Called and no one answered, phone disconnected so I assume they are outta business…read more I tried to call and ask about some used parts. Maybe I'll drive by , but you'd think if you're running a "business" you'd have some of those issues fixed. IMO.

Debra has very poor customer service and communication skills. Makes customers feel like they're a…read moreburden and not paying customers. On the other hand, Her husband and the girl at the counter were quite helpful. So glad they took the time to talk to me about what I needed.

Took in new Kawasaki mule for first oil change. Was not told anything about all the labor that…read morewould be charged. Our appointment was at 9:30, we waited on mule in the parking lot. Mechanic brought mule out at 11:50. We were charged $420.00 for labor. The charge is $120.00 an hour. Called to complain and was told 2 mechanics worked on mule so had to pay for both. We will never recommend this dealership to anyone and we will never go back What a rip off.

Jim and Scott stood behind work done on my bike and even though extra parts were needed to make…read morewhat I wanted. Jim would not let me pay for the extra. He said that it should have been caught the first time. I was given a price for tires on a different bike a week prior. They noticed my carb was leaking. So I had them repair it. When I went to pay the price was 50.00 less than original quote. Straight up guys and the best to work with.

Jim's is fantastic. Great selection of schtuff and they are super helpful and friendly! Definitely…read more5 stars from me! - Seth Sutton, Waco, TX

Quality bikes at unbeatable prices! Milton is a great guy who will work with you 1 on 1 unlike…read morethose big stores who are only worried about the sale. New inventory arrives just about every week and he has a great selection of bikes priced for just about everyone's budget.

We bought a used Hisun Tatic 750, that ended up with some problems. The team at Waco Motorsports…read morehas fixed the issues and because of them we have a machine that we can trust and enjoy. The folks we worked with have been honest and very helpful during this process. We live in Temple and will always take our Hisun and Polaris to them for service. Strongly recommend you give them a try.

The worst customer service and lack of professionalism. My equipment was there for 50 days and they…read morehad not even looked at it. I called four different times to get an update and they kept telling it hasn't been looked at yet. Even though I was told it would be ready in two weeks. If I could give them zero stats I definitely would. Stay away from this spot.

This review is for service although they do have a pretty showroom. To begin with there aren't many…read moreoptions in Waco when it comes to repair. That said my wife and I were in a pinch and I had spent too much time trying to figure out electrical problems on my 10 year old V-twin. School year was ending, we had bought property and had to be out of the rental in mere days. I no longer had any more free time. Andrea called them and they came and picked up my bike. That alone was worth a positive rating. I had peace of mind and didn't think about it for a couple of weeks. When we called though a couple of weeks later no one had yet looked at it. Hmm, I was a little worried, but school would be over soon and I could address myself (I'm teaching as a second career. Second year into it. While I love the work, not being able to do much of anything during business hours was not something I expected). About the time school ended, they called and said everything was cared for. I just picked it up today and am happy with all that occurred in the transaction. Pricey? I don't think so. Competent? Yes. The only reason I'm selecting a 4 star instead of five is the turnaround time. I had no issues with it, but others needing speedier service might. I would do business again and plan to as is needed.

Guys we're very friendly, they did a good job on our new bike and we are happy with the service,…read morewe'll be bringing our bikes here from now on to get maintained, thank you guys for the good work

Haven't ridden a motorcycle in a long, long time. The folks at Mitchell's Trikes really got me…read morehooked up with a good bike. This is a family owned business. They treat you just like that, family! I could not be happier with my purchase. They have all sorts of bikes, trikes, atv's and even some auto's. Don't pass them up if your looking for a good ride. It's worth calling or stopping in to see what they have. They also have a business in Kyle, Tx. http://www.mitchellfamilymotorsports.com/trikes-for-sale-in-texas/