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    AWM Mechanical

    3.0 (2 reviews)
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    2 years ago

    We were ghosted after scheduling with this company. It's very frustrating to be treated unprofessionally.

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    Anthony M.

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    2 years ago

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    Domination Plumbing and Heating - Domination Plumbing Team

    Domination Plumbing and Heating

    (13 reviews)

    I am not sure why there are bad reviews, maybe there were issues years ago. Our experience was the…read moreopposite of most of these reviews. I highly recommend Domiantion. They did a fantastic job installing a new burner on short noticed and worked diligently until it was installed. The experience was seemless and they went above and beyond to do a great job.

    Called Domination Plumbing and Heating as recommended by a local landscaping company to install a…read morebackflow preventer. Pros: They were responsive and got me an appointment the next day. Technicians were very polite and provided good recommendations. Cons: After taking a look at what needed to be done to install the backflow preventer, the technicians informed me that the job would be approximately $1,500, which was the price that my landscaper told to me to expect. Later in the day, I get a call from Domination, informing me that the estimate came in at $2,300. Since Domination's pricing was not competitive with other contractors, I decided not to proceed with their services. At this time, I was informed that there was a $129 estimate fee, which was the first time I was informed of this, at least to my recollection. I felt like I never consented to this so I asked if this could be waived. Later, I receive a call from the owner, where he explained his rationale as to why the estimate was $2,300, citing labor costs, materials, permits, and complaining about travel cost for his technicians. This was a strange and unprofessional conversation, using language such as "We want to do a good job, we are not here to f#ck around". Technicians were also extremely late for my 8:00am-9:00am appointment, arriving at approximately 10:30am. They also held me up for about an hour or so while they waiting for their admins to finalize a quote. For me, If your travel costs are so high, don't service Chestnut Hill residents and up charge them. Use professional language and effectively communicate to your customers. I have children that needed to get to daycare and this experience disrupted our day and work schedule

    AWM Mechanical - plumbing - Updated September 2026

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