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    Indoor Comfort Systems

    5.0 (8 reviews)

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    SkyWalker HVAC

    SkyWalker HVAC

    (1 review)

    Outstanding experience of full house installation of a ducted heat pump system install with…read moreSkywalker HVAC. We have a small cape-style home with no attic space. Ryan came and spent ~an hour making measurements, and then puzzled over design options for several days. He called me multiple times with ideas, questions, and design proposals. Our place was probably ideal for wall mounted mini splits given no attic space and a partially finished basement, but our personal preference was no wall mounted devices. In the end we settled on a 4-zone, ducted heat pump system which put the air handlers out of sight in several less useable closets, the garage, and unfinished basement. The final installation minimized ducting in or across living spaces to an absolute minimum, and at the same time did not compromise the engineering or functioning of the units. On that note, Ryan is meticulous and by the book for design--he will tell you if something won't work, while trying to meet your needs. The actual installation went off very well. Tom led installation, he and his team were respectful of our space, cleaned up well, and ensured the system worked. During the install, Tom also kindly helped with a ducting issue for our dryer after the dryer installation folk botched an install. Overall just outstanding experience, communication, and final product. These guys are a smaller and newer outfit, but they are the real deal - recommend 100%.

    From the owner: We are licensed and insured with 28 years experience - Call us for all your heating and cooling…read moreneeds!

    Ferguson Plumbing and Heating

    Ferguson Plumbing and Heating

    (20 reviews)

    I am new to Pepperell. It's always dicey finding people when you live in a new area. Ferguson was…read moreGreat! I called in the afternoon. I got a return text that evening stating they knew it was after hours but wanted to let me know they got the message and would call tomorrow. That was great service. I don't think that's ever happened before. They were very knowledgeable, friendly, professional and quick. Really pleased. Would recommend to everyone.

    Ferguson Plumbing and Heating has become my go-to whenever something goes sideways at home. From…read morethe first conversation to the moment the work was wrapped up, everything felt smooth, professional, and genuinely reliable. What impressed me most was the way they handled the whole process. They didn't just show up and start working -- they took the time to listen to what was going on, asked smart questions, and explained the real options. That level of clarity made it easy to decide what needed to be done without feeling overwhelmed or upsold. The technician arrived right on time and came prepared, which already set a positive tone. The repair itself was done efficiently, but not rushed. You could tell they weren't just patching the problem -- they were addressing it in a way that feels built to last. Every step was explained clearly, so I always knew exactly what was happening and why. What really stood out was how respectful and clean they were while working. They treated my home with care, cleaned up afterward, and checked to make sure I was satisfied before leaving. It's those little touches -- follow-up questions, checking on details, making sure everything was working perfectly -- that made the whole experience feel thoughtful rather than transactional. If you're looking for plumbing and heating service that's dependable, knowledgeable, and genuinely focused on doing the right thing, Ferguson Plumbing and Heating delivers. I'll definitely call them again when needed -- it's five-star service done with skill and integrity.

    Indoor Comfort Systems - hvac - Updated May 2026

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