The best place to stay in Tulum. Their food and drinks are also amazing! The staff is also…read moreincredible.

Stayed here for my first visit to Mexico! Where to begin…read more.. One ; it's far from the main city's about 45-1hr away from the main tourist towns. A taxi will cost 50-75$ depending on your driver ; rates seem to changed even when coming & going to same location.So having a rental at this location of the hotel might be better idea however please be aware this hotel is down a bumpy long dirt road! Two( Check in) went pretty while expect for the paper signing about 20 papers than I was told to make sure all my signatures matches my passport as they may have to call me back out if the owner does not agree with them ( Wierd) .Also got a free welcome drink of choice which was nice !!! Third( room) ; just as described; I booked the deluxe room which had a private shared pool with 2 others. WIFI went in and out. Pretty bad if you need to do work or school work as I did being I took a summer class.( I didn't allow housekeeping to come while there and I didn't use the safe just to keep everything safe as I read other reviews on Travelocity. Shower Water did get warm after I realized the correct way to turn it ( my fault) ! Fourth( hotel restaurant) it said free breakfast which from reviews I read was free a few months ago it's no longer free the only thing that was is a choice of ( coffee, orange or fruit) you pick 1.. disappointing since that was one of my reason of booking the hotel ! Also breakfast was not too pricey but dinner and drink are like if we're in the us ! No difference in price. I also ordered a certain breakfast plate which they did not make correctly it was missing two items .. Fifth( pool/beach) ; I use the top balcony pool once it was nice with an amazing view. Beach was rocky and had a lot of seaweed I did not even go on the beach even tho it had a lounge chairs . Best part; the view ; staff was very nice & friendly ! It's very secluded & private if that's what your looking for. Covid testing was 120 each usd Covid testing cheaper elsewhere noticed after being taxi too a bar and it's many other places just a heads up but at least they provided it . A doctor will be called to hotel and sent to your room ; get results in a few hours !

Beautiful restaurant with spectacular views inside and outside. Spending time with friends or a…read morespecial someone with the nice ocean views just inches away, feeling that ocean breeze just is the icing on the cake! Food is fantastic!!! The drinks are exquisite!!! The great Mezcal cocktail had me at GO!!!

What an adorable oceanfront boutique hotel located on a quiet dirt road in Tulum. Approximately 15…read moreminutes from Tulum city center, this is a serene, majestic, relaxing hotel with a spa, gym, small restaurant and bar. The hotel has been newly renovated with a mid century modern meets natural artisan feel, each room has an oceanfront view and floor level rooms have access to the pools right outside the slider doors on their deck. Second and third level rooms have a generous sized balconies to enjoy picturesque views of the ocean. The beach in front of the hotel is a private beach, with access to using kayaks, paddle boards and water sports for free. You can also get a beachside massage if you'd wish. Front desk staff was super helpful making reservations at restaurants in town, getting excursions arranged, and calling safe, reliable taxis. Breakfast was included in our stay and was amazing, fresh, local food that did not disappoint. Lunch and dinner was also wonderful and the wait staff are so sweet and friendly. They also make a yummy skinny margarita. Most staff are bilingual, too. Our room had a king size bed and a queen sized futon for our teen daughters. All newly renovated rooms and baths. Our rooms were extremely clean and well stocked/maintained. We would definitely return to Alea Tulum!

Views: 5 stars, right by the water, truly beautiful, best of the Caribbean…read more Drinks: 3 stars, couldn't make mixed drinks. Had margaritas on the menu, but couldn't make them. Food: chips and salsa were lovely, salsa was a bit spicy but quite nice. Service: guy was very professional and apologized for lack of cocktails, which was appreciated Bathrooms: 4 stars-had toilet seats, clean, no paper towels, one stall was missing toilet paper, but probably best I've seen in a restaurant. Parking: has a lot All in all would come back, but would appreciate a cocktail...

They have the most amazing chips and salsa!! Tremendous view and.... Oh, yea. Great margaritas!!read more

You HAVE to come to Ahau. The watermelon margarita, Mojito, are really really good. The food?…read moreMmm-mmm delicious. Great music great service. Sergio and his colleagues are very courteous and professional. The music was chill. Excellent vibes. Had to come back and amend the post for we returned to try their breakfast. Sergio remembered our names and sat us right away. We tried the pancake plate which came with a side of ice cream. Tasted very natural and coconut flavored. Mind you I don't eat ice cream. This one is a must try. I got huevos rancheros and my wife got huevos con papas. Our party also got the enchiladas breakfast. Everyone really enjoyed their meal. Check out the pics.

My husband and I came yesterday to the beach at Ahau Tulum. the service (CARLOS) was…read moreoutstanding!!!!! we first thought the place was a bit pricey, however we didn't realize how amazing of a time we would have. Again, SERVICE was like no other. We spent the most lazy, amazing day, being served by a WONDERFUL waiter, the drinks were delicious, the food well crafted and the view of the beach like no other. the beach is clean, the atmosphere peaceful and the beach chairs and bed so comfortable. Today, we are back for DAY TWO! Carlos is our server again. This place is a hidden jewel in Tulum. We are planning on spending a few days in this beautiful place next time we are in Tulum.

Outstanding hotel, location, and staff! Everyone was super helpful and friendly. It's close enough…read moreto visit town but far enough to avoid being crowded by all the people visiting this area. The hotel is on a private beach area with one road in and out. Security stops you to make sure you have a room somewhere. That road is not the greatest, several potholes so drive slow. The restaurant and bar are small but nice. Doesn't need to be huge, since there are only 18 rooms here. The food and drinks are very good too. Breakfast was included. Not some continental breakfast crap either. It's off the regular menu and delicious. Everything we we ate for breakfast and dinner was very good. Pool is small too but not alot of traffic anyway. Feels like your own private infinity pool about 30 feet from the ocean. Very refreshing after swimming in the salt water all day in the sun. There are two paddle boards and two kayaks. The front desk has the oars, paddles, and life vests if needed. No additional price. Nice private pier. They do massages out at the end if you want one. Not sure on the pricing. The beach area has about 6 sets of chairs with a table and umbrella to relax. The staff with come check on you and bring out whatever you request. The water is beautiful! Only about 2 1/2 feet deep out all the way to the end of the pier. It looks greenish blue because of all the large rocks and plants. There are thousands of fish swimming in schools right there. Snorkeling is outstanding. You can snorkel way out there. The water was only about 5 feet and beautiful blue out about quarter mile. It think that we were closer to 1/2 mile before it got too deep to touch the floor. 8 of the rooms are oceanfront with a terrace just feet from the water. Beautiful views! Room comes with a small refrigerator. The only negative about the room is the main shower. The water only comes out like rain or something, only drips on you. The bath has another shower though that works just fine. Overall, this place is highly recommended.

Was staying a couple villas down the road so I stopped in for a massage on the pier. It was…read moreamazing!! And she even used a sound bowl. That was a great touch and took it easy on me when I asked her too. Had some shrimp tacos and a margarita. Very good! Small place but very beautifully decorated and has a nice piece of private beach. Can't wait to come back!!

Had an amazing time staying at Mi Amor in mid December. We had a 5 night stay and the weather in…read moretulum was great but the plunge pool was very good at night. The concierge service was helpful they were able to call restaurant and cabs for us. The location of Mi Amor was also great, not that far from tulum ruins. We were also able to walk to the beach within 5 minutes. Food and service were excellent. We ate breakfast basically every morning at the hotel and we enjoyed everything from the pancakes, granola, oat, avocado toast, teas, and coffees. For lunch and dinner we ate at Mezzanine, casa Maria, and also went outside of the national park down by the hotel zone. The massage was great, we booked ahead of time for the couples massage and really liked it. Overall, we had an amazing experience at Mi Amor, we felt safe and enjoyed our time there.

Located farther north on playa paraiso - approx 3 miles from el centro tulum - this purposefully…read morereclusive jungle haven caters to couples and their blissfully romantic time. The concierge is wonderful and attention to detail too notch ... for example, every night, you'll find a complimentary thermos w/ sleepy time tea and truffles in your room, alongside a love note. Your room will be cleaned daily and even your iPhone cords will be beautifully folded up. I recommend getting a room closer to the ocean side as things can get load from main road. Enjoy the breakfast (and entire menu!) here as the food is best of all of tulum.

This was my second experience at an all inclusive resort. This is an adult only resort, so no loud…read morekids running around or anything like that. We were here for 1 week and absolutely loved it. Each building has a concierge that is able to handle bookings or notify you of upcoming activities. My concierge was very helpful and communicated with me through whatsapp. You can also use the hyatt app to find this information. The resort offered many things to do throughout the day. There is also a beautiful beach, and the resort is a short walk to the town of Akumal. Activities were endless (in the morning). There are also some activities that have a limit on participants, so you may need to reserve early such as midnight for paddleboarding, or get to them at least an hour early to have a spot. Unfortunately pools were shutdown by 7. There were multiple restaurant/food options. Drinks were everywhere! There was also drink service at the pools. Room service was included and mini fridge restocked everyday. Tipping was not expected here, but they did accept pesos / US dollars. Overall an amazing experience. If you are looking for a relaxing vacation, this is a great place to start.

We came to Secrets for our wedding anniversary. It was a very nice experience compared to the…read morepreviouse all inclusive resort. Secrets is an adults-only resort, so you wouldn't see any kids running around. We were there for a week, and it was a really nice and relaxing time. It was a really nice adult vacation where all you do is eat and drink. Also, the resort offers activities you can join, but some require advance sign-up, which you can do through the app or your building's concierge. There were a good number of restaurants that you could go to. And there was a good number of bars as well. The staff was really nice and frendly always greeting you and making sure that you are okay. One downside is that if you want to lie at the beach, you will need to get there early to get a chair. A majority of the time, we were at the quiet pool, where people would just be doing their own thing, such as reading a book, on their phone, or just taking a nap. Some people would go into the pool from time to time. But definitely more relaxing.

My previous review was for just their restaurant, we made a return trip and due to a snafu at our…read morebooked hotel, Blue Sky came through. We stayed in a beautiful ocean front room next to the pool. It was great views, beautiful sunrises and our son loved jumping right in the pool each morning. The hotel is just finishing up an additional block of new rooms, including rooms with private hot tubs on the porch/balcony overlooking the ocean. There is also a second lap-style swimming pool located in their gardens they are just finishing installation and it's really tranquil and lush in the garden. Provided with your hotel stay is continental breakfast, kayaks and two long decks out into the ocean where you can nap in a hammock or dive off the stairs into the reef. The reef is rather close to the surface for a looooong way(s) out. Great for diving! If you plan to go out into the water, I recommend bringing water shoes- the beaches are a mix of soft sand and reef as you walk up and down the shoreline, but once in the ocean it is all rocky reef. On the second deck out over the water are 2 massage tables and throughout the day couples and singles were out over the water getting their massages- looked very heavinly. The road to get to the hotel is located behind a guard gate and the hotel can order taxis for you most times day or night to get to and from town. If you prefer to rent a car, probably best to rent a larger vehicle, as this is a real "back-road kinda road" in every sense of the potholes. For breakfast and nightcaps, walk over to Casa Cenote - where they play the best rock & blues music, have inexpensive but quality food & drinks, and the best views under a huge palapa. Next to that is a dive shop, where you can order a trip out fishing or diving in small boats and of course, THE Cenote is right behind the dive shop, and this one is less touristy than some up north. I would highly recommend Blue Sky Boutique to families, groups, couples looking to really get away. It's in the perfect location for just being in nature and finding peace and quiet.

My partner and I just got back from our 4-night stay in Tulum/Blue Sky and we had a really lovely…read moretime there. The staff (shout out to Hector and Alexis and Fernando and Beto and Pedro and so many more!) was incredibly friendly, helpful, and down to earth. The hotel is super nice and down a dirt road with some other boutique hotels and houses 10-15min from town. We had a "partial ocean view" room which was very partial, ha, but on the upside, it was very private. If you're going for stunning views of the ocean, spring for the full ocean view rooms. Then again, those are less private and we really enjoyed how cozy and far-away-feeling our room was. Beds are great, AC works great, even the little Nespresso pods were delicious. Honestly the hotel is gorgeous. A highlight of the trip was my birthday night at the hotel restaurant, where I celebrated with two other ladies from Seattle, one from New Mexico, one from Luxembourg, and Fernando, our waiter! It was a riot. Lots of tequila and cake were consumed. I'd recommend renting a car if you stay at Blue Sky and want to do excursions (which you will, trust me! Coba and the Gran Centoe were our favs) but DON'T rent one from a second-party, like Orbitz or Kayak, or you may get screwed over (insurance is a big thing in Mexico), so do yourself a favor and rent directly from the rental's site. Parking was easy. Overall we were thrilled with our experience and had a wonderful time. I highly recommend staying at Blue Sky Tulum and I can't wait to go back!

Our first night in tulum we had dinner at Mezzanine and we stayed at Mi amor. Our hotel gave us 2…read moredrink vouchers and we were able to order any drinks. For food we ordered pad thai and drunk noodle medium spicy which was very spicy. We had a great time, took pictures by the swing they had and walked by the beach through the entrance at Mezzanine

This review is only for the restaurant/bar that's accessible via the public beach. It's one of my…read morefavorite places to visit when in the area. In addition to the lovely view, the staff is always friendly and welcoming. They also have the best Happy Hour in my opinion as the drinks are quality beverages. It's buy one, get one on margaritas, frozen and on the rocks and they're good both ways.

Wonderful location , beautiful beach great service but thats where it ends. We loved the hotel…read more We booked a standard room and they gave us an upgrade to a larger room after our showers didn't work and the hotel was at 20% capacity. I asked to be upgraded and they gave it to me - however they used it against me when things went wrong and they provided horrible service. I would definitely fire the reception team - everything else is perfect! Clemente who owns the restaurant is one of the most amazing hosts I have experienced. Hands down. Fantastic food. The service was stellar and servers/bartenders/servoce workers were fantastic. We loved Marcelino and every service employee treated us well. It's unfortunate that The customer service from the desk staff was miserable. It ruined our experience. Suggest you stay elsewhere but Definitely recommend dining at Pandano Restaurant.

This review is only for Pandano, the restaurant at the hotel. (I was not a guest at the hotel.) The…read morefood and service were excellent, but at the exorbitant price, it is not worth it. Not by a long shot. 350 pesos (20 USD) for a cocktail? Delicious and perfectly balanced, but 350 pesos is extortionate, especially in a place where the hourly salary of the staff is probably a fraction of that price. I've watched Jashita expand and expand over the years, on a private bay that I thought had restrictions on development. Makes me wonder if they''ve paid off the right officials to be allowed to build and expand