called 7 am in the morning, my hot water heater died the night before. Lana booked me as the first…read moreappointment of the day. Dan and the crew were right on time. They did a fantastic job ! no mess left behind! no hidden costs! If you need a service Joyce is the company to call! This is the second time I have used them and if I need a service in the future they will be the one to call. Thank you Joyce for Great Service !! Lisa Law Hudson , Nh

I have reviewed Joyce many time. The review is always the same. Same great service, pleasant,…read moreknowledgeable and personable techs. The only thing that changes is the name of the tech. Today it was Ethan and he did a great job on the annual service of my Mitsubishi Split. I recommend them for any of your HVAC needs. Pat

This is the 2nd time I have had service from Mike-both for very different things. I can not say…read moreenough good things about him. So friendly and professional. Very Prompt response.... I can't ever imagine using anyone else for my heating/hot water needs.

Outstanding friendly service! Mike has always taken care of my heating issues promptly. I would…read morenever consider using anyone else. Highly recommended!

Fire your customer service department they wasted my time and they then told me that they would not…read morebe able to help me after I called them back once I had an appointment See below

They make techs push additional services, club membership while being the most expensive plumbing &…read moreheating company I've ever used. They're no longer a small local business but a big corporation that services their needs first. The straw that broke the camels back is when the tech put old, dirty filters in the furnace. He saw a box that had ones I had replaced in it and assumed they were new and installed them. He couldn't see they were dirty!

Prompt friendly workers. Explained plan clearly, cleaned up after themselves and performed work…read morequickly.

This review is from quote to finished and completed work on mini-split heat pump (HVAC). Overall…read morewas great and would recommend! Quoting process was very thorough, and we went over almost all options possible. Pricing was not the cheapest but also not the most expensive based on a few quotes that we got. So from my experience you get great value for the service. Scheduling is mostly where my experience was missing that 5th star. Change in scheduling happened about 3 times and so you'll have to be a little flexible because during material and labor shortages due to covid, I'm assuming this where the challenges are. Installation was mostly all clean and went smoothly without any unforeseen issues. This was in about 4 parts: inside unit and compressor one day, outside and inside and basement lines one day, electrician assessment quick look one day, then actual electrician and final turning switch on. There was a very minor issue that we ran into a couple of weeks later but they were able to resolve it within 24 hours at no extra cost. (Covered under warranty)

I would definitely stay clear from this place. Just needed a new valve for my washing machine water…read moreline was told they come in a two pack should be about $200 the tech asked to use my bathroom and was in there forever then came out to do the 5 min job and stated was $360 after the bathroom incident decided to not use them for another issue and asked the tech how much the valve change would be and was quoted $125.00 which is a huge difference with the price we paid.

in the AM they promised to be here between 1-5pm. They called at 3PM and said they were not…read morecoming. I was told this is common practice, take your call but don't really have time. just wasting my day

poor communication between tech and customer. poor communication between office and costomer. over…read morepriced service, would not recommend to anyone.

$199.00 plus bounced check fees refunded by Walleys with cashiers check. This issue has now been…read moreresolved after several months of aggravation.....

Good quality technicians and service Very responsive and…read moreknowledgeable We use them for both our residence and our church

These guys do a good job servicing my oil fired boiler. They have been around for many years, have…read morea good reputation and know their stuff.

Quick response time to my questions and sending someone over immediately for a quote!!read more

Always impeccable service and prompt responses. Will always and continue using Fimble.read more

I am a Property Manager for a local company in the Manchester area. Ken, the owner is always…read moreavailable when I have Emergency Plumbing issues or repairs 24/7. He provides immediate help and service which is an abosulte necessity when dealing with multiple properties. He is easy to talk with, explains everything and general nice person to work with. I am happy that he is so speedy in response & repair Paula PJ ELGIN PROPERTY

To whom it may concern,…read more I hired Artisan Plumbing and heating, Ken Pierce, to fix a leak in a pipe in my basement, replace my shower / tub Control faucet and spout, and finally to replace the bathroom sink faucet and drain. I had my own new Sink faucet by Moen, which was new but I had for a while. He, Ken, came to my house and provided an estimate. The estimate was for the tub and shower control from Moen which he would provide, the sink faucet replaced with my faucet, and the fix of the leak. I then asked what he would add if I asked for him to provide a matching Sink faucet to the shower faucet. He added $50 bringing the complete estimate to $950.00. Roughly 6 hours at $130 per hour for two men he told me. The next day, I emailed him asking what was the model he was proposing to use so I could decide if it was good, or if I should go out and get my own hardware, faucets. He provided me with a response of the model, which I looked up and said was good, He was to get a matching Sink faucet. Ken arrived to perform the work on the day agreed too. He proceeded to do the shower first, while I stayed out of his way. Ken then did the Sink never showing me that what he got for a faucet was something cheap, that I learned later, was from Glacier Bay . Even the drain was plastic. I only saw this after he did the install. I questioned him and he tried to tell me in the world of plumbing, hatching means the finish, chrome to chrome, and the two handle system is very popular. Keeping in mind the model of the shower faucet was a single handled design, which is what I wanted for the sink, plus the quality of Moen. While I was staying out of his way, being in the next room, I heard ken test the shower and sink, so I heard the water running, and thought that if was working. I later found that the cold was hot, and the hot was cold. Ken didn't even check his work. Mistakenly, I gave him a check for the full amount of the estimate. Immediately, the next morning, I called Ken, and told him of the issue and that I was very unhappy with his choice of sink faucet. I said I will get a true matching faucet by model to the show faucet he installed and he agreed to replace them. If he would not have agreed, I would have placed a Stop payment on my check. We argued over him returning to me the cost of the $50 faucet, while the new faucet I purchased was close to $100. I was still expecting Ken to change the faucets, and we would discuss the cost of his mistake. It was a day or two later, while waiting for the sink faucet to be delivered, I saw that there where Nicks in the shower wall next to the shower control. I have a vision issue, which is why I did not see this damage immediately. Once the new faucet arrived, I notified Ken that I had the new faucet in hand and we agreed for a day and time he would show up to replace the sing faucet and drain. Ken arrived as planned, and began to work. I even handed him the new faucet. In a very short time, he stared to collect his stuff and started leaving. I asked where he was going, he was not finished. All he did was straighten out the hot and cold, and ran out. I yelled for him to return form the window. H called me a minute latter, and stated that he would not work for me any more. I told him if he did not return, I would be left with no choice but to hire someone else to complete the job and file a suite in small claims court, which ken responded, GOOD LUCK.

After 15 years as a loyal customer with Ciardelli Fuel Company, I've sadly switched providers due…read moreto recent issues. For years, I paid around $4.79/gallon for propane with no problems. Then I saw Dead River advertising $2.39/gallon. When I called Matt about matching a better rate, he initially offered $3.79, and only matched Dead River's price after I said I was leaving. The final straw was a boiler service call: The tech replaced a thermocouple, but the issue persisted. Turns out, one of our two tanks (which they've filled for years) was empty--they forgot to fill the main house tank. We were without heat and hot water during a big family gathering from out of town. As a 'will-call' customer, I was told emergency delivery would cost extra, though they provided 100 gallons as a 'courtesy.' Worst part: The thermocouple wasn't faulty; the problem was the empty tank. Yet they still charged the full service fee for diagnosing their own delivery mistake. I've switched to Dead River (along with several friends and even some Ciardelli employees I've heard from). It's disappointing--wanted to support a local, family-owned business, but I felt treated more like a profit source than a valued long-term customer. Matt & Andrew: Please do better for your loyal clients and staff.

Ciardelli is the best! We have been using them for about 7 years now and have never had a bad…read moreexperience. I placed an online fuel delivery order last night at 5:30pm and the truck was at my house this morning at 7:30. The driver Steve R. was friendly and pleasant!