Hiram was courteous and professional, and adroitly installed a custom set of add-ons in our central…read moreA/C system (including a Bluetooth soft-start device and a high-grade smart thermostat in a multi-zone setup). Many other companies wouldn't even attempt this. Not only did he get it all done expertly, but he walked me through the digital setup (and a rebate process I didn't know existed -- which I'm pleased to say went through!), stayed awhile to ensure everything was working as expected (temperature, air pressure through vents), and did not try to upsell anything. Truly transparent and efficient. I'll definitely be keeping him and Gemini in mind for future upgrades, as it sounds like they also have plenty of experience in mini-splits, which could be a good supplementary strategy to cool our basement server room.

Downgrading to two stars. I still stand by the initial review (hence the second star) - Hiram did…read morerespond promptly when we were somewhat desperate and cobbled something together that seemed to work. Until it didn't. A few months after the install, all units stopped working after a storm. After months of back-and-forth, he finally realized -- through trial and error - that the boards of all units are fried and need to be replaced. His best guess? "Your condenser probably got hit by lightning" (condenser is on the roof, but we have a lightning rod; there's been no indication otherwise that the building got hit by lightning). A few weeks pass by, some more rain, same thing happens again. Replace all the boards again. "Your condenser keeps getting hit by lightning". A few more weeks, same thing again. By this point a year has passed after the install and we have spent most of that year with our $30,000 mini splits completely non-functional. It's also pretty clear that it's an issue with the install and nothing to do with imaginary lighting. Then Hiram has the audacity to inform us that our one-year contract has expired and now we have to start paying him for repairs, even though this issue started while we were still under contract and has persisted for months because Hiram has simply been unable to fix it. At this point, I was willing to just move on and hire a more competent contractor to fix the issue. That's when we started having other contractors look at the system and realized what a horrendous job Hiram had done. Most egregiously, the wiring had been done incorrectly, creating a huge FIRE HAZARD and potentially exposing our entire household and our neighbors to significant PROPERTY DAMAGE and potentially loss of life. See attached screenshot from assessment. In addition, there have been numerous other issues with the install: - Water repeatedly leaking from the heat pumps into our house when it rains - Exposed lines - Condenser freely standing on the roof, not affixed to anything - Slopily taped line set covers - Sloppily installed water pumps - Overall poor craftsmanship See attached images. We are currently addressing the issues one by one with multiple contractors. To be clear, WE ARE STILL WITHOUT A/C TWO YEARS AFTER THE INSTALL. We only really had it working for ~6 months. Unclear if it's even salvageable. In hindsight, there were also multiple red flags that we overlooked in the beginning, but should have given us pause: - Hiram did not know that Fujitsu is Japanese. How can you not know the country of origin of your main supplier? - He drilled through brick in our apartment without any precautions, filling our entire house with brick dust. He had no idea it's hazardous to breathe in, he didn't even put a mask on himself. Our entire condo was covered in brick dust. We had a 1-year-old kid at the time. - He did not clean up properly after himself, our son ended up with a glass shard in his foot Overall, I would not recommend Hiram's services to anyone. He is polite and responsive, but when push comes to shove, his work is not just poor quality, but outright dangerous. Hiram, before you post some sob response like "I'm just trying to feed my family man", consider this - you put my family, and my neighbors' families at risk because of your incompetence. And you ultimately refused to take responsibility. You should be ashamed of your work and of your character. (Responding to Hiram's response) -- there were no "stories", I was just trying to help you figure out what could be causing this. Yes, you definitely blamed lightning multiple times. I had multiple contractors take a look at it and say the same things. This is not "Mother Nature". This is just a plain bad job.

Bego came out on Christmas eve on very short notice when no one else would. Unfortunately, my water…read moreheater needed a part he did not have, so he referred me to another, larger, company. Because he wasn't able to complete the repair with what he had with him, he didn't charge for the visit. He was the only company that would come out and help me that day, so I appreciated that.

We needed a utility sink installed in our basement. Two plumbers quoted with an evacuation pump…read more Bego calculated that it could be gravity, no pump or electricity required. He was on time for the quote and the work. He's detailed oriented, knows the plumbing codes, takes his time to do it right and quotes a fair price. He's a pro and I referred him to a relative since I was very pleased with the result. I'll go right to Bego and Son next time I need plumbing work.

I called Kevin to get an estimate on replacing my gas water heater. While I didn't end up using his…read moreservices, I was very impressed with his knowledge and plan for the job. He provided multiple options at different costs to meet my budget. He provided good insight and advice. I'll definitely keep him in mind down the road.

I scheduled an AC tune up with A-Tech. One of our units in the attic takes a long time to cool and…read moreI wanted to get the problem diagnosed. The other unit works great but I thought it might be good to get that tuned. Dan Winn was nice to schedule an appointment though it took 3-4 tries to get appointment scheduled. He was recommended by a co-worker at work. He quoted me between $100-110 per unit for tune up / diagnosis which sounded reasonable. Dan looked at the first unit and found that it wasn't cooling as expected. He did fill in some refrigerant but that didn't help either. The cooling temp pressure was not as expected (67 vs expected 45 as I was told). Dan indicated that it would need further triage for which he will have to come again .. Dan asked to monitor the system for few days and call him back as it may behave better with some new refrigerant. I am not expecting it to as the unit is working same as before. The 2nd unit didn't had any issues and was diagnosed to be working fine. In the end when all said and done, he handed me invoice for $365 for $200-220 job that he had quoted. I paid it but I was expecting better service. I am where I started and still have same issue. Dan did nothing different to address what I already knew. You are better looking for someone else who can diagnose and fix the problem when they are going to charge you for their services. Dan seems like a nice guy but lacked integrity in what he said and what he delivered. I won't use him again. I will pay someone more but would like to get problem addressed.

Friendly, shows up but bungles parts,vendor sells them wrong parts,goes back for part, connects…read morewrongly. Less than 50.00 part costs me 400.00 for labor and material.

JMB fixed our water heater! It was a new install by another…read morecompany , and for 6 years we thought it didn't work correctly. We were told numerous times it was fine. Finally we called JMB who was highly recommend and he FIXED IT!!! Professional, knowledgeable, great communication.

Joe from JMB plumbing came AFTER HOURS to repair our water heater that a different plumber left…read moreinoperable after a regular scheduled maintenance. He was very knowledgeable and kind, he fixed our problem right away. I will be calling him directly from now on!

I was referred to Vaughn Plumbing & HVAC by a contractor friend. Mike and his team: Angelo and Sam…read moreare responsive, respectful, punctual and often early (what??!!) and they clean up after the job has been completed. They take the time to carefully explain the issue and process to resolve in an easy to understand way. I've used Vaughn Plumbing & HVAC multiple times for separate issues in my home. I highly recommend them to you and yours.

I reached out to Mike this morning for an urgent shower leak. They were here hours later, fixed it…read morequickly, and most importantly - only fixed what was needed. It was a minor, inexpensive leak and they were so honest about it! I appreciate working with a Mike because I trust him, and he is always quick to respond and help.

Had to have my my gas meter inspected and turned on. Zach wasvery attentive in repairing piping and…read moresetting up town inspection. Then he came and replaced part inside on actual heating unit. He was very attentive and efficient in replacing a part. He got my heat going and was a very pleasant and knowledgeable doing it! I would recommend Morrison HVAC to help with all your heating needs this winter!

Had and emergency! Furnace was not going on The on call…read moreservice person called back and told me they were Not taking on new customers! I had used them in the past

I live in Milford NH and had my furnace fail last week. They took the time to explain the issue to…read moremy wife in detail and go over options. We decided to replace it. They again walked through everything with us and offered reasonable options. The installers were also very professional and knowledgeable. I will use them in the future and will be recommending them to my friends in the area.