Rob is a true professional who consistently produces excellent, high-quality work at a reasonable price. Communication is one of his strongest points--he responds to messages quickly and clearly, and scheduling is always handled efficiently within a reasonable timeframe. It's rare to find someone this dependable and skilled. I recommend him without hesitation. read more

Rob Newcomb answered a late evening Black Friday call for a hot water leak. He came very fast to give us hot water for the weekend. We are very happy for his prompness and quality! read more

I am so pleased that I contacted Rob for my plumbing issues. I would definitely use him again for a future issue. He and his son were both professional and pleasant. The issues were fixed quickly and for a fair price. read more

Once again Mr Newcomb saves the day! Old house crappy plumbing, valve broke off, called and he came right over, fixed it super quick, great pricing. Always quality service and super friendly guy. read more

Robert and Owen were great. They helped me install two new faucets and maintain my boiler. They answered my messages promptly, their pricing was fair, and they came out to my property sooner than I was expecting. They were on time and considerate, working around my work schedule. Highly recommend. read more

Rob was very efficient and work was done in a timely manner. I will definitely be doing business with him again.

We've been using Rob for our various plumbing needs over the past three years, and it is always a fantastic experience. Rob is responsive, prompt, professional, does quality work, and is a pleasure to work with. Any time a plumbing issue arises, I give Rob a call without hesitation; it's a nice feeling to have a "go-to guy" especially when it comes to plumbing. read more

Rob replaced my aging toilet. I am very happy with the results. I didn't have to wait long. Communication was good and he showed up on time. He was pleasant to deal with and didn't leave any mess. The next time I need a plumber, I will certainly call R S Newcomb. read more

Robert just finished his job at my house, and I can only say how nice of a person he is and how much knowledge he has and gave to me. Unfortunately my issue had a lot more involved than he could resolve it. Although, the problem was temporarily fixed. I definitely recommend him and will use his services again. read more

We noticed a leak on our ceiling over the weekend and figured out it was coming from the toilet above. Rob responded to my inquiry the same day and was able to come the next business day (Monday). He was very friendly and quickly diagnosed the problem. The wax seal caused the leaking and Rob put a new one in. He was in and out of our house in less than an hour. He also noticed our tiles/flooring was uneven and told us an issue about our flange, which may cause problems down the road. Glad to know he lives around the area because I have a feeling we'll be needing him in the future. Thank you for getting the job done! read more

My central AC stopped working in the evening during our first heat wave (July 2022). I left a voicemail with Rob and by morning his assistant Dana was at my house, part in hand, and had my unit running before lunch. It needed a startup motor capacitor. I'm enjoying my AC again and will use Rob and Dana again in the future when their services are needed. Well done guys! read more

As a remodeling contractor I only call Rob for plumbing, gas and HVAC. Knowledgeable, prompt, Honest, reasonably priced ,a great technician that can communicate clearly to contractor and homeowner about what needs to be done. Trust him implicitly!! read more

Had a great experience with Rob. We moved into a house that needed a few smaller plumbing jobs addressed. Rob called me back the same day I left a message and was actually able to squeeze me into his busy schedule just a few days later. He got the jobs done amazingly quickly, walked me through his fixes, and everything looked and worked great. Highly recommended. read more

We started with Rob having him install 3 toilets. From beginning to end the project went smoothly. Rob returns calls, is good about communicating when the job will be done and gave us good advice on what toilets to buy. As far as the actual work it was flawless and when he was done you couldn't tell that a plumber had been in the house. This went so well we contracted with Rob to replace a 20 year old oil fired heating and hot water system with an updated propane fired high-efficiency system. After the initial contract we added installing heating baseboards in a 4th zone on our sun porch. Again, from beginning to end everything went smoothly. All commitments and deadlines were met. He promptly provided the paper work I need to get the Mass Save rebate. Again, when the job was done you couldn't tell that a plumber was in the house, and that includes the removal of the old system. Rob clearly takes great pride in his work and I I unconditionally recommend him. read more

Rob responded to my call within one day. He came by in a couple of days. He diagnosed the two plumbing problems we had and got them fixed quickly. We will be calling him for all our plumbing and heating problems in the future. read more

The owner returned my call in less than 15 minutes. He sent someone out in less than an hour who did a very thorough job. On top of all that they are extremely affordable! read more

Excellent service above and beyond! Hired him with winterizing my house! On time and incrediblely honest.

Had a small job. Came out when he said he would. Finished job. Had me take pics of problem so he would have the correct part. He also followed up with me as I was not home at time of repair. I will use him again and recommend to my friends. read more

Best plumber ever! The service was superb, the customer service was excellent. Highly recommend these guys. Restored my faith in plumbers again. Will not ever use anyone else! read more

Had problem with outside faucet called Rob scheduled time to do job He showed up on time was professional and job was completed. t reasonable rate I recommend his company highly. larry read more

Writing this as Rob is here. Called me back 10 min after I left a voicemail on a Saturday and was at my house 45 minutes later and fixed my extremely clogged toilet in under 5 minutes!!! He was a lifesaver at an unbelievably fair and affordable price. Will definitely use his services again. read more

We have worked with Rob and his team for issues with plumbing and AC. Rob is professional and honest. He tells you exactly what needs to be done and does right by you. You never feel cheated or misled. I would work with Rob any day! Thanks for great service. read more

We originally were referred to Rob by a friend who is a plumber. Our friend was too busy to help us out. Rob worked his magic so we could sell our house in the best possible shape. He then replaced the heating system in our new home, including making it more energy efficient with the installation of a solar panel for our hot water. Rob installed our air conditioning system taking great care so as not to disturb the intricate art on the ceiling. He really thinks outside the box to be able to do what you have in mind and to educate you on how to make your home more energy/resource efficient. We even referred him to my sister and brother in law. He replaced their heating system too. We have him on speed dial on our phones he is that good. read more

Called Rob on the morning before Christmas (Dec 24) after I failed to successfully replace the insides of my toilet tank. He said he'd be over (to Jamestown Rd and Willard St) in an hour, and he was right on time. After getting a rubber gasket from his truck he was able to fix a couple of leaks quite quickly, and charged little even though it was a holiday weekend! read more

I wanted a 1st floor bathroom in my home and from word of mouth (best kind of reference) heard of R.S. Newcomb. He came in checked it out and I had a very reasonable written quote later that night. Rob was there at 8:30 on the dot everyday until the job was done. He is very knowledgeable about all aspects of his profession, personable and willing to work with his clients on making them happy. At the time I was having a lot of remodeling done on the house and the bathroom was the only one I had no setbacks or issues with. R.S. Newcomb was fast, efficient and hard working. I would recommend him for ANY Heat, AC or Plumbing work! He has restored our faith in contractors! read more

Called Rob for a small job in Lunenburg, he was fast to respond to my call and had my problem fixed in no time for a fair price. I then had a large job come up, got price quotes from four local companies. Rob was not the least or most expensive of the quotes, decided to go with him because he did a great job the first time we used his services and he seems to really know his trade. I highly recommend Rob to my friends & family, which I do not usually do! Great service, knowledgeable, and a fair price...would not go to anyone else!!! read more

I'm a little late in posting this after the awful winter I had last year but I know one thing: This winter if I have ANY problems, I will be calling Rob. He came both on a weekend and late at night to fix my boilers TWICE when they failed. He responded almost immediatley and was over in a matter of minutes. He is very personable and fair priced!! Not only did he fix both problems but even taught me along the way. Highly recommended!!! read more

on 2/2/2015 my wife and I were shoveling out from the second storm of the week with temperatures to be in the negatives the next morning. I woke up at 3:30 am freezing only to find my furnace not working and started making phone calls immediately. I called four company's that had ads stating a 24/7 service. none of them returned my calls. I sent a message through yelp at 4:30 am to Rob at R. S. Newcomb and he got back to me before 7:00 am and sent Dana out and he arrived at my home around 9:00 am. Dana started working on my furnace immediately and together we came to the determination that my 15 year old furnace needed to be replaced. Dana went to price a new furnace and called me with a quote. we both agreed on a price and with the expectation of installing it the following morning. I was told by Dana that he and Rob would be there in the morning and they would not leave my home until it was up and running properly and that's exactly what happened. these two guys make an unbeatable team and I would highly recommend you call them with any hvac, pluming or electrical work you need done. I am a very picky person and it was a total relief when I realized we had made THE RIGHT CHOICE! read more