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Valerie's Paw Spa

4.2 (165 reviews)
Closed 8:00 am - 4:00 pm

Services - Valerie's Paw Spa

Bath and groom only

Valerie's Paw Spa Photos

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Recommended Reviews - Valerie's Paw Spa

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Reviews With Photos

Pretty Puggle!!
Shelley M.

Love Valerie's Paw spa!! Took my puggle, Taco there to get her a D-shed and Hannah did such an amazing job. Will definitely be making an appointment again with her in another 6 weeks like she recommended. Taco is so soft and no more crazy puffs of hair everywhere. She is so happy too! Thank you so much for getting Taco in today and making her look so beautiful!

Rachel C.

Quick efficient grooming. Was able to make a same day appt. Only took them about an hour to groom my short hair dog. Pricier than my other grooming experience somewhere around $65 for a bath, brush, and nails combo. and I did not like that they asked if I wanted to put a tip before they charged the card felt like pressure even with their higher prices.

Valerie S.

This is a response to the flat out lie of your reply, this is a picture a few days before we took him to you. you said on the phone you would never let an injured dog leave the shop without notifying the owners. you said that sometimes you cut a dog when it's matted and our dog was clearly not matted. When we called you, we clearly said we didn't want no one fired, but you guys need to take some accountability for injuring a dog'. My wife and I read through the comments and this happens constantly at your shop. You guys obviously are not taking very good care of these animals and this is a problem and you guys don't want to take no accountability. All you guys have is excuses.! Anyone that reads this please do not bring your animals to this shop. Please read all reviews. There are Injuries that are happening to peoples pets, this is not a safe place to bring your animals if you care about them.

Uni!
Natasha B.

I've been taking my two dogs, Uni and Stella, to Leiyah for a while now, and I couldn't be happier with the service. Both dogs always look fantastic after their grooming sessions, and they're always well taken care of. Leiyah is patient, kind, and clearly loves animals, which puts my mind at ease every time I drop them off. I highly recommend Leiyah for anyone looking for a reliable and skilled groomer who genuinely cares about their pets!

The so-called "scab" you hit. That's a FRESH WOUND.
Ashley C.

If you value your animals, especially senior animals, do NOT take them here. My sweet 12 year old boy came home completely limping. When we brought him in originally, he was walking completely fine. Not once did they tell us what happened. When we reached out after we got home and he was virtually unable to walk, we were immediately hit with excuse after excuse. He had his skin cut as well, and when we mentioned it, the groomer told us that it was a scab that she hit and that she "completely forgot to tell us." Did you forget to tell us, or did you not want us to know? We would have completely understood that accidents happen...we're just upset that we had to discover it first. Then, we reached the owner. She IMMEDIATELY was defensive and unapologetic, much like how she responds to other negative messages below. She then said, and this is verbatim, "there's no doubt in my mind that he would be sore and probably not able to walk very well after getting groomed by observing him during his whole time at the shop today he was unable to stand." If you had no doubt and KNEW he would be sore, why would you not communicate this to us? Would it have not eliminated so much stress and trouble by simply saying "He had a difficult time standing, he might show signs of soreness" ??? She then said it took multiple people to hold him up. So you're telling me that neither the owner, groomer or any of the "multiple people" felt the need to communicate with us, and it took us reaching out in order to get answers? Why would you not encourage your staff to be more gentle, or maybe attempt to find an alternative way that would help him be more comfortable, rather than apparently forcing him to stand? You were aware he'd be sore, but you allowed your staff to continue while you stood by and watched? You apparently knew that a dog would leave in pain AND HAVE WORSE MOBILITY ISSUES (yes, she said this!), but you allowed your staff to continue? Is that taking care of our pup, like you said you did? Is that "keeping him comfortable?" Every response she had further dug herself in a deeper hole. After posting about my experience on social media, I had multiple people reach out and say that they had bad experiences, too. Please, please take this as a warning and never visit Val's Paw Spa. There is zero accountability and it is somehow always the customer's fault. I'm fully prepared for a nasty response back, but I'd rather be gaslit than not warn people about how horrible this place and how horrible the staff (and specifically the owner) are. -- Update since the owner responded: See how quickly you were to say that he was in "terrible condition" and put the blame on us? We have ring camera footage showing our happy dog, excited for a car ride, walking completely fine. The "girl on camera" (which is not the "gotcha!" threat you think it is, by the way) was just making the staff aware that he is a SENIOR DOG and has a difficult time getting up onto high surfaces. So with your logic, because she told you guys that he can have difficult time, and making you aware that he is a senior dog that, it makes it justifiable for him to come out limping and unable to walk?? After literally admitting that you had no doubt he'd leave in worse condition? If that is too much to handle, why would you not turn us away? If he was in such "terrible condition," and you were worried about him, why would you accept him? We would have had no issue finding another option. I'm not surprised with your response -- it's exactly what I expected from you. It just continues to prove that there is zero accountability and that it's always the customer's fault first. Photos added to show how bad it was. Absolutely insane.

Amber H.

The employees there did very well for my dog! It's our second time there and they did a fantastic job! I love this place! Thank you!

Paul B.

Valerie has been grooming my cat for 12 years. There isn't another salon in town I would trust her with. She always makes me feel comfortable with the grooming process. I know how difficult it can be to groom a cat. Her passion for animals is first rate. I highly recommend her.

My dog right after I picked him up, smelling all fresh and clean

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4 years ago

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3 years ago

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4 years ago

Best spa for my Snowie they're the best in Henderson will always bring my furry loved ones to them

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4 years ago

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4 years ago

Ashley is amazing! I've been bring my Shih Tzu and Yorkey here for a few years now. She does a wonderful job every time.

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3 years ago

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3 years ago

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7 years ago

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4 years ago

Worth every penny! My Golden Doodle looks beautiful! I've brought her twice and will return.

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3 years ago

Quick, great service, they truly care about your animals and do an amazing job!

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4 years ago

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7 years ago

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3 years ago

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Valerie G.

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3 years ago

The groomer cut his ball sac, and he's been licking it which is making it worse! I'm not happy with them...

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Valerie G.

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Page 2 of 5

Ask the Community - Valerie's Paw Spa

Review Highlights - Valerie's Paw Spa

but gabby and all the girls treated her with such care & even sent me photos to make me feel better throughout the process.

Mentioned in 7 reviews

Read more highlights

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The Good Dog Spa - Our new cage free salon!

The Good Dog Spa

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Nina & Steve just do beautiful work. There kind , the dogs…read moredo great , never couped up , Alway Happy , Everyone looks Great at the end

I have been taking my Buddy here for the past 6 months because of Brian. When I initially brought…read moreBuddy in, a lady with tattoos was extremely off putting. Nevertheless, I had a great experience with Brian and continued to book him. I called yesterday to see if can get a last minute appointment. I recognized it was the lady with the tattoos on the phone. I knew I had an appointment later that day and I asked questions about how long it would take. I asked a few more questions and I told her I would call back to see if I can make it work. When I called back, I wanted to inquire about availability for Monday. Brian answered and I told him I called a few minutes prior to book an appointment with him. I think the lady in the tattoo must have been speaking to him because he put me on hold. When he came back on, he told me that I am booked for 1pm and told me to have a good day. I just figured I could try to make it work but when I thought about it, I had a feeling that I would be cutting it close. I called back the next day to reschedule. I got the lady again and asked to reschedule for a later time that day. She told me 2pm would be the latest. That time wasn't going to work. So I asked for another day. She rudely told me that I would be charged a cancellation fee since I was canceling a hour and half before the appointment. Let's not forget I made the appointment the day before and 2pm is still available so it's safe to say, they didn't weren't booked and busy. I told her I'll pay the cancellation fee. She told me that I would be charged the full amount ($102) on top of the $102 up pay for the Monday appointment. How is that a cancellation fee?!! I went on to their website...can't find the cancellation policy at all. I will not be going back. I'm sorry Brian, you were great and if you ever get your own thing going, let me know. Tattoo girl is doing way too much and she needs to check her attitude.

At Your Door Mobile Pet Grooming - New van

At Your Door Mobile Pet Grooming

(510 reviews)

Southwest

Wonderful as always! Ashley was excellent and took amazing care of my dog. Thank you!read more

We took our puppy to a local groomer for the first time about a month ago, and it took nearly 5…read morehours before we got her back. We had already let them know ahead of time that she's extremely active and that it was her very first grooming appointment. They later told us she wasn't comfortable with the clippers, so they were only able to trim her hair with scissors and said that was the best they could do. After that experience, we decided to reach out to At Your Door Mobile Pet Grooming because we were worried other groomers might turn us away due to how difficult our pup can be. We also felt more comfortable having the groomer right outside our home in case any issues came up during the appointment. From our very first interaction, we shared all of our concerns, and they immediately reassured us by saying, "We will work with her," without any hesitation. Their pricing was a little higher than other groomers, but honestly, the convenience and peace of mind made it completely worth it. MELINDA is AMAZING!!! She did such a fantastic job on our pup's haircut, and her patience was truly unmatched. You can genuinely tell she loves what she does and takes pride in her work. Thank you so much, Melinda! We appreciate everything you did for our Nugget, and we will definitely be booking with you again next time!

Valerie's Paw Spa - groomer - Updated May 2026

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