the 1-2 Stars reviews. The owner consistently makes excuses, and for the most part blames the client. Every response from the owner is defensive and rude. Guess I will wait for mi e to come through! read more

Valerie has been grooming my cat for 12 years. There isn't another salon in town I would trust her with. She always makes me feel comfortable with the grooming process. I know how difficult it can be to groom a cat. Her passion for animals is first rate. I highly recommend her. read more

Valerie's Paw Spa - Pet Groomers Near Me - Henderson, Nevada

Love Valerie's paw spa! My dog is always groomed by Gabby and she does a perfect job every time. I normally use the convenient phone service, where they come out to your car, but one time I went inside and was immediately greeted by another groomer since the front desk staff had to run a dog out to their owner. I would definitely recommend this grooming service! read more

Valerie's Paw Spa - My dog right after I picked him up, smelling all fresh and clean - Pet Groomers Near Me - Henderson, Nevada

Valerie's Paw Spa has been grooming our dogs since they opened and we have always had an amazing experience between puppy to senior years. Our dogs always smell and feel amazing after they get groomed. Valerie's Paw Spa offers a piece of mind where I know my dogs will be safe & loved while getting groomed. I will never take my pets anywhere else! read more

I highly recommend Valerie's Paw Spa. They are Professional, Practice CDC guidelines, Amazing work on my Little baby Schnauzer. And the most important thing of all is that my Four legged baby leaves without having much anxiety compared to other grooming places he's been . I'm a happy Mom ! read more

Valerie's Paw Spa - After his grooming - Pet Groomers Near Me - Henderson, Nevada

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I absolutely Love Valerie's Paw Spa ! I have been taking my little white cocker spaniel/poodle mix Maggie to her for more than 8yrs and now my little dachshund Olive for 1.5yrs. They both love it there and they always look so cute after they have been all puppie pampered ! Thank You Valerie and your whole staff you all are awesome !! read more

Valerie's Paw Spa - My fur babies! - Pet Groomers Near Me - Henderson, Nevada

Sara is the best with our boys! I am so happy to have found such a loving and amazing groomer. My boys LOVE her! The whole team is so compassionate and you can tell they LOVE their job and their furry clients like their own! I can't RECOMMEND Valerie's Paw spa enough! read more

Ekho (corgi) and bruno (black lab) come every other week for a tooth brushing and nail grinding! bruno gets a bath (occasionally a deshed) every other visit, too! Bruno loves going and ekho actually tolerates it (i mean, to be fair, ekho loves nothing but us and food)!! they get tons of love and treats and fantastic treatment! very happy with our groomers (we've had giselle and ashley) and the level of care and service our dogs receive! read more

Valerie's Paw Spa - Pet Groomers Near Me - Henderson, Nevada

We went a few times and had a good experience. The last time the groomer was incredibly rude and we won't be coming back.

We have been bringing our furbaby here since we had her in 2014. Our shih Tzu loves her groomer, Ashley, and even knows her by name! Valerie and all the staff are warm and welcoming. Glad we found a place just fitting for our precious little one. read more

Val's paw spa is the best of the best! I won't take my pup anywhere else! My dog is afraid of a lot, just timid, but he absolutely LOVES Val and all of her girls at her shop! They are all so sweet and take the best care of the animals that come in! I highly recommend her and her shop! Thanks Val! read more

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Friendly and accommodating. Needed to have my dog groomed for a trip. They were nice enough to open on a Saturday morning to accommodate me. They did excellent job on my Yorkie. read more

Valerie's Paw Spa - My Yorkie "Penny" - Pet Groomers Near Me - Henderson, Nevada

First time and last time I ever come here. I'm a new mom of twins so my poor dog has been way overdue for a groom. So I already had to reschedule and just couldn't wait any longer. Realized my day was over booked so when I dropped off my dog I specifically told the groomer I more than likely wouldn't make the 1 hour window after they called me and would have to pay the $35 fee. No one else charges that but at this point I'm desperate and explained I'd be there before close as I was coming from meetings across town. She said no problem. Crisis averted, but annoyed with the added fee other places don't charge. I then get a phone call at 3:30 asking where I am, was still in a meeting across town and knew they closed at 5. Called them back and the lady was rude stating my dog is the last dog and groomers all go home by 4, I then confirmed the hours of operation and she said they close at 5. Confused I stated I'd be there before close, the lady got even more rude and said "we aren't a pet hotel, you can't just drop off your pet for the day". Well ma'am - maybe your team should have communicated this would be an issue, sorry for putting YOU out and if there is a $35 fee I'm paying that seems to be a "per sitting" fee, so if I'm stuck paying $35, which I wouldn't pay anywhere else, I'm getting my monies worth so I don't have to stress rushing back over. Yes it's my fault for over booking myself, but as a first timer not knowing how long they are going to take (mobile places only take an hour) - they took 3 right when my meetings were starting ... however, I paid my fee. The rudeness and odd hours was completely unacceptable and I feel bad for not tipping the groomer, however after that interaction on the phone and the rudeness from the lady (please tell me it was not the owner) I hope she gives that ridiculous fee as a tip to the groomer. They lost a monthly client who was going to start using their mobile services. They get 2 stars because they did a great job on my dog. ****edited based on response**** If my experience with the employee on the phone was pleasant this review wouldn't have even been made. I had communicated to the employee in the AM the situation as well, so you might want to communicate the "rules" with employees as well. And whomever was on the phone that called me, maybe yourself, was extremely rude and that was not professional. read more

I just have to say I am always pleased when simba leaves val's shop. We had a trip planned with him to Disney and wanted him to be fresh for his vacation stay. Ashley got him in right away. She bathed him up gave him a good deshed, and foot /nail trim for his boots! He always comes out smelling good and handsome. They know we don't do good with him away from us long so he is always groomed in great timing. I recommend this to all huskey owners!!! read more

Valerie's Paw Spa - Simba after his grooming experience - Pet Groomers Near Me - Henderson, Nevada

Kai just had his mobile grooming appointment. Excellent and friendly service. We will definitely book another appointment. Thank you read more

Valerie's Paw Spa - Kai loving Batman - Pet Groomers Near Me - Henderson, Nevada

Our old groomer changed ownership and just wasn't the same. We found Valerie's Paw Spa on a recommendation from a friend. They have been amazing. They treat our animals great and have always done a great job. Will definitely keep going for many years to come. read more

Im very happy with my dog's haircut. Ashley did an amazing job making her look so cute. I didn't have any real specifics.. just short on top, clean ears, toenails, foot pads, and make her cute. My pup looks perfect. This was our 1st visit here. I feel like the time frame from drop off to finish was perfect. I'll be sure to request Ashley in the future. read more

Valerie's Paw Spa - My pup looks so cute after her grooming appt - Pet Groomers Near Me - Henderson, Nevada

Absolutely awful. we have a long haired Spinoni itsliano which we identified upon our call. We were quoted a price for bath and grooming. I dropped our dog off and within a 1/4 mile was called to pick her up. When I arrived at the shop dixie was hysterical and crying, she has never done that anywhere before. The shop told me she was so matted it'd take four hours to groom her. I was livid and left telling dixie we'd go where they wouldn't be afraid of her. I took her to another salon that had no issues with her, they loved her and she loves them. Matting was minimal in their eyes and took them less than two hours. Also the rate was half of Valarie's. I trust my dogs instincts and something was wrong. read more